Red Lobster
EAST RIDGE MALL, 200 N New Hope Rd, Gastonia
(704) 868-3884
Recent Reviews
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Red Lobster has a designated parking lot with plenty of spaces, including accessible and to-go order spots, which made arrival easy. We had a reservation and were seated promptly by the hostess, who provided a comfortable booth for our party of six and a kids' menu that kept our 4-year-old entertained with crayons and activities. Our server, Nellie, was very sweet and attentive throughout our meal. The food itself was okay—pretty much what you'd expect from a chain restaurant. I had the bacon cheeseburger, which was cooked to the right temperature. My fries could've used a bit more seasoning, but nothing major. My husband ordered the seafood boil and mentioned that his potatoes weren't fully cooked, so he wasn't able to eat them. My son ordered the surf and turf; his lobster tail looked slightly underdone, and there was no butter sauce included. My parents both had the flounder and enjoyed their meals. The Cheddar Bay Biscuits were, of course, the highlight as always. We were also celebrating my son's birthday, and the staff went above and beyond by singing and bringing out a complimentary dessert—definitely a thoughtful touch. Overall, Red Lobster offers a typical chain restaurant experience: decent food, friendly service, and a comfortable atmosphere. I'd return if I'm ever craving this specific style of seafood meal.
The Walt Shrimp 🍤 wasn't good or good cooked enough... I've had better at Red Lobsters but these were awful!.. other than that, everything was good...
The service was slow and the food was really bland. We did not enjoy our meal at all, and had to pay more than it was worth. Weirdly, the bartender was our waitress and the host was also waiting tables.
Atmosphere: 3
Food: 1
Service: 2
The crab dip was all cheese, very little crab. The waitress had no real knowledge of the menu. Upon arrival, the bartender was loud, used a vape in the restaurant while working, appeared high, very unprofessional.
Atmosphere: 1
Food: 2
Service: 2
12:30 pm, February 2025. Few people there, but service was still slow. Lobster bisque was cold - is it supposed to be that way? Music: 100 percent ethnic specific and they won’t change it. All vocal and all Motown type. Annoying. Food generally ok - not great but there must be a reason there was almost no customers there. Limited staff with nothing to do - just standing around. Poor management.
Wait time was horrible
Atmosphere: 1
Food: 1
Service: 1
Not bad for a dinner
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salad, Red Lobster
Quality of food isnt what it used to be, but server was great
Atmosphere: 4
Food: 3
Service: 5
Food is always good at Red Lobster.
Parking: Plenty of parking
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Ultimate Feast, Crispy Brussels Sprouts, Mashed Potatoes, Cheddar Biscuits
Red lobster has truly fallen. They need an overall demolition and rebuild of this location. An indoor remodel for sure at least. Also the staff were pretty much lazy except the host who was trying to figure out who actually wanted to do their job. His words not mine. Manager was running around all over the place helping to cook, make drinks, and seat people. Did was cold and old and tasted like it. Over priced, outdated, and past their prime. I can remember a time their would be lines coming out of red lobsters not anymore.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Our Waitress was Awesome. The fish was half done, had to Re-cook. The Slaw had no taste.
Parking: Gastonia NC
Atmosphere: 3
Food: 4
Service: 5
Standard Red Lobster food. Very quiet for a Friday night.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheddar Biscuits
The only thing good about red lobster is the cheddar baked biscuits. Their staff leaves something to desire. The food took longer than expected, and some was cold. My wife was the only saving grace as she did not want to tell the server how rude she was.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheddar Bay, Seafood-Stuffed Mushrooms, Crispy Brussels Sprouts, Cheddar Biscuits
I went to try the new sea food boils and was VERY disappointed!!!! The crab had no flavor and was very watery..... My server was kind and attentive; I left a good tip but the food was not worth how much I was charged for ..... bathrooms were also filthy but dining area kept clean!!!
Atmosphere: 1
Food: 1
Service: 3
Always good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parrot Isle Jumbo Coconut Shrimp, Crispy Brussels Sprouts, Parrot Isle Jumbo Coconut Shrimp Appetizer
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