it was closed today and i couldn’t get my coffee and it said it was open today.
Atmosphere: 1
Food: 1
Service: 1
Molly Mays
Horrible service! Everyone was talking to themselves, on their phones etc. I stood at the register for several minutes before being serviced. Then had to ask the barista to get off her phone and make my drink. No one else was there or in line. Absolutely terrible service. Waiting almost 10 minutes for my drink… service the people in front of you waiting to pay you good money for a product!!!
Atmosphere: 2
Service: 1
Leslie Rogers
There were no custom mugs for sale that said Starbucks Boogertown
Megan Herzberger
Waited over 45 mins for my drinks just to be told that they didn’t have the main ingredient for my drink. They were not making drinks in the order they were placed. They give priority to online orders instead of the people standing in front of them. They had no sense of urgency to get the drinks out and one of the workers didn’t know how to make any drinks yet so there was basically one person working.
Atmosphere: 1
Food: 1
Service: 1
Tate Gaudet
Baristas sat talking while 10 plus people were waiting for drinks
Atmosphere: 1
Food: 1
Service: 1
Eli Arias
They take too long, I just wanted my drink and to go watch f1 race but I missed half the race because they took too long for my drink.
Atmosphere: 1
Food: 1
Service: 1
Altriese Carter
The service was lack luster the drinks are inconsistent. There is more bantering between each other than communicating with guest. I order the same drink the same way at ever starbucks but this is the only one it comes out dark and cloudy.
Atmosphere: 1
Food: 1
Service: 1
Lyndsay Brooke
Have been coming to this starbucks for years now. Drinks and food are always great as well as the staff. Was having a rough morning and found the sweetest note left on my cup that really brightened my day :))
Atmosphere: 5
Food: 5
Service: 5
Jared
Staff is great! But this place gets busy.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Connette
This location gets my order wrong more than anywhere else..
Staff is horribly ruse. They don't make the orders in the order ordered So you could sit 10 minutes while they get the cold drinks out first.
Christan Freudenberg
Absolute zero sense of urgency. I placed an order that was supposed to be DONE (per the app) at 10:53. When I arrive at 11 it was still no where near being done. This has happened to me EVERY. TIME. I come here. Absolutely ridiculous. Please, for the love of God, move with intention, as some of us don’t have 30 minutes to wait for a drink we ordered 45 MINUTES AGO.
Atmosphere: 1
Food: 1
Service: 1
Charisma Friday
I love Starbucks it would be a great day to get a cold brew come to
Atmosphere: 5
Food: 5
Service: 5
Victoria Lowery
I really wish that I could give a negative 1. I ordered the drink that I have ordered for at least 2 years. Expresso Frappuccino Blend the batista put whipped cream on the drink. A ton of whip cream. I stated that the drink do not come with whip cream and that I order the drink every Starbucks visit literally. The employee began to spoon the whip cream out of the drink. She also stated that all of Starbucks Expresso Frappuccino Blend come with whip cream.I stated that I do not like whip cream and have never had this particular problem. The employee refused to remake the drink. Starbucks need to retrain the employees here and reiterate that your customers are not purchasing a cheap drink here. By the way I have visited Starbucks in several States across the country and have never had this particular experience. Awful and unacceptable.
Fernando Navarro
Very bad customer service. Morning shift manager on 03/23 gives such a bad attitude.
it was closed today and i couldn’t get my coffee and it said it was open today.
Atmosphere: 1
Food: 1
Service: 1
Horrible service! Everyone was talking to themselves, on their phones etc. I stood at the register for several minutes before being serviced. Then had to ask the barista to get off her phone and make my drink. No one else was there or in line. Absolutely terrible service. Waiting almost 10 minutes for my drink… service the people in front of you waiting to pay you good money for a product!!!
Atmosphere: 2
Service: 1
There were no custom mugs for sale that said Starbucks Boogertown
Waited over 45 mins for my drinks just to be told that they didn’t have the main ingredient for my drink. They were not making drinks in the order they were placed. They give priority to online orders instead of the people standing in front of them. They had no sense of urgency to get the drinks out and one of the workers didn’t know how to make any drinks yet so there was basically one person working.
Atmosphere: 1
Food: 1
Service: 1
Baristas sat talking while 10 plus people were waiting for drinks
Atmosphere: 1
Food: 1
Service: 1
They take too long, I just wanted my drink and to go watch f1 race but I missed half the race because they took too long for my drink.
Atmosphere: 1
Food: 1
Service: 1
The service was lack luster the drinks are inconsistent. There is more bantering between each other than communicating with guest. I order the same drink the same way at ever starbucks but this is the only one it comes out dark and cloudy.
Atmosphere: 1
Food: 1
Service: 1
Have been coming to this starbucks for years now. Drinks and food are always great as well as the staff. Was having a rough morning and found the sweetest note left on my cup that really brightened my day :))
Atmosphere: 5
Food: 5
Service: 5
Staff is great! But this place gets busy.
Atmosphere: 5
Food: 5
Service: 5
This location gets my order wrong more than anywhere else..
Food: 2
Service: 1
Restaurantji Recommends
Staff is horribly ruse. They don't make the orders in the order ordered
So you could sit 10 minutes while they get the cold drinks out first.
Absolute zero sense of urgency. I placed an order that was supposed to be DONE (per the app) at 10:53. When I arrive at 11 it was still no where near being done. This has happened to me EVERY. TIME. I come here. Absolutely ridiculous. Please, for the love of God, move with intention, as some of us don’t have 30 minutes to wait for a drink we ordered 45 MINUTES AGO.
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks it would be a great day to get a cold brew come to
Atmosphere: 5
Food: 5
Service: 5
I really wish that I could give a negative 1. I ordered the drink that I have ordered for at least 2 years. Expresso Frappuccino Blend the batista put whipped cream on the drink. A ton of whip cream. I stated that the drink do not come with whip cream and that I order the drink every Starbucks visit literally. The employee began to spoon the whip cream out of the drink. She also stated that all of Starbucks Expresso Frappuccino Blend come with whip cream.I stated that I do not like whip cream and have never had this particular problem. The employee refused to remake the drink. Starbucks need to retrain the employees here and reiterate that your customers are not purchasing a cheap drink here. By the way I have visited Starbucks in several States across the country and have never had this particular experience. Awful and unacceptable.
Very bad customer service. Morning shift manager on 03/23 gives such a bad attitude.
Atmosphere: 1
Food: 2
Service: 1
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