Red Lobster

EAST RIDGE MALL, 200 N New Hope Rd, Gastonia
(704) 868-3884

Customers' Favorites

Menu

Photos

+75 photos
+74 photos
Add a photo

Recent Reviews

Red Lobster has a designated parking lot with plenty of spaces, including accessible and to-go order spots, which made arrival easy. We had a reservation and were seated promptly by the hostess, who provided a comfortable booth for our party of six and a kids' menu that kept our 4-year-old entertained with crayons and activities. Our server, Nellie, was very sweet and attentive throughout our meal. The food itself was okay—pretty much what you'd expect from a chain...
12:30 pm, February 2025. Few people there, but service was still slow. Lobster bisque was cold - is it supposed to be that way? Music: 100 percent ethnic specific and they won’t change it. All vocal and all Motown type. Annoying. Food generally ok - not great but there must be a reason there was almost no customers there. Limited staff with nothing to do - just standing around. Poor management.
Red lobster has truly fallen. They need an overall demolition and rebuild of this location. An indoor remodel for sure at least. Also the staff were pretty much lazy except the host who was trying to figure out who actually wanted to do their job. His words not mine. Manager was running around all over the place helping to cook, make drinks, and seat people. Did was cold and old and tasted like it. Over priced, outdated, and past their prime. I can remember a time their would...

More Reviews