This was a terrible experience. Although the service was not very friendly, this location did not accept coupons, and my sandwich was mediocre, I settled into the comfy chairs and enjoyed a funny show that was playing on their TV to make the best of my lunch break. Midway through my meal, I had to use the restroom. The smell when I entered was nearly enough to gag me. I soon saw why. One of the two stalls had plastic wrap around the toilet and was closed off from use. The other had a black slime inside the toilet bowl ring that can only be caused if no bleach or disinfectant is ever used to clean it. The floors, walls, everything was generally dirty and looked like it hadn't been cleaned much or at all. I would never go back unless there's new management because somebody who allows their bathroom to get that gross may not be using the proper cleaning standards for food either. I threw the rest of my food away, left quickly and won't be back. Also, I noticed the reviews on here mentioned some shadiness around what they paid for and what they got, so I checked my receipt and the listed menu prices; I was indeed overcharged. Chips are listed as $1.29 each as of July 18, and I was charged $3.18 for two bags of chips that same week. I eat at various Subways all the time, so I'm used to what my meal usually costs, and this was a small enough difference (60 cents) for me not to notice. This is very shady.
Atmosphere: 1
Food: 3
Service: 3
Lori James
They are very shady here. I ordered a 6 inch meal and chicken dippers through the drive thru. I sat there for almost 15 mins then when he gave me my food I looked in the bag then he says oh I forgot your dippers because he realized I looked then he had to make the dippers took another 10 mins then told me he forgot to charge me for them even though he already did. And my sub was no bigger than my hand for $15
Atmosphere: 1
Food: 1
Service: 1
Zamia Stevens
Came in because the sign outside clearly said OUTSIDE WHERE I PLACED MY ORDER “Sub of the Day – Philly for $6.99.” That’s what I ordered. But when I asked about it, the employee told me that price wasn’t valid and refused to honor it. His response was basically, “I’m not the manager.” That’s not a valid excuse. If the sign is wrong, it needs to be removed or covered otherwise, it’s false advertising.
Out of principle, I chose not to order anything and left. I ended up ordering food elsewhere, but this is about the disrespect and lack of accountability. If management can’t keep signs and pricing updated, that’s on them — not the customer. Misleading people like that is unacceptable.
Fix the signage, train your staff, and take some responsibility.
Atmosphere: 1
Food: 1
Service: 1
Nate Korth
This subway doesn't accept Subway coupons and they skimp on toppings that vary in freshness
Atmosphere: 2
Food: 3
Service: 2
ADAM
Service is ok but the sandwich artist was so stingy omg. First time had footlong built with three tomato slices 😤 in it.
Atmosphere: 4
Food: 4
Service: 4
Maria Harris
The person fixing my sandwich was very nice from the moment I walked in. Sandwich was fresh and tasted amazing. Store was clean. I would recommend eating here.
Atmosphere: 5
Food: 5
Service: 5
Yazmin Vargas
If I could give zero stars I would me and my friend went in and the lady who was working had a terrible attitude and bad customer service we just left
Dwayne Walters
Sandwich is to small pay for extra meat but sandwich was to small terrible location
Scott Mandel
Very nice people and fresh food.
Atmosphere: 5
Food: 5
Service: 5
S. Edwards (WHITE HELIX)
Always super friendly and fast. They can even remember your customizations you like, and what you don't like :)
I walked in and waited to be acknowledged. There were 2 people(A lady in a green hijab and a young man wearing white headphones and a black subway tshirt). I waited patiently for a few minutes and all they did was laugh and talk to each other. I’m 6’2” so there’s not question they saw me standing there. That’s TERRIBLE customer service! They didn’t want to service me and that’s horrible. I had to drive all the way across town to go to another one. They did the SAME thing to a lady that walked in after me. They eventually took her order. They need to be re-trained! This is not okay!
Atmosphere: 1
Service: 1
Summer Brianne Edwards (White Helix / WHITEWEAVE)
Always super friendly and fast. They can even remember your customizations you like, and what you don't like :)
Kira Mobley
Love this subway the employee and employer is very nice and very caring and I really don't go to any other subway I'm very picky on who makes my food and I'm never going to any other subway besides this one
Atmosphere: 5
Food: 5
Service: 5
Amy Bynum
Disappointed they don’t take subway coupons inside. Won’t be back because IDon’t think they value our presence.
