Food arrived 20 minutes after the app said “delivered”. Overall took a hour to get the food. Driver clearly is new and delivered all the other orders first. (I live 5 minutes away). Food was incorrect and cold. Lady on the phone seemed irritated, I’ve already had a long day at work so I refused to react. Never
They are amazing! I just had a recent problem and an associate named Micheal helped me and solved my problem with such friendlieness. You can tell he loves to help people! The manager on staff is always great In helping out others. Amazing people. Thanks you all!❤️
Atmosphere: 4
Food: 4
Service: 5
Anthony Wade
Hi, here. After overhearing the whole conversation my fellow disappointed customer had with the manager, I will not EVER go to this place again nor would I recommend anyone who wants to enjoy some simple pizza to order here. Go to another dominoes or papa johns, avoid this establishment. The lady, vs diffusing the situation and offering solutions, chose to take an argumentative and combative tonality which was very unprofessional and distasteful. They never delivered our pizza and continuously lied about calling us once, then it was twice supposedly; meanwhile looking at bros call log and hit showed MO MISSED CALLS. They had ALL of his info correct on the order tho like phone number, address. Lol the lack of accountability and leadership is apparent. Just a headache like going out my way to actually write a google review. Whole situation is yuck
Atmosphere: 1
Food: 1
Service: 1
Carla Farrington
Delivery was quick. Food was still extremely hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Holly Valli
Contactless means contactless. Do not call me at 9:00pm when I am trying to relax from work. I am halfway tempted to remove my tip. Don’t go on a tirade about how you are required to wait for someone to come out and greet you when it’s a contactless order, I have ordered multiple times and this is not the case.
Service: 1
Steven Williams
These are my people at this Dominoes. I order from them whenever I do, because these guys are always doing it the right way. They even remember me and my preferences like how I like brownies cooked. If your about to grab a pizza you can't go wrong getting it from this location. All the deliveries have been super fast and the drivers are awesome. Thanks guys!!!
The manager, Billy is a very prejudice mean and rude. I came there with my receipt and a picture of a turnover pizza, and simply because it was a few days ago he refused to hear me. I will call the corporate
Atmosphere: 1
Food: 1
Service: 1
Michael Muggli
They always do me right here! Chicken, jalapeños, banana peppers, extra sauce ftw
Ashley Williams
Last week I left from getting pizza here and it was horrible at the hut competition.... I'm here today for a real hand-made pan!
Hailee
I ordered a pizza for delivery and they put no pizza sauce on my pizza…how do you even forget that??
For the love of god hire some more drivers, there is no reason on earth you should have ONE driver on a Saturday night. My order took 2 1/2 hours. By the time he came to my door it was almost 2 AM and the food was literally cold, and of course you can’t do anything about it because they have already drafted the money out of your bank account. I placed my order at 11:30 and the store closes at 1. This location always has issues with delivery. Every. Single. Time. When I called the manager to ask an eta he hung up on me. Its no wonder nobody wants to work there. Never again will I order from this place. What a joke. If you guys cant handle deliveries then just close the damn store. Someone get a district manager up in there.
Theresa Lawrence
First order was wrong. Called back and spoke to the Mgr about it and reordered & was told for the trouble they'd include a free 2 liter of soda. The 2 reg pizza's were fine, but my gluten free pizza was literally cooked to a crisp alot of it not edible and we didn't get the soda. I didn't call back because I was too upset and by the time we got our order it was late and just didn't want to deal with it anymore.
Atenoya Morris
Fast and quick service! Placed an order online and it was here very quickly! Food met expectations and I am very pleased with the delivery time!
phillip stone
Pizza wasn't very good don't know who made it but west market street is Way better hands down the general manager was great and helpful though at the gate city location
LaToya Davis
Customer service is the worst!! I placed a order on line for one cheese pizza and on pepperoni pizza. They delivered 2 pepperoni pizza. I called the location an spoke with a women let her know that my order was wrong. She stated they were busy and she could get me a cheese pizza but I would take a hour. I had to go to the back of all the delivery she had. UGHHH NO. I explain that will not work, I am feeding children. She said things like this happened everyday. She would not refund me any of my money for the missing pizza. I asked to speak to a manager and she replied she is the manager. This is unacceptable and I will not recommend this place to my enemy.
