Every time I come to this place I am greeted by an angry Caucasian female hostess. This is the 3rd time I asked for a well done burger and they gave me and my fiance a raw meat burger literally. You would think paying $35 and leaving a tip, they would make sure you don’t get frozen meat chunks in your burger that smells old. This place doesn’t care what they give you they only want your money!!!
The owner seriously needs to talk to there employees about the safety of giving quality foods to the customers especially for the price the consumer is paying!!!
Selena Janea
I normally go to the Big Burger Spot for their delicious burgers. I tried to go there on Monday of this week but there was some type of fundraiser thing going on and I was not able to get my burger. Fast forward some days later, on Saturday I was off and wanted to treat my family to some good burgers. When we first sealed in there is a girl literally taking orders who looked like she rolled out of bed. No seriously LITERALLY! Her hair was all over her head and although she was young, she had a terrible time taking our orders. Either she was sleepy or something else not sure. After it taking forever to get our orders, she proceeds to say it will be a 30-40 minute wait. I said that’s fine. Then after we paid another lady comes in from sitting in a truck with another female and says “Just letting yall know it’s gonna be a 30-45 min wait. It may even be an hour. Excuse me? We’ve all been there but her look on her face was as if she was ready to go and in an “oh well” type of mood. We still decided to stay even though we now hear an hour wait after order was paid for. Just to confirm what I’m saying, If you look at your cameras around 7:30pm , you will also see two gentle that actually left. I’m sure it was either her oh well attitude, long wait, or combination of both. I actually came back home to wait as I live down the street and came back 30 min later and still had to wait about 10-15 min. Came home to a TERRIBLE very hard cooked burger and even the bread was tough. I knew i should have had someone with that type of attitude fixing my burger and I sure paid for it. Literally. I understand employees being tired but when you keep yelling just letting yall know it’s a long wait cause I don’t want yall mad at me. It kind sets a tone. $50 (3 meals) down the drain
Lorraine Tourtellotte
Food is good, delivery was fast. But they forgot the sauce that I ordered. Kind of ruined everything. it was bad enough to forget the sauce, but I was charged for.
Shannon Griggs
We visited the kernersville location, the service was great and food was fantastic! I got the cowboy BLT 10/10 recommend. We also tried a classic burger, the meat tasted very quality. Cajun fries are delicious as well!
Gail Dempsey
The burgers are so amazingly delicious. When I just feel starving and need something nourishing that makes me feel happy then I get a big burger spot burger.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Christal
I was craving a burger so my friend and I decided to order ahead and pick it up. We both built our own burger and I appreciate them having options to do so. I got a turkey burger and it was perfect. The burger and fries were hot and ready when we got there. The lady greeted us immediately and handed us our food. I’ve never been disappointed getting a burger at either of their locations.
Online prices are through DoorDash and they are different from in store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Jaclyn Kliest
From outta town and googled burgers and got recommended for this place! Drove into the parking lot and saw that it was next to a gas station / convince store. Walking inside and observed that there was a full menu to order from. Overall for the price of the burger, the amount of burger was good. I got a “almost” size and felt that was a very good size burger! Also added some “house fried pig squiggles” (pork rinds) and they are such a great crunchy treat! Overall impressed with the food and the service… the inside was small for seating but they had a lovely outdoor seating! There was a painted memorial dog wall and that was absolutely beautifully done!
Parking: It’s shared with a gas station convince store. I went at noon on a Saturday and found a parking spot without issue
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Lonestar
Derrick Overton
A gem waiting to be found.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Carolina Burger, French Fries, Great Burgers, Philly, Cajun Fries, Colossal Burgers, Hawaiian Chicken
El Mar
It seems the cooks use old oil to fry food, which it made my meal taste horrible!! I gave this place too many chances, I'm not going back.
Atmosphere: 2
Food: 1
Service: 2
Jeff Poulin
Burgers werent huge, but they were great! Burgers were about $10 and didn't include fries - it was a good value and the burger was great. Fries were ok, but tasted like they were frozen. Really great service though!! Would go back
I always order the classic burger with all toppings and BBS sauce. It’s so tasty, and the onion rings are also great. The prices are very reasonable, and pick-up is super fast. Staff members are kind as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Jeff Hawkins
The girl taking orders blowing her nose right at register was definitely sick no hand washing, bathroom faucet was broke. This place used to be good,didn't see there sanation grade posted.
Atmosphere: 1
Food: 2
Service: 1
Bergen Adair
Easily the best burger I've had in a while. The Cajun tots were excellent.
Food: 5
Service: 5
Landis Troy
New owners have kind of botched this place.. but still the best burger in Greensboro.. atmosphere sucks and the service is sub par.
Food is incredible. Only reason they are getting 4 stars.. when are they moving to the new location across the street?
Atmosphere: 1
Food: 5
Service: 3
savonya tucker
Order my food 20 mins over the phone before I got there it wasnt ready. Only like 3 people in there when I came. Got home to eat my food I had only a handful of fries. I ordered 2 hot dogs with mustard ketchup chili slaw and onions the other hotdog only had chili. Wasted $15 dollars on this BS!!!!!!