Service: 1
Ashrita Dasari
Amazing place, pretty hard to find but really nice atmosphere and the people here were really sweet.Must go subway??
This was a terrible experience. Although the service was not very friendly, this location did not accept coupons, and my sandwich was mediocre, I settled into the comfy chairs and enjoyed a funny show that was playing on their TV to make the best of my lunch break. Midway through my meal, I had to use the restroom. The smell when I entered was nearly enough to gag me. I soon saw why. One of the two stalls had plastic wrap around the toilet and was closed off from use. The other had a black slime inside the toilet bowl ring that can only be caused if no bleach or disinfectant is ever used to clean it. The floors, walls, everything was generally dirty and looked like it hadn't been cleaned much or at all. I would never go back unless there's new management because somebody who allows their bathroom to get that gross may not be using the proper cleaning standards for food either. I threw the rest of my food away, left quickly and won't be back. Also, I noticed the reviews on here mentioned some shadiness around what they paid for and what they got, so I checked my receipt and the listed menu prices; I was indeed overcharged. Chips are listed as $1.29 each as of July 18, and I was charged $3.18 for two bags of chips that same week. I eat at various Subways all the time, so I'm used to what my meal usually costs, and this was a small enough difference (60 cents) for me not to notice. This is very shady.
Atmosphere: 1
Food: 3
Service: 3
They are very shady here. I ordered a 6 inch meal and chicken dippers through the drive thru. I sat there for almost 15 mins then when he gave me my food I looked in the bag then he says oh I forgot your dippers because he realized I looked then he had to make the dippers took another 10 mins then told me he forgot to charge me for them even though he already did. And my sub was no bigger than my hand for $15
Atmosphere: 1
Food: 1
Service: 1
Came in because the sign outside clearly said OUTSIDE WHERE I PLACED MY ORDER “Sub of the Day – Philly for $6.99.” That’s what I ordered. But when I asked about it, the employee told me that price wasn’t valid and refused to honor it. His response was basically, “I’m not the manager.” That’s not a valid excuse. If the sign is wrong, it needs to be removed or covered otherwise, it’s false advertising.
Out of principle, I chose not to order anything and left. I ended up ordering food elsewhere, but this is about the disrespect and lack of accountability. If management can’t keep signs and pricing updated, that’s on them — not the customer. Misleading people like that is unacceptable.
Fix the signage, train your staff, and take some responsibility.
Atmosphere: 1
Food: 1
Service: 1
This subway doesn't accept Subway coupons and they skimp on toppings that vary in freshness
Atmosphere: 2
Food: 3
Service: 2
Service is ok but the sandwich artist was so stingy omg. First time had footlong built with three tomato slices 😤 in it.
Atmosphere: 4
Food: 4
Service: 4
The person fixing my sandwich was very nice from the moment I walked in. Sandwich was fresh and tasted amazing. Store was clean. I would recommend eating here.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would me and my friend went in and the lady who was working had a terrible attitude and bad customer service we just left
Sandwich is to small pay for extra meat but sandwich was to small terrible location
Very nice people and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Always super friendly and fast. They can even remember your customizations you like, and what you don't like :)
Restaurantji Recommends
I walked in and waited to be acknowledged. There were 2 people(A lady in a green hijab and a young man wearing white headphones and a black subway tshirt). I waited patiently for a few minutes and all they did was laugh and talk to each other. I’m 6’2” so there’s not question they saw me standing there. That’s TERRIBLE customer service! They didn’t want to service me and that’s horrible. I had to drive all the way across town to go to another one. They did the SAME thing to a lady that walked in after me. They eventually took her order. They need to be re-trained! This is not okay!
Atmosphere: 1
Service: 1
Always super friendly and fast. They can even remember your customizations you like, and what you don't like :)
Love this subway the employee and employer is very nice and very caring and I really don't go to any other subway I'm very picky on who makes my food and I'm never going to any other subway besides this one
Atmosphere: 5
Food: 5
Service: 5
Disappointed they don’t take subway coupons inside. Won’t be back because IDon’t think they value our presence.
Service: 1
Amazing place, pretty hard to find but really nice atmosphere and the people here were really sweet.Must go subway??
Atmosphere: 5
Food: 5
Service: 5
Loading...