Food arrived 20 minutes after the app said “delivered”. Overall took a hour to get the food. Driver clearly is new and delivered all the other orders first. (I live 5 minutes away). Food was incorrect and cold. Lady on the phone seemed irritated, I’ve already had a long day at work so I refused to react. Never
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Chicken Wings
They are amazing! I just had a recent problem and an associate named Micheal helped me and solved my problem with such friendlieness. You can tell he loves to help people! The manager on staff is always great In helping out others. Amazing people. Thanks you all!❤️
Atmosphere: 4
Food: 4
Service: 5
Hi, here. After overhearing the whole conversation my fellow disappointed customer had with the manager, I will not EVER go to this place again nor would I recommend anyone who wants to enjoy some simple pizza to order here. Go to another dominoes or papa johns, avoid this establishment. The lady, vs diffusing the situation and offering solutions, chose to take an argumentative and combative tonality which was very unprofessional and distasteful. They never delivered our pizza and continuously lied about calling us once, then it was twice supposedly; meanwhile looking at bros call log and hit showed MO MISSED CALLS. They had ALL of his info correct on the order tho like phone number, address. Lol the lack of accountability and leadership is apparent. Just a headache like going out my way to actually write a google review. Whole situation is yuck
Atmosphere: 1
Food: 1
Service: 1
Delivery was quick. Food was still extremely hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Contactless means contactless. Do not call me at 9:00pm when I am trying to relax from work. I am halfway tempted to remove my tip. Don’t go on a tirade about how you are required to wait for someone to come out and greet you when it’s a contactless order, I have ordered multiple times and this is not the case.
Service: 1
These are my people at this Dominoes. I order from them whenever I do, because these guys are always doing it the right way. They even remember me and my preferences like how I like brownies cooked. If your about to grab a pizza you can't go wrong getting it from this location. All the deliveries have been super fast and the drivers are awesome. Thanks guys!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots, Lava Cake
The manager, Billy is a very prejudice mean and rude. I came there with my receipt and a picture of a turnover pizza, and simply because it was a few days ago he refused to hear me. I will call the corporate
Atmosphere: 1
Food: 1
Service: 1
They always do me right here! Chicken, jalapeños, banana peppers, extra sauce ftw
Last week I left from getting pizza here and it was horrible at the hut competition.... I'm here today for a real hand-made pan!
I ordered a pizza for delivery and they put no pizza sauce on my pizza…how do you even forget that??
Restaurantji Recommends
For the love of god hire some more drivers, there is no reason on earth you should have ONE driver on a Saturday night. My order took 2 1/2 hours. By the time he came to my door it was almost 2 AM and the food was literally cold, and of course you can’t do anything about it because they have already drafted the money out of your bank account. I placed my order at 11:30 and the store closes at 1. This location always has issues with delivery. Every. Single. Time. When I called the manager to ask an eta he hung up on me. Its no wonder nobody wants to work there. Never again will I order from this place. What a joke. If you guys cant handle deliveries then just close the damn store. Someone get a district manager up in there.
First order was wrong. Called back and spoke to the Mgr about it and reordered & was told for the trouble they'd include a free 2 liter of soda. The 2 reg pizza's were fine, but my gluten free pizza was literally cooked to a crisp alot of it not edible and we didn't get the soda. I didn't call back because I was too upset and by the time we got our order it was late and just didn't want to deal with it anymore.
Fast and quick service! Placed an order online and it was here very quickly! Food met expectations and I am very pleased with the delivery time!
Pizza wasn't very good don't know who made it but west market street is Way better hands down the general manager was great and helpful though at the gate city location
Customer service is the worst!! I placed a order on line for one cheese pizza and on pepperoni pizza. They delivered 2 pepperoni pizza. I called the location an spoke with a women let her know that my order was wrong. She stated they were busy and she could get me a cheese pizza but I would take a hour. I had to go to the back of all the delivery she had. UGHHH NO. I explain that will not work, I am feeding children. She said things like this happened everyday. She would not refund me any of my money for the missing pizza. I asked to speak to a manager and she replied she is the manager. This is unacceptable and I will not recommend this place to my enemy.