They have the best bagels ever. They are fresh and delicious and I enjoy them.
Michael Bryant
Great menu, good choice of bagels.
Dave K
They forgot our order at a nearly empty store for 30 minutes and tried to give my pregnant wife a bagel with uncooked lox that she didn’t order. Totally unskilled people working here.
Cayla Kitts
Walked in and saw an 88.5 sanitation score. Guilford County Health Dept noted no soap available, improper food storage and a ROACH INFESTATION. 🤢
Hello it’s Vaj
They have so many bad reviews for a reason! Called many times and received no answer and my door-dasher said they were just ignoring every phone call coming through. The worst service ever and you’d hope the bagels At least make up for it but nope. Horrible horrible horrible! Listen to the reviews! Don’t eat here trust me.
Izzy C
Yummy food. Decent selection. Iced coffee is yummy.
Charley
We were at a store around and was looking for a quick bite to eat and ran across this gem. We browsed the menu and decided to get the double stack and the brisket with 2 eggs. We were blown away by the flavor and how much quick we received our goodies. We are from Winston so have nothing like that here but I have traveled many times to New York and this is the closest I’ve found with taste. We will be back!
Carla Rascoe
my tie for number one breakfast sandwich [and efficient customer service 😎] (with the bacon egg and cheese from the ville of biscuits, of course] the leonardo da veggie at brueggers friendly shopping center 🤓✨🥬🥯🫑🧀🍅🧅
Vegetarian options: leonardo da veggie i great my favorite for years!
Recommended dishes: Bagel Sandwich
Hayes Pierson
This location has either miscut my bagels, gotten my order wrong, or taken a long time to complete a order while I was the only individual in the store for several instances. Not a bad place but not the top cut of Bruegger's I'm used to in other locations.
Atmosphere: 3
Food: 4
Service: 2
Tomas Lost
This isn’t really a review. It’s more of a heads up to management or corporate. The bagels here are chronically undercooked and pale in color. The potato chips I had alongside my sandwich were literally three shades darker than the bagel itself. A properly cooked bagel should be a nice golden brown color not light tan. Over the two years living in Greensboro I’ve watched the color of the bagels get lighter and lighter to the point today it felt like the bagel was bordering on raw dough.
My family owned a well loved bagel store in New York City for many years and is still in existence under the new owners, so I would consider myself somewhat of a subject matter expert in this field. I have a feeling that the oven needs to be recalibrated/repaired. It’s probably time to get a technician out to make sure the oven temperature inside is the same as what’s on the temperature gauge/thermometer. Whenever we noticed a deviation in our bagels, it was almost always the oven, especially if it’s electric. (Heating elements do wear out)
If by some miracle, the oven is actually functioning correctly then it’s just a matter of cook times. This place is always pretty busy and I can imagine the staff getting stressed out and taking the bagels out early just to get product on the shelf. This is a management issue. I would rather people wait for a properly cooked delicious bagel than get them out the door with some half cooked raw dough. Considering this is a corporate company, I doubt the staff is deviating from cooking times. I would imagine those are set in stone in the training materials and standard operating procedures.
An old trick we used to use in New York was to take a brown paper bag and compare the color to the bagels. If the bagels are lighter in color than the bag, they’re undercooked. Most bagel enthusiasts would probably want them a little darker and even a little bit of a crisp to the outer layer, but if you are in a rush, at bare minimum they should be as dark as a brown paper bag.
Somebody please look into this, no more anemic bagels please.
What the heck happened to Bruegger's Bagel in Friendly Center, Greensboro???!! This used to be our number 1 favorite place for bagels. We haven't visited for a while because we've moved, so when we visited recently it was on our list of places to go. What an incredible disppointment!! The service went from "Welcome in. We're happy you're here. What can we get for you?" to "What do you want? Give me your money. Get you stuff and get the hell out." I asked for no bacon on my Western. I had almost a whole package of bacon on my bagel. My son asked for no creamcheese, as he's allergic to dairy, but they put it on anyway. When I went back in and told the rude man at the register, he offered no apology, even after the employees making the sandwiches made sure they let him know it was his fault for not putting the exceptions in the POS system as I'd requested. The employee who remade the sandwiches apologized, which I appreciated. And then I heard her announce they were out of bacon. No wonder! They'd put it all on my sandwich! No more tables to sit at inside. The worse experience at any Brueggers hands down. What a shame.
Dietary restrictions: Be sure they actually follow your instructions regarding dietary restrictions. Cause they sure didn't follow ours.
Atmosphere: 1
Food: 2
Service: 2
Tonya Collazo
It's been months since I've been here. I now recall why! This new group of employees love to talk amongst themselves; they do not greet customers like they used to. They've changed up where you place your order, with no signage. Thank you to the sweet cashier with the heart glasses for telling me. (Hence the 1 star ) I ordered one simple item - cinnamon raisin bagel, toasted twice (without burning), with light butter. How could it go wrong? Still slathered in butter, not to mention the unordered hair! I'm done! Returning after months has changed to never.
Atmosphere: 1
Food: 1
Service: 3
Bruce G. Minor
No indoor dining even though there's room for it. They never put it back after Covid. The counter staff was pleasant but my order was made incorrectly.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bagel Sandwich
J S
Not sure what happened to this place, used to be good. Ordered the avocado bagel for breakfast, bagel wasn’t toasted not even warmed up! I asked for a full egg instead of just egg white and I still got just egg white - the thinnest egg white you ever seen. No seasoning whatsoever. Waste of money.
