Chick-fil-A
611 Pembroke Rd, Greensboro
(336) 323-0298
Recent Reviews
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Zero stars, they cannot manage their drive thru lanes and the managers have zero care for customers. Go to any other chick-fil-a in Greensboro but not this location.
Atmosphere: 1
Food: 1
Service: 1
Good food.
Good service
Food: 5
Service: 5
I don’t know who is doing the hiring at this chick fil a, but I have been coming here for over 15 years and never had a bad experience until the past year. Everytime I go through the Mobile Order lane, every person that brings out the food has been nothing but rude and has a horrible attitude. Today at 11:15 Thursday December 11th, I went through, and the young girl who is bringing out orders to cars has a “don’t care” attitude. Comes up to my window and says “here ya go” and slings my food at me. I say thank you just to get ignored and she walks off. Completely unprofessional. What happened to the customer service at this location? ITS TERRIBLE.
As usual the best fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
This is my grandson's favorite place to eat. He's six years old and will eat all his food....every time. We'll be back....soon!
Atmosphere: 4
Food: 5
Service: 5
Crystal needs a raise she helped us out so well. Great customer service. :)
Atmosphere: 5
Food: 5
Service: 5
I stopped by Chick-fil-A earlier this week, and the service was excellent from the moment I walked in. The staff greeted me right away, helped me decide what to order, and made sure everything came out hot and fresh. The restaurant was clean, and my order was prepared exactly how I asked. I really appreciate how friendly and patient everyone was during a busy time. I’ll definitely be coming back with my friends
Atmosphere: 5
Food: 5
Service: 5
Get some people in there that understand what customer service is and the management is trash right along with the staff. You guys just don’t get it. 11/14/25.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst drive-through experience ever at a Chick-fil-A. Literally took me 25 minutes for fast food drive-thru only to have the order wrong twice after giving my order to someone else.
Atmosphere: 1
Food: 4
Service: 1
Never have sauces I ask for nothing ever correct and WHY DO I HAVE A HALF SLICE OF LETTUCE ON MY SANDWICH???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A very busy place, but service is very timely.
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely HORRIBLE. I will
Atmosphere: 1
Food: 1
Service: 1
The manager/Owners need to get it together. I've been here multiple times because my son loves their Mac n cheese. And EVERY SINGLE TIME I see issues. And what I mean is that the issue is coming from management not the employees. Corporate needs to come pay a visit for everyone's sake. I've seen herds being treated more respectfully than the poor employees from this location. I will be calling corporate myself and Id be more than happy to send all the videos and pictures Ive taken. As for my son and my service, I'll be going to another location. DISGUSTING!!
Atmosphere: 1
Food: 3
Service: 1
Always good for a quick bite! They really have the efficient drive thru model down pat!
Atmosphere: 4
Food: 5
Service: 5
TOO SLOW, FORCED TO CANCEL
ChickFilA might smile every time they see you, but they have the worst service when it comes to speed & accuracy. We call that slow, and when you gotta be somewhere you should choose elsewhere.
Atmosphere: 3
Food: 3
Service: 1
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