Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
2525 S New Hope Rd, Gastonia
(704) 867-9579
About Sonic Drive-In
Customers' Favorites
Supersonic Double Cheeseburger
Chili Cheese Tots
Mozzarella Sticks
Hot Fudge Sundae
Chili Cheese
Beef Hot Dog
Burger With
Onion Rings
Tater Tots
Dr Pepper
Sonic Drive-In Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 9AM - 11PM |
| Tuesday | 9AM - 11PM |
| Wednesday | 9AM - 11PM |
| Thursday | 9AM - 11PM |
| Friday | 9AM - 11PM |
| Saturday | 9AM - 11PM |
| Sunday | 9AM - 11PM |
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Sonic Drive-In offers a mixed dining experience. While many menu items are satisfying and food is often fresh and hot, the restaurant faces issues with broken order screens and slow service, especially when understaffed. Customers have noted that there is usually only one or two employees working to get orders out, which can lead to long wait times, even when orders are placed ahead through the app. Outside cleanliness has been questioned, and the staff sometimes struggles to keep up with demand, resulting in mistakes. Despite these challenges, the staff's exceptional customer service, such as a manager covering the cost of a customer's meal and the team working well together, can leave a positive impression. Parking is ample, and when service runs smoothly, the experience can be great, with friendly staff and neatly packaged food. The franchise owner is encouraged to consider hiring more staff and offering competitive pay and perks to improve the overall experience.