I took grandsons this morning for the 1st and last time. No napkins because they weren’t delivered. Apparently they can’t go out a buy any. Grandson spilt his apple juice right in front of counter and I let them know immediately as there were no napkins to clean it up. Never cleaned it up the 30 mins we were there. We won’t even talk about the horrible service and employees.
Santos Interiano
Just terrible. Kiosk wasn’t working so I waited in line and was ignored by several associates so I just walked away.
Kay Munk
The old white woman with blonde hair is just nasty to customers yelling at them to get out when all they do is walk in and pick up a drink and leave. Even tho they mess up orders and over charge people.
Polly Pocket
This place is revolting.
Shosanna Wallace
DUMPSTER FIRE. ROACHES SEEN THROUGHOUT STORE. FOOD WAS GARBAGE. SERVICE WAS AWFUL. AVOID THIS LOCATION AT ALL COSTS.
Destini Williams
I love this Dunkin’ Donuts due to its cleanness and service (most days) but the past few days I came the service wasn’t really welcoming and I ordered on doordash 3 drinks that all were messed up, I got actual sugar instead of cane and the request that are on the tickets were not fulfilled. I’m disappointed since I used to work at dunkin and to receive such service is disheartening.
Sonjaneke Carter
I usually don’t have the best experiences with customer service at this Dunkin’, but today was completely different thanks to Brittany! She was kind, attentive, and made sure everything was perfect with my order. Her positive attitude really stood out and she added the icing on my morning. Give that lady some recognition—she’s doing it right! PERIODT !!!!! SHE DESERVES A RAISE ! I couldn’t help but to give her , her flowers and make sure you all recognize her , her hard work , and organic energy!
Danita Bryant
First time visiting. Very clean place. Cashier wasn’t very welcoming or helpful. Manager seemed pleasant. What occurred during the visit? -After being in for a moment, while scanning the products I asked if something was burning as it was a very strong smell. Manager answered maybe just the smell of the toaster bagels. She didn’t seem bothered by the questioned. -Looking up at the menu, asked cashier what came on the sourdough breakfast sandwich. -Looked at cashier, that was looking every way but at the customer, asked if he was having a good morning. He responded, “yes, great morning actually,” and then turned around and walked off. Left me and my daughter standing there waiting, unassisted. Will not be returning.
Ki Hayes
I visit this Dunkin’ regularly for my daily coffee, whether in the morning or sometimes the afternoon, and I’ve never had any issues with my order or the customer service. Brittany always greets me at the drive-thru with a warm smile—she’s incredibly friendly and genuinely kind. Her customer service is outstanding, and it’s clear that her positive attitude is sincere, not just for show. Thank you to the whole team for consistently providing fresh coffee, delicious pastries, and great service!
got there before 8pm sat there and they waited until 8pm to come on and say they’re closed. unprofessional
Atmosphere: 1
Service: 1
Am Medina Marroquín
I’ve been to all the Dunkin’s in Greensboro and HighPoint and this one is the best. I get the same drink every time a large iced oat milk latte. They get my order right 99% of the time unlike others and the oat milk on the Holden location tastes weird. I appreciate that they just get your drink and no small talk since I don’t feel like having a convo or faking a smile. They do their job 👏👏
Atmosphere: 4
Food: 4
Service: 4
Rick Wells
Food was bad and the workers seemed lost about the simplest inquiries
Atmosphere: 1
Food: 1
Service: 1
Steven Waynick
Will not answer the phone at this location,how in the hell can you do business if you won't answer the phone!!!!!
Georgina Tyburski
What's to say! Who doesn't love dunkin' everything ❤️
I took grandsons this morning for the 1st and last time. No napkins because they weren’t delivered. Apparently they can’t go out a buy any. Grandson spilt his apple juice right in front of counter and I let them know immediately as there were no napkins to clean it up. Never cleaned it up the 30 mins we were there. We won’t even talk about the horrible service and employees.
Just terrible. Kiosk wasn’t working so I waited in line and was ignored by several associates so I just walked away.
The old white woman with blonde hair is just nasty to customers yelling at them to get out when all they do is walk in and pick up a drink and leave. Even tho they mess up orders and over charge people.
This place is revolting.
DUMPSTER FIRE. ROACHES SEEN THROUGHOUT STORE. FOOD WAS GARBAGE. SERVICE WAS AWFUL. AVOID THIS LOCATION AT ALL COSTS.
I love this Dunkin’ Donuts due to its cleanness and service (most days) but the past few days I came the service wasn’t really welcoming and I ordered on doordash 3 drinks that all were messed up, I got actual sugar instead of cane and the request that are on the tickets were not fulfilled. I’m disappointed since I used to work at dunkin and to receive such service is disheartening.
I usually don’t have the best experiences with customer service at this Dunkin’, but today was completely different thanks to Brittany! She was kind, attentive, and made sure everything was perfect with my order. Her positive attitude really stood out and she added the icing on my morning. Give that lady some recognition—she’s doing it right! PERIODT !!!!! SHE DESERVES A RAISE ! I couldn’t help but to give her , her flowers and make sure you all recognize her , her hard work , and organic energy!
First time visiting. Very clean place. Cashier wasn’t very welcoming or helpful. Manager seemed pleasant.
What occurred during the visit?
-After being in for a moment, while scanning the products I asked if something was burning as it was a very strong smell.
Manager answered maybe just the smell of the toaster bagels. She didn’t seem bothered by the questioned.
-Looking up at the menu, asked cashier what came on the sourdough breakfast sandwich.
-Looked at cashier, that was looking every way but at the customer, asked if he was having a good morning.
He responded, “yes, great morning actually,” and then turned around and walked off.
Left me and my daughter standing there waiting, unassisted.
Will not be returning.
I visit this Dunkin’ regularly for my daily coffee, whether in the morning or sometimes the afternoon, and I’ve never had any issues with my order or the customer service. Brittany always greets me at the drive-thru with a warm smile—she’s incredibly friendly and genuinely kind. Her customer service is outstanding, and it’s clear that her positive attitude is sincere, not just for show. Thank you to the whole team for consistently providing fresh coffee, delicious pastries, and great service!
Best iced coffee, consistent flavor.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
got there before 8pm sat there and they waited until 8pm to come on and say they’re closed. unprofessional
Atmosphere: 1
Service: 1
I’ve been to all the Dunkin’s in Greensboro and HighPoint and this one is the best. I get the same drink every time a large iced oat milk latte. They get my order right 99% of the time unlike others and the oat milk on the Holden location tastes weird. I appreciate that they just get your drink and no small talk since I don’t feel like having a convo or faking a smile. They do their job 👏👏
Atmosphere: 4
Food: 4
Service: 4
Food was bad and the workers seemed lost about the simplest inquiries
Atmosphere: 1
Food: 1
Service: 1
Will not answer the phone at this location,how in the hell can you do business if you won't answer the phone!!!!!
What's to say! Who doesn't love dunkin' everything ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Iced Macchiato
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