Los Arcos
300 N New Hope Rd, Gastonia
(704) 854-3467
Recent Reviews
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Great Mexican buffet definitely will be back.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Buffet Selections
We came to do buffet at 12 o’clock. There was no food hardly in the buffet everything that was there looked as if it was left over and very dry. The waitress was sweet, but not attentive at all. We had to ask for the buffet to be filled back up with some food THATS HOW LITTLE food was out . The guacamole was already turning a very clear brownish color. The tea was extremely disgusting. It tasted like city tapwater and then when we asked to change our drink we was charged and then when we asked for to go cups, we were charged a third time for the drinks, this used to be one of our favorite places to eat for lunch, but that will definitely be the last time.
Atmosphere: 1
Food: 1
Service: 1
Beware: We attempted to eat here Saturday for lunch. We were seated and went to the restroom to wash our hands. I noticed an employee who works behind the buffet bar. We were in the restroom at the same time, leaving the stall simultaneously. She never noticed I was a customer behind her. She went out the door to the left and never attempted to wash her hands. I watched this woman walk all the way to the buffet line, grab chips and salsa, and hand them out to seated customers. Long story short, I informed the manager on duty of what happened, and she consulted with the employee. The woman got upset with me and wanted to fight. I will never eat at this restaurant again. I truly hate that this was one of my favorite restaurants.
Atmosphere: 1
Food: 5
Service: 1
Ordered food and it made me sick which is a shame cus taste wise was good
Wheelchair accessibility: Has a ramp
Atmosphere: 5
Food: 4
Service: 5
Arrived at 1140. Some dishes were empty, others had plenty of food. Food was good but mostly warm, not hot. I guess typical for a buffet open for 40 minutes. Waitress/waiter not sure which was pleasant and receptive. Overall, I will return. Good crowd but not packed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco, Burrito
Usually this place is very good. Ate here yesterday with my mother for lunch and it was awful. The salsa tasted like straight beer for some very odd reason, food was cold (we did get the lunch buffet) staff is nice but food was not good
I have been going to his place for 30 years. Until tonight it has always been good. However, this will be the last time we will ever go there. The service was terrible, food was poorly prepared and the manager rude. . When I asked her to remove the food we did not order the she refused. She accused us of eating it but it was still on the table. It is not worth the time to explain everything but but it was the pits. Trust me, find somewhere else to go!! Not worth the time or money!
Atmosphere: 2
Food: 1
Service: 1
We ordered some birria tacos and they were the greasiest tacos we've ever seen, absolutely drenched in oil. We couldn't even eat them. Their spicy red chili sauces was horrible, tasted like plastic.
Atmosphere: 1
Food: 1
Service: 4
Services good food on buffet nasty very little they put out at a time and dried out
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Had chicken cheese and rice. Verry salty and cheese not melted.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Dip, Pollo Loco
I enjoyed the food, not bad, but not as many options as I thought. Service was fine .
Atmosphere: 3
Food: 3
Service: 4
Took my son his girlfriend and one of their friends here. I had just gotten off work and they had been working in the yard all day so we all was a little dirty. I ask to be seated out. It was around 3:30 so only 2 other people was in the restaurant. We sat down order our drinks and waited for them about 10 minutes and the waiter ask if we was ready to order and we was still undecided so he said just step to the door when we was. So when my son went to the door, the waiter came out and stated he had talk to his manager and she stated we had to pay for our food before we order.. so of course I ask why. He said since we was sitting outside. Hmmm. I got up and went inside wanting to talk to the manger. The lady at the bar said they had talk to her on the phone. I was insulted by them asking me to pay first and I can't exain the rage that I felt. I pulled out my phone and showed the lady I didn't have to worry paying for my family's food. She apologized and said now that I had talk to her she wasn't worried about it. My son wanted to leave. I said no they're going to wait on us. The food was good but I will never go back. Simply because I work hard for my money and to be treated like that because I wasn't dressed up. Just shows me how their employees treat working class people.
Atmosphere: 1
Food: 5
Service: 1
Great service and food
Atmosphere: 5
Food: 5
Service: 5
My favorite! My wife knew how much I loved it, so she had my 50th birthday there!
Atmosphere: 5
Food: 5
Service: 5
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