Every time I come to this place I am greeted by an angry Caucasian female hostess. This is the 3rd time I asked for a well done burger and they gave me and my fiance a raw meat burger literally. You would think paying $35 and leaving a tip, they would make sure you don’t get frozen meat chunks in your burger that smells old. This place doesn’t care what they give you they only want your money!!! The owner seriously needs to talk to there employees about the safety of giving quality foods to the customers especially for the price the consumer is paying!!!
I normally go to the Big Burger Spot for their delicious burgers. I tried to go there on Monday of this week but there was some type of fundraiser thing going on and I was not able to get my burger. Fast forward some days later, on Saturday I was off and wanted to treat my family to some good burgers. When we first sealed in there is a girl literally taking orders who looked like she rolled out of bed. No seriously LITERALLY! Her hair was all over her head and although she was young, she had a terrible time taking our orders. Either she was sleepy or something else not sure. After it taking forever to get our orders, she proceeds to say it will be a 30-40 minute wait. I said that’s fine. Then after we paid another lady comes in from sitting in a truck with another female and says “Just letting yall know it’s gonna be a 30-45 min wait. It may even be an hour. Excuse me? We’ve all been there but her look on her face was as if she was ready to go and in an “oh well” type of mood. We still decided to stay even though we now hear an hour wait after order was paid for. Just to confirm what I’m saying, If you look at your cameras around 7:30pm , you will also see two gentle that actually left. I’m sure it was either her oh well attitude, long wait, or combination of both. I actually came back home to wait as I live down the street and came back 30 min later and still had to wait about 10-15 min. Came home to a TERRIBLE very hard cooked burger and even the bread was tough. I knew i should have had someone with that type of attitude fixing my burger and I sure paid for it. Literally. I understand employees being tired but when you keep yelling just letting yall know it’s a long wait cause I don’t want yall mad at me. It kind sets a tone. $50 (3 meals) down the drain
Food is good, delivery was fast. But they forgot the sauce that I ordered. Kind of ruined everything. it was bad enough to forget the sauce, but I was charged for.
We visited the kernersville location, the service was great and food was fantastic! I got the cowboy BLT 10/10 recommend. We also tried a classic burger, the meat tasted very quality. Cajun fries are delicious as well!
The burgers are so amazingly delicious. When I just feel starving and need something nourishing that makes me feel happy then I get a big burger spot burger.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
I was craving a burger so my friend and I decided to order ahead and pick it up. We both built our own burger and I appreciate them having options to do so. I got a turkey burger and it was perfect. The burger and fries were hot and ready when we got there. The lady greeted us immediately and handed us our food. I’ve never been disappointed getting a burger at either of their locations.
Online prices are through DoorDash and they are different from in store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
From outta town and googled burgers and got recommended for this place! Drove into the parking lot and saw that it was next to a gas station / convince store. Walking inside and observed that there was a full menu to order from. Overall for the price of the burger, the amount of burger was good. I got a “almost” size and felt that was a very good size burger! Also added some “house fried pig squiggles” (pork rinds) and they are such a great crunchy treat!
Overall impressed with the food and the service… the inside was small for seating but they had a lovely outdoor seating! There was a painted memorial dog wall and that was absolutely beautifully done!
Parking: It’s shared with a gas station convince store. I went at noon on a Saturday and found a parking spot without issue
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Lonestar
A gem waiting to be found.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Carolina Burger, French Fries, Great Burgers, Philly, Cajun Fries, Colossal Burgers, Hawaiian Chicken
It seems the cooks use old oil to fry food, which it made my meal taste horrible!! I gave this place too many chances, I'm not going back.
Atmosphere: 2
Food: 1
Service: 2
Burgers werent huge, but they were great! Burgers were about $10 and didn't include fries - it was a good value and the burger was great. Fries were ok, but tasted like they were frozen. Really great service though!! Would go back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always order the classic burger with all toppings and BBS sauce. It’s so tasty, and the onion rings are also great. The prices are very reasonable, and pick-up is super fast. Staff members are kind as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The girl taking orders blowing her nose right at register was definitely sick no hand washing, bathroom faucet was broke. This place used to be good,didn't see there sanation grade posted.
Atmosphere: 1
Food: 2
Service: 1
Easily the best burger I've had in a while. The Cajun tots were excellent.
Food: 5
Service: 5
New owners have kind of botched this place.. but still the best burger in Greensboro.. atmosphere sucks and the service is sub par.
Food is incredible. Only reason they are getting 4 stars.. when are they moving to the new location across the street?
Atmosphere: 1
Food: 5
Service: 3
Order my food 20 mins over the phone before I got there it wasnt ready. Only like 3 people in there when I came. Got home to eat my food I had only a handful of fries. I ordered 2 hot dogs with mustard ketchup chili slaw and onions the other hotdog only had chili. Wasted $15 dollars on this BS!!!!!!
Atmosphere: 1
Food: 1
Service: 1
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