Ordered food to go and was given the wrong order when I came to pick it up. I live 20 minutes away and was called as I was pulling into my driveway to be told I was given the wrong order. I asked to just be refunded as it was not worth being on the road another 40 minutes for some wings. I was told they’d only give me my money back if I brought the wrong order back. Mind you, I ordered wings, and was given a burger and a bacon breakfast. I don’t eat pork or red meat so it was just going to get thrown out, which is exactly what they are going to do with the food. I just feel like they could have been more accommodating given that it was the their mistake to begin with.
Rick Acosta
Traditional diner fare. Came here on a local recommendation. Turns out there's more than one Jake's Diner. This one does not have a pool table. There is good variety on the menu and the prices were very fair! The Hot Chips are very good! It's a must-have when eating here. You an eat them plain or dipped in Jake's homemade ranch. The tea was a little sweeter than my preference, but it had a good flavor. It wasn't weak. I had the crispy chicken wrap. It was very good. My coworker had a burger that he liked. I'd come back.
Tristan Armwood
Macy is awesome, and cute
Paul Good
Food and service subpar. I had a BBQ chicken sandwich and it was dry and way over cooked. My wife had a hamburger, same concern. Never checked on after food delivered until everyone finished. Gratuity auto added with a party of 4 adults and 1 child. Pay attention to your ticket as this was never disclosed until time to pay. Will not return
Anita Russell
Excellent service Great meal Reasonable prices Prompt service Must visit again
Bobby Hill
Excellent food and service!
Diana Murphy
Mushrooms barely cooked and cheese just set on the burger, not melted, we were ignored a good portion of the time. My companions didn't enjoy their meal either.
Mike St Denis
Great service at the bar, the food was perfectly prepared and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Mike
Always good food.
Atmosphere: 4
Food: 4
Service: 4
Timothy Spencer
Great place to eat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Link Breakfast, Diner, French Fries
Anna in drive thru on this Sunday (10/20/24) around 6p.m. is the BEST...A Beautiful face with a personality is a keeper and reason to keep going back. But the chopped steak is tough and dry....I had it once before the same way and thought I would give it a second try. They fell again!!!
Atmosphere: 3
Food: 2
Service: 5
Sharon Jordan
Good blue-plate dinners for 3 traveling on I40. Quick, friendly service and at great value! So good to have grilled pork chops and vegetables instead of another fastfood meal. .
Atmosphere: 4
Food: 5
Service: 5
Kelsey Dombrowski
Food was absolutely delicious, and those biscuits were super soft and fluffy. The speed of the service and attentiveness of servers left a little bit to be desired, but they were friendly and patient. Packed dining room does get very loud and the booths could use some updating. Overall, this was an excellent dining experience and I would still eat here again just to try some of their other fantastic food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage, Gravy
Danielle Roland
My experience at Jake’s diner on drawbridge was great until this past Saturday when a manager (Diamond) the black girl with the rat tail was extremely unprofessional and very rude to me In front of customers I’m guessing she had a run in with a certain customer that also said she was very unprofessional and rude, it was my 4th day of training and I feel I was set up for failure Diamond is the manager at this location but she didn’t train me at all when I came in that morning I was shadowing her and then she told me I needed to take out orders and pull food I’ve never been trained for this position she told me I had to write orders down which was fine but it was her attitude that got me like I said very unprofessional! I got a text yesterday morning basically saying I was fired with no reason at all Diamond did make a comment saying she had someone she was about to hire so I just feel I wasn’t given a fair chance at all working at Jake’s. I’ve tried contacting the owner and I have multiple texts of her saying she was going to call me later yesterday then she said she was going to call me earlier this morning I’ve heard nothing and no one has tried hearing my side at all. I just wrote a review but it was deleted. I’ll never respect this place or the people I was done wrong and at this point of having no explanation and not even a fix to this situation or helping at all I’ll never recommend anyone to come to this restaurant the servers except for a select few are very messy they talk about the customers and inappropriate things kinda loud. I’ve tried getting some kind of explanation but I get nothing I was treated unfair and was disrespected and cursed at! Thanks and have a blessed day hopefully this review won’t get deleted like my last
Atmosphere: 1
Food: 2
Service: 1
laron jones
Best food in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Grits, Home Fries
Ordered food to go and was given the wrong order when I came to pick it up. I live 20 minutes away and was called as I was pulling into my driveway to be told I was given the wrong order. I asked to just be refunded as it was not worth being on the road another 40 minutes for some wings. I was told they’d only give me my money back if I brought the wrong order back. Mind you, I ordered wings, and was given a burger and a bacon breakfast. I don’t eat pork or red meat so it was just going to get thrown out, which is exactly what they are going to do with the food. I just feel like they could have been more accommodating given that it was the their mistake to begin with.
