A friend and I went to Lucky Samari last Friday and got our food to go. As soon as I took my first bite of sushi I knew something was off about it. I got the dragon roll. I pulled what I thought was maybe a shrimp tail out of my mouth, but it was a piece of plastic wrapping. I looked at the rest of my sushi and pulled the same plastic off of 5 out of the 8 pieces. I called Lucki Samari but they have their phones set to send you straight to voicemail. I left a voicemail with my name and number but haven’t heard anything from the establishment. Highly disappointed to say the least.
Atmosphere: 2
Food: 2
Service: 2
Nola Henderson
Bland. Dry. Slow service.
Antonio Reddavid
Very good food. I came two nights in a row. Two different cashiers, but both very kind. Many do take away. The place is a bit basic but so is the price. I will go back again if I pass through these parts again. Advised!
Atmosphere: 3
Food: 5
Service: 5
Terrance Hawkins
food-no taste , server-you'll have to find them-big bug in drink , then w.girl snaps at me like i made the bug palmer cause it wasn't an Arnold palmer , fellow African american ppl , don't waste you're time or money ...... bad attitudes in there , 1st time i left no tip in yrs
Atmosphere: 1
Food: 1
Service: 1
Michael
Food and portions are good but the restaurant is filthy, sticky carpet and nasty bathrooms
Atmosphere: 1
Food: 5
Service: 5
amber grisson
Where to start...since ownership has changed, I have not had anything but bad experiences. I continued to go every now and then hoping that eventually something would change; they have the best ginger dressing and I enjoy their bento box. Today I went into the establishment with my mom; we were the only people inside at the time. We were hungry, hoping for good food and a decent experience. We went to order at the register and were greeted by a young lady which we never got her name. When she came up I immediately noticed she had an ear pod in her ear. She was barely listening to us and over talking us and rushing. I had to repeat myself several times as did my mother. She kept saying "I'm sorry?" And while we were trying to tell her exactly what we wanted to order she kept over talking us to ask us what we wanted and rushing to the total even though we were not finished. Had she been listening fully she would have caught everything she needed. I specified I wanted the small bento box. I ordered teriyaki chicken, sushi roll #21, gyoza, salad with ginger dressing and a tea to drink. My mom ordered fried rice with onions and egg only with a half and half tea. She asked for a side of teriyaki sauce which usually is given to us but she said it would be a charge and hey we understand food cost; no real fuss there. However she did the same exact not listening fully and over-talking to my mom as she did to me. At this point my mom is irritated because of how much she had to repeat herself. If you are struggling to hear us, taking the ear pod out would be ideal. Even so, while you are at the front dealing with customers, it is common courtesy to remove your ear pod to ensure there isn't obstruction to hearing to keep the experience as low stress for both parties as possible. Finally, we get done ordering and are sitting at the table I chose to eat at. Our food comes out, I notice that my food is incorrect. I noticed there were mushrooms in my chicken which I never get and was unsure why they were there. I bring it to the attention of the young lady who ran our food out that I didn't order mushrooms. She proceeds to say that the hibachi typically comes with mushrooms. In my reply I told her I never ordered hibachi and that she must not have heard me say teriyaki. So they come back with my bento box with the correct ordered chicken and rice. I check my sushi and see there is avocado and the kani is not tempura. I again never order sushi with avocado and remembered the roll I ordered did not include that and the kani was tempura. So I go up to the register and the young lady who took my order says I thought you said #20. I said no maam in fact I never order that and I order the same thing every time I come. So she was about to come and take the one I had then changed her mine and said she would bring another half sushi that was correct. She brought the right roll but it was still missing ingredients of the roll. At this point I was already annoyed and just did not feel like it was worth the bother. There is a difference between those who are passionate about what they do and those who just treat it as a job. I used to LOVE this place when it was ran by Christopher. Him and his wife were lovely at running this establishment and I feel that my standards are very high because of them maybe but the least I feel one could do is active listening. I will not be back for quite a while if at all at this point I have given up on having a good experience. My mom left underwhelmed, unsatisfied, and disappointed. As a Chef, I want to submit that when it comes to small hiccups like these, they can lead to bigger issues down the road. Not paying attention well in food service can become law suits waiting to happen, what if I was allergic these things I ended up with? And leaving them in my presence isn't ideal either. While I thoroughly inspect my food before eating it not many do and something simple as active listening is an easy fix.
Atmosphere: 4
Food: 3
Service: 2
Jenn Jones
Always a consistently great experience. Best Japanese in Gastonia!
Atmosphere: 5
Food: 5
Service: 5
Windy Gibson
Yum yum yum ???? Run don't walk to this place! Sushi is fresh and Fridays are buy one get one half off!
Atmosphere: 5
Food: 5
Service: 5
Jackie Queen Davis
Food is always fresh and delicious! Staff is friendly!
Jennifer Johnson
Great food! I needed to stop for gas halfway through my trip back home. I intended on elsewhere to eat but happened upon Lucky Samurai. I’ve been craving noodles and hibachi so I figured I’d give it a shot. Felt like I was eating in someone’s grandma’s kitchen.
I have been a regular customer here since I moved to the area over a year ago. Wonderful japanese food. I always get the teriyaki salmon entree and sushi. The employees are seriously amazing. I can tell they work very hard and there is one girl who is always extremely courteous to everyone. If you haven’t tried this place, you really should. It’s a gem.
Atmosphere: 5
Food: 5
Service: 5
Destiny Stillwell
Always my favorite. Best sushi, best hibachi in my opinion.