They have the best bagels ever. They are fresh and delicious and I enjoy them.
Great menu, good choice of bagels.
They forgot our order at a nearly empty store for 30 minutes and tried to give my pregnant wife a bagel with uncooked lox that she didn’t order. Totally unskilled people working here.
Walked in and saw an 88.5 sanitation score. Guilford County Health Dept noted no soap available, improper food storage and a ROACH INFESTATION. 🤢
They have so many bad reviews for a reason! Called many times and received no answer and my door-dasher said they were just ignoring every phone call coming through. The worst service ever and you’d hope the bagels At least make up for it but nope. Horrible horrible horrible! Listen to the reviews! Don’t eat here trust me.
Yummy food. Decent selection. Iced coffee is yummy.
We were at a store around and was looking for a quick bite to eat and ran across this gem. We browsed the menu and decided to get the double stack and the brisket with 2 eggs. We were blown away by the flavor and how much quick we received our goodies. We are from Winston so have nothing like that here but I have traveled many times to New York and this is the closest I’ve found with taste. We will be back!
my tie for number one breakfast sandwich [and efficient customer service 😎] (with the bacon egg and cheese from the ville of biscuits, of course] the leonardo da veggie at brueggers friendly shopping center 🤓✨🥬🥯🫑🧀🍅🧅
Vegetarian options: leonardo da veggie i great my favorite for years!
Recommended dishes: Bagel Sandwich
This location has either miscut my bagels, gotten my order wrong, or taken a long time to complete a order while I was the only individual in the store for several instances. Not a bad place but not the top cut of Bruegger's I'm used to in other locations.
Atmosphere: 3
Food: 4
Service: 2
This isn’t really a review. It’s more of a heads up to management or corporate. The bagels here are chronically undercooked and pale in color. The potato chips I had alongside my sandwich were literally three shades darker than the bagel itself. A properly cooked bagel should be a nice golden brown color not light tan. Over the two years living in Greensboro I’ve watched the color of the bagels get lighter and lighter to the point today it felt like the bagel was bordering on raw dough.
My family owned a well loved bagel store in New York City for many years and is still in existence under the new owners, so I would consider myself somewhat of a subject matter expert in this field. I have a feeling that the oven needs to be recalibrated/repaired.
It’s probably time to get a technician out to make sure the oven temperature inside is the same as what’s on the temperature gauge/thermometer. Whenever we noticed a deviation in our bagels, it was almost always the oven, especially if it’s electric. (Heating elements do wear out)
If by some miracle, the oven is actually functioning correctly then it’s just a matter of cook times. This place is always pretty busy and I can imagine the staff getting stressed out and taking the bagels out early just to get product on the shelf. This is a management issue. I would rather people wait for a properly cooked delicious bagel than get them out the door with some half cooked raw dough. Considering this is a corporate company, I doubt the staff is deviating from cooking times. I would imagine those are set in stone in the training materials and standard operating procedures.
An old trick we used to use in New York was to take a brown paper bag and compare the color to the bagels. If the bagels are lighter in color than the bag, they’re undercooked.
Most bagel enthusiasts would probably want them a little darker and even a little bit of a crisp to the outer layer, but if you are in a rush, at bare minimum they should be as dark as a brown paper bag.
Somebody please look into this, no more anemic bagels please.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
What the heck happened to Bruegger's Bagel in Friendly Center, Greensboro???!! This used to be our number 1 favorite place for bagels. We haven't visited for a while because we've moved, so when we visited recently it was on our list of places to go. What an incredible disppointment!! The service went from "Welcome in. We're happy you're here. What can we get for you?" to "What do you want? Give me your money. Get you stuff and get the hell out." I asked for no bacon on my Western. I had almost a whole package of bacon on my bagel. My son asked for no creamcheese, as he's allergic to dairy, but they put it on anyway. When I went back in and told the rude man at the register, he offered no apology, even after the employees making the sandwiches made sure they let him know it was his fault for not putting the exceptions in the POS system as I'd requested. The employee who remade the sandwiches apologized, which I appreciated. And then I heard her announce they were out of bacon. No wonder! They'd put it all on my sandwich! No more tables to sit at inside. The worse experience at any Brueggers hands down. What a shame.
Dietary restrictions: Be sure they actually follow your instructions regarding dietary restrictions. Cause they sure didn't follow ours.
Atmosphere: 1
Food: 2
Service: 2
It's been months since I've been here. I now recall why! This new group of employees love to talk amongst themselves; they do not greet customers like they used to. They've changed up where you place your order, with no signage. Thank you to the sweet cashier with the heart glasses for telling me. (Hence the 1 star )
I ordered one simple item - cinnamon raisin bagel, toasted twice (without burning), with light butter. How could it go wrong?
Still slathered in butter, not to mention the unordered hair!
I'm done! Returning after months has changed to never.
Atmosphere: 1
Food: 1
Service: 3
No indoor dining even though there's room for it. They never put it back after Covid. The counter staff was pleasant but my order was made incorrectly.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bagel Sandwich
Not sure what happened to this place, used to be good. Ordered the avocado bagel for breakfast, bagel wasn’t toasted not even warmed up! I asked for a full egg instead of just egg white and I still got just egg white - the thinnest egg white you ever seen. No seasoning whatsoever. Waste of money.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bagel Sandwich
Battleground was friendly and accommodating
Atmosphere: 4
Food: 4
Service: 4
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