Traditional diner fare. Came here on a local recommendation. Turns out there's more than one Jake's Diner. This one does not have a pool table.
There is good variety on the menu and the prices were very fair!
The Hot Chips are very good! It's a must-have when eating here. You an eat them plain or dipped in Jake's homemade ranch.
The tea was a little sweeter than my preference, but it had a good flavor. It wasn't weak.
I had the crispy chicken wrap. It was very good. My coworker had a burger that he liked. I'd come back.
Macy is awesome, and cute
Food and service subpar. I had a BBQ chicken sandwich and it was dry and way over cooked. My wife had a hamburger, same concern. Never checked on after food delivered until everyone finished. Gratuity auto added with a party of 4 adults and 1 child. Pay attention to your ticket as this was never disclosed until time to pay. Will not return
Excellent service
Great meal
Reasonable prices
Prompt service
Must visit again
Excellent food and service!
Mushrooms barely cooked and cheese just set on the burger, not melted, we were ignored a good portion of the time. My companions didn't enjoy their meal either.
Great service at the bar, the food was perfectly prepared and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Always good food.
Atmosphere: 4
Food: 4
Service: 4
Great place to eat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Country Link Breakfast, Diner, French Fries
Restaurantji Recommends
Anna in drive thru on this Sunday (10/20/24) around 6p.m. is the BEST...A Beautiful face with a personality is a keeper and reason to keep going back. But the chopped steak is tough and dry....I had it once before the same way and thought I would give it a second try. They fell again!!!
Atmosphere: 3
Food: 2
Service: 5
Good blue-plate dinners for 3 traveling on I40. Quick, friendly service and at great value! So good to have grilled pork chops and vegetables instead of another fastfood meal. .
Atmosphere: 4
Food: 5
Service: 5
Food was absolutely delicious, and those biscuits were super soft and fluffy. The speed of the service and attentiveness of servers left a little bit to be desired, but they were friendly and patient. Packed dining room does get very loud and the booths could use some updating. Overall, this was an excellent dining experience and I would still eat here again just to try some of their other fantastic food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage, Gravy
My experience at Jake’s diner on drawbridge was great until this past Saturday when a manager (Diamond) the black girl with the rat tail was extremely unprofessional and very rude to me In front of customers I’m guessing she had a run in with a certain customer that also said she was very unprofessional and rude, it was my 4th day of training and I feel I was set up for failure Diamond is the manager at this location but she didn’t train me at all when I came in that morning I was shadowing her and then she told me I needed to take out orders and pull food I’ve never been trained for this position she told me I had to write orders down which was fine but it was her attitude that got me like I said very unprofessional! I got a text yesterday morning basically saying I was fired with no reason at all Diamond did make a comment saying she had someone she was about to hire so I just feel I wasn’t given a fair chance at all working at Jake’s. I’ve tried contacting the owner and I have multiple texts of her saying she was going to call me later yesterday then she said she was going to call me earlier this morning I’ve heard nothing and no one has tried hearing my side at all. I just wrote a review but it was deleted. I’ll never respect this place or the people I was done wrong and at this point of having no explanation and not even a fix to this situation or helping at all I’ll never recommend anyone to come to this restaurant the servers except for a select few are very messy they talk about the customers and inappropriate things kinda loud. I’ve tried getting some kind of explanation but I get nothing I was treated unfair and was disrespected and cursed at! Thanks and have a blessed day hopefully this review won’t get deleted like my last
Atmosphere: 1
Food: 2
Service: 1
Best food in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Grits, Home Fries
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