Bill's Pizza Pub

5200 Randleman Rd, Greensboro
(336) 674-0114

Recent Reviews

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katrina garcia

Manager was rude and food is bad

Atmosphere: 1

Food: 1

Service: 1

Tiffany Jolon del cid

My 18-year-old daughter, a high school student, worked here and experienced one of the most unprofessional and hostile environments imaginable. She was never properly trained on how to report her sales at closing — which means her sales were put in by someone else and she never received that amount of money that was put in for her. When she respectfully brought this up to management, hoping for clarity or resolution, she was blocked by the owner. No explanation. No accountability.

But it doesn’t stop there. Management created an extremely hostile work environment, even going as far as forcing an employee to eat pizza toppings that had not been cooked yet in front of them to prove a point of why the pizza needs to be done right. Also reading the reviews of how the manager is I don’t know how they still keep her. That’s not just inappropriate — it’s humiliating and abusive.

And when I went in myself to speak up for my daughter, a woman named Amy was rude, dismissive, and blew me off like I didn’t matter. I can only imagine how she treats her employees. That right there is exactly why this business will never flourish.

We are a family that supports small businesses. We come from a background of military and law enforcement — people who believe in discipline, fairness, and doing what’s right. What happened here is the exact opposite. It’s exploitation. It’s wage theft.

If you have any respect for ethical business practices, honest work, or basic human decency — stay far away from this place Do NOT eat there. Do NOT work there. No one deserves to be treated like that. Imagine your child working there and how they would treat them.

Jess Valentine

The food was mediocre, could make it in the oven at home for the ‘new’ prices. Host and waiters were nice and friendly but the overall experience with staff was soon ruined by screaming and yelling what seems to be from manager coming from back of the restaurant. I also could not publicly see the restaurants grade level which was off putting at first glance but due to locals raving about the pizza and wings I decided to try anyways, worst mistake. Management will ultimately ruin the business before the frozen pizza does. Atmosphere felt like I was in a run down bar which I expected due to the outside looking rustic and vintage.

Atmosphere: 1

Food: 1

Service: 1

Michelle Parker

I love their salads. They are always fresh & quality veggies. Their ranch is delicious. This is a jr. chef salad & it filled up the plate.

Food: 5

Service: 5

Austin Frazier

Horrible take out experience. Wings and salad were ready when we got there, but had to wait an additional 45 mins on a small and medium pizza when it was under a heat lamp all along. Finally left almost an hour after our scheduled pick up time with a warm salad, cold wings, and soggy pizza.

Atmosphere: 1

Food: 4

Service: 1

Herb Jolley

Pizza was very good and the club sub and potato chips were the best around. Food was fast, staff was wonderful and the beer was cold. Great job yall keep up the good work.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Great Pizza Pub Special Pizza

Sadie Dawson

The pizza almost tasted boxed. The waitress was nice however

Atmosphere: 3

Food: 2

Service: 5

Joy Tveila

Great service. I didn't care for the pizza. The service was wonderful. Won't be back ad Domino's is beside them and much cheaper and much better pizza.

Atmosphere: 1

Food: 1

Service: 5

Rain Rivera

Do not eat here! The staff is so unbelievably unprofessional. I typed ONE number off of my phone number to get a receipt. It sent to someone else phone. The person whose number was accidentally typed in received a receipt. I paid with my card in the restaurant. They told me that my payment did not go through and that they needed to see my card again. I gladly gave them my card, realizing I never received a receipt so it probably didn’t go through. I see the young man writing down my credit card numbers, as instructed by a manager. and I say “well, don’t write down my numbers because anything can happen to them. I’ll go get my fiancé‘s card out of the car and we can use that instead if that works for you.” The young man who was extremely young, did not know what to do and said let me go get my manager. He proceeds to go get said manager. The manager gets on the phone with random person who received the Receipt, I don’t know If they read my numbers out to this person to try to see if it was their card because they walked away and took my card to to the back of the restaurant without letting me know it was going on. My card is my property. They did not ask me for an ID to prove that my name was the one on the card. They did not check their records to make sure that my last four digits of my card was the one used and processed for the transaction which I know they can do because I used to work there. They did not call the cops which they are supposed to do. I almost called the cops because again they ran off with my property and kept trying to write down my card numbers without my permission. Not once but twice “ To make sure that their restaurants interest were protected” While all this is happening in proceeding. I am absolutely distraught and shaking. My nerves have been completely shot because this is never happened to me before. The pizza gets done while they are off in the back and my pizza just sits under the heating lamp while I’m right there waiting for it and that is when I knew that something was up because I had already paid my food was done. I was staring at all of it done and they wouldn’t give it to me and they still had my card. I was being held there because they still had my card and would not give me my food and would not call the cops. I go outside and get my fiancé because I am shaking and can no longer be around people because Panic attack disorder. He is in there for another 15 minutes then the manager comes out and explains to me that it was just one number typed off for the phone number receipt, and someone received my receipt and it was a simple mistake. A simple mistake that made my food cold, prolong the whole process and completely distraught and destroyed my whole entire night. I called the next day to let them know about the cold pizza and that it was ready for a while. When I called I talked to a “Manager” named Holly, Who said that they would have the main manager call me and they never did. Strange next step is to contact the owner and let them know how their staff is conducting their restaurant. I wonder if I was white would they have stolen off with my card?

Kathy Mcintyre

Pizza is to thin and it's full of already made toppings from a bag it's over priced and just not Worth what they are asking for pizza,

Atmosphere: 5

Food: 1

Service: 3

Recommended dishes: Meat Lovers Pizza, Great Pizza Pub Special Pizza

Michael Harrell

This is the absolute worst service I have ever seen we waited almost a hour for the food and I tried to get there attention servers were running around and ignoring the customers upon leaving we were givin excuses that didn't make any sense and the waitress was very rude about our asking what happened definitely will not be coming back to this place

Dani Hunter

I was REALLY worried we made a mistake choosing Bill's for takeout, BUT the cheese steaks were excellent!! The bread...the ingredients....everything was so tasty! That being said,
The outside was littered with cigarette butts everywhere and looked rundown. The cashier didn't say anything to us except the price we owed. Not a hello, goodbye, thanks, or even a smile.

Food: 5

Service: 3

Recommended dishes: Steak and Cheese Sub

david porter

It's been going to this place since the early 1980s, this is one of the best pizza places probably in the country.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Pizza Pub Special Pizza

tom hunter

The taco pizza is awesome. The staff is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Pizza Pub Special Pizza, Taco Pizza

Angelia Collins

Great pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Pizza Pub Special Pizza

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