Red Lobster

EAST RIDGE MALL, 200 N New Hope Rd, Gastonia
(704) 868-3884

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12:30 pm, February 2025. Few people there, but service was still slow. Lobster bisque was cold - is it supposed to be that way? Music: 100 percent ethnic specific and they won’t change it. All vocal and all Motown type. Annoying. Food generally ok - not great but there must be a reason there was almost no customers there. Limited staff with nothing to do - just standing around. Poor management.
Red lobster has truly fallen. They need an overall demolition and rebuild of this location. An indoor remodel for sure at least. Also the staff were pretty much lazy except the host who was trying to figure out who actually wanted to do their job. His words not mine. Manager was running around all over the place helping to cook, make drinks, and seat people. Did was cold and old and tasted like it. Over priced, outdated, and past their prime. I can remember a time their would...
We took my mom to Red Lobster to celebrate her 50th birthday, and it was a great experience! Our group of seven included my fiancé, who had to catch a flight back to France in three hours. When we arrived, we waited a bit while they set up our table.

Our waiter, Corey, was amazing. There was a slight delay with our food, but we later found out he stepped in to help the kitchen because they were short-staffed. We were so impressed!

Corey also...

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