Smithfield's Chicken 'N Bar-B-Q

Drive thru. Courteous and friendly folks.

Atmosphere: 5

Food: 5

Service: 5

Good pulled pork and decent sauces. The Brunswick stew and beans were not bad either. Just don't bother with the banana pudding that tastes like it came from a box. Staff was nice and the place was clean, but had a cheap feel.

Atmosphere: 3

Food: 4

Service: 5

James that talks on the drive-through cannot be understood because he wants to talk fast and do things his way. The first time I just pulled off and swore I would never go back the next time I went he said the same thing where you couldn’t understand him. I asked him why he is talking like that. He said I just be talking fast. Got up to the window talk to the manager. I told her he cannot be understood because he wants to talk fast and do it his way. Customer Service is out of the window because you have an employee who wants to do things the way he wants to do them not the way it’s supposed to be done

Food: 2

Service: 1

Always treated by their outstanding staff.
Good food and a full meal for two is cheaper than McDonalds.

Atmosphere: 5

Food: 5

Service: 5

ORDER 2 BARBECUE sandwiches they cold. The barbecue was dry and tuff, very little cold slaw. Very disappointed drove from Durham just to visit Smithfield barbecue. Wasted trip with gas. Sad I've better quality from this particular Smithfield

Atmosphere: 4

Food: 1

Service: 4

Brunswick Stew, hushpuppies, potatoes salad, chicken

Atmosphere: 5

Food: 5

Service: 5

Portions could be bigger but food is that bomb

Somehow gets my order wrong with only me and 1 other person in the drive thru line

Atmosphere: 5

Food: 3

Service: 1

Ordered a 'tailgate special' by delivery and only got 1 of 2 bags delivered. We called and the manager said they DO NOT give a DoorDash driver the entire completed order and then they tell you that you can drive over and get it. If that were an option I would have picked-up instead of using delivery. They offer no other resolution except to request a refund from DoorDash which we did. DoorDash refunded $8. We then pointed out that the total price of the missing items is much more - not to mention a ruined family dinner. Basically we paid $100 for about $40 worth of food. Strategy? IDK? Beware or better yet just avoid.

Food: 3

Service: 1

This place is so nostalgic, the employees are so great, food is great, atmosphere is great! We love this old style Smithfield location! The music is perfect, couldn't ask for a better family environment. Thank you for being classy compared to most places these days.

Atmosphere: 5

Food: 5

Service: 5

Sure it's a chain restaurant. This chain restaurant is amazing for its consistency, quality, and great service. And if you don't like shredded pork barbecue the chicken is phenomenal!

Atmosphere: 5

Food: 5

Service: 5

Ordered uber eats. Did not get the right order. Food was cold. Got chucked, fried. I never ordered that. Food was cold. Won’t order from here again. Ordered on 08-03-2025.

Atmosphere: 1

Food: 1

Service: 1

Excellent fast food barbeque.

Atmosphere: 5

Food: 4

Service: 5

The customer service matches the quality of the food- subpar!

We went when they opened at 10am.
The gray, short haired woman was annoyed someone didn’t show up for work. She was apparently letting that ruin her whole day. She never said thank you or you’re welcome to me once and barely spoke.

There was a woman with black hair pulled into a ponytail that was “walking on eggshells” around the other woman. She was pleasant, but was disgruntled that she spilled the hot sauce for filling up all the mini cups.

I ordered two meals for $32! When I asked for 5 plates, cups and forks there was awkward silence and looks between the employees.
A man in the back line with a tie on said, “ma’am. You ordered two meals, but you want stuff for 5 people ?”.
I told him, “Nevermind. It’ll be fine.” But what I wanted to say is, “yeah, I have 3 kids in the car and a husband. It’s 10am, we’re 10 hours from home and we just want to sample your food.

But! Don’t worry! We won’t be back!

Although the chicken tenders were tasty …that’s where the decency ended.
The potato salad and coleslaw were disgusting. The bbq sauce tastes like Chinese sweet and sour sauce. The baked beans were stringy and mushy. The hush puppies tasted like funnel cakes. The banana pudding was ridiculously artificially flavored. The gallon jug of sweet tea wasn’t even cold.

This place is next door to Bojangles. Go next door !

Atmosphere: 3

Food: 1

Service: 1

They will also serve you hair in your potato salad if you don't mind eating human hair. So check through your food carefully.

Atmosphere: 5

Food: 3

Service: 4