A friend and I went to Lucky Samari last Friday and got our food to go. As soon as I took my first bite of sushi I knew something was off about it. I got the dragon roll. I pulled what I thought was maybe a shrimp tail out of my mouth, but it was a piece of plastic wrapping. I looked at the rest of my sushi and pulled the same plastic off of 5 out of the 8 pieces. I called Lucki Samari but they have their phones set to send you straight to voicemail. I left a voicemail with my name and number but haven’t heard anything from the establishment. Highly disappointed to say the least.
Atmosphere: 2
Food: 2
Service: 2
Bland. Dry. Slow service.
Very good food. I came two nights in a row. Two different cashiers, but both very kind.
Many do take away. The place is a bit basic but so is the price. I will go back again if I pass through these parts again. Advised!
Atmosphere: 3
Food: 5
Service: 5
food-no taste , server-you'll have to find them-big bug in drink , then w.girl snaps at me like i made the bug palmer cause it wasn't an Arnold palmer , fellow African american ppl , don't waste you're time or money ...... bad attitudes in there , 1st time i left no tip in yrs
Atmosphere: 1
Food: 1
Service: 1
Food and portions are good but the restaurant is filthy, sticky carpet and nasty bathrooms
Atmosphere: 1
Food: 5
Service: 5
Where to start...since ownership has changed, I have not had anything but bad experiences. I continued to go every now and then hoping that eventually something would change; they have the best ginger dressing and I enjoy their bento box.
Today I went into the establishment with my mom; we were the only people inside at the time. We were hungry, hoping for good food and a decent experience. We went to order at the register and were greeted by a young lady which we never got her name. When she came up I immediately noticed she had an ear pod in her ear. She was barely listening to us and over talking us and rushing. I had to repeat myself several times as did my mother. She kept saying "I'm sorry?" And while we were trying to tell her exactly what we wanted to order she kept over talking us to ask us what we wanted and rushing to the total even though we were not finished. Had she been listening fully she would have caught everything she needed. I specified I wanted the small bento box. I ordered teriyaki chicken, sushi roll #21, gyoza, salad with ginger dressing and a tea to drink. My mom ordered fried rice with onions and egg only with a half and half tea. She asked for a side of teriyaki sauce which usually is given to us but she said it would be a charge and hey we understand food cost; no real fuss there. However she did the same exact not listening fully and over-talking to my mom as she did to me. At this point my mom is irritated because of how much she had to repeat herself. If you are struggling to hear us, taking the ear pod out would be ideal. Even so, while you are at the front dealing with customers, it is common courtesy to remove your ear pod to ensure there isn't obstruction to hearing to keep the experience as low stress for both parties as possible. Finally, we get done ordering and are sitting at the table I chose to eat at. Our food comes out, I notice that my food is incorrect. I noticed there were mushrooms in my chicken which I never get and was unsure why they were there. I bring it to the attention of the young lady who ran our food out that I didn't order mushrooms. She proceeds to say that the hibachi typically comes with mushrooms. In my reply I told
her I never ordered hibachi and that she must not have heard me say teriyaki. So they come back with my bento box with the correct ordered chicken and rice. I check my sushi and see there is avocado and the kani is not tempura. I again never order sushi with avocado and remembered the roll I ordered did not include that and the kani was tempura. So I go up to the register and the young lady who took my order says I thought you said #20. I said no maam in fact I never order that and I order the same thing every time I come. So she was about to come and take the one I had then changed her mine and said she would bring another half sushi that was correct. She brought the right roll but it was still missing ingredients of the roll. At this point I was already annoyed and just did not feel like it was worth the bother. There is a difference between those who are passionate about what they do and those who just treat it as a job. I used to LOVE this place when it was ran by Christopher. Him and his wife were lovely at running this establishment and I feel that my standards are very high because of them maybe but the least I feel one could do is active listening. I will not be back for quite a while if at all at this point I have given up on having a good experience. My mom left underwhelmed, unsatisfied, and disappointed. As a Chef, I want to submit that when it comes to small hiccups like these, they can lead to bigger issues down the road. Not paying attention well in food service can become law suits waiting to happen, what if I was allergic these things I ended up with? And leaving them in my presence isn't ideal either. While I thoroughly inspect my food before eating it not many do and something simple as active listening is an easy fix.
Atmosphere: 4
Food: 3
Service: 2
Always a consistently great experience. Best Japanese in Gastonia!
Atmosphere: 5
Food: 5
Service: 5
Yum yum yum ???? Run don't walk to this place! Sushi is fresh and Fridays are buy one get one half off!
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and delicious! Staff is friendly!
Great food! I needed to stop for gas halfway through my trip back home. I intended on elsewhere to eat but happened upon Lucky Samurai. I’ve been craving noodles and hibachi so I figured I’d give it a shot. Felt like I was eating in someone’s grandma’s kitchen.
Prices were great & food hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was great. Food is good and tasty. Staff is nice and the place is clean and quiet.
Atmosphere: 4
Food: 4
Service: 4
Diff is delicious! 2nd to best Sakes bring first hands down phenomenal food and service and friendly staff and cleaned restaurant!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Shrimp Sauce, Teriyaki Chicken
Diff is delicious! 2nd to best Sakes bring first hands down phenomenal food and service and friendly staff and cleaned restaurant!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Shrimp Sauce, Teriyaki Chicken
I have been a regular customer here since I moved to the area over a year ago. Wonderful japanese food. I always get the teriyaki salmon entree and sushi. The employees are seriously amazing. I can tell they work very hard and there is one girl who is always extremely courteous to everyone. If you haven’t tried this place, you really should. It’s a gem.
Atmosphere: 5
Food: 5
Service: 5
Always my favorite. Best sushi, best hibachi in my opinion.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Sauce, Hibachi Steak, Steak, Soba
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