Jersey Mike's Subs

Was turned away rudely because I came in at 8:27pm. She said she closes her grill at 8:30pm which means no hot food after 8:30

Atmosphere: 1

Food: 1

Service: 1

Waited almost 20 minutes for a sub to be put on the wrong bread. This is completely unacceptable and no apology for the long inconvenience of waiting. This was definitely a disappointment and will never ever return here again!

Atmosphere: 2

Food: 2

Service: 3

On February 20 they closed the store at 4:00 pm claiming adverse weather. There was no adverse weather in the vicinity ... whatsoever. All other businesses in the Mall were open as usual. And J. Mikes needlessly, senselessly, inconvenienced many customers who drove to their site.

Service: 1

The Italian is one of the best that I can find outside of the Jersey/Philly area.

Atmosphere: 5

Food: 5

Service: 5

Best believe me, the food/subs here are on point. Customer Service is excellent as well. I come here often and the workers are nice/courteous/friendly. Restaurant in and out is always clean..

Kid-friendliness: Outdoor seating

Wheelchair accessibility: Available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Ham and Provolone

Super fine

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Buffalo Chicken Cheese Steak

We have been going to this Jersey Mike's location since they opened. Our sandwiches have been fine, as ordered till last week and today. Last time the Big Kahuna had 1/2 the meat on it and was thrown together. Tonight, my son ordered a Big Kahuna, light on the mayo. There was so much mayo on there you could hardly see the tomatoes and meat. It was like it was stopped on everything and the meat was sparse again. He is taking it back. I give a place 2 or 3 chances if I get an iffy meal. But, something has happened at thus location and I'm not willing to keep having to take food back and wait for my dinner. These 2 sandwiches were worse than iffy. As a woman, I hate to say this but both of those sandwiches were made by a woman. They were awful and if you are cutting back on the meat, I am done coming here.

2nd time in 2 months they’ve given me the wrong sandwich from my online order. Returned it the last time. Waited 10 minutes while staff took new walk in orders before fulfilling my order placed 45 minutes earlier. And still no action taken to fulfill my order. Requested a refund. First staff unable to complete. 2nd staff member refunded. This location NEEDS QUALITY TRAINING. I know hiring and retention of good staff is a challenge, yet neighboring Chipolte, Chik fil a, Starbucks are all succeeding as are other JM locations. Took my business to Elizabeth’s Pizza on Groometown. Got same sandwich and saved $1.50 including free bag of chips.

Atmosphere: 3

Food: 3

Service: 1

I have never had any issues with this store. Everyone working there always has a good attitude and will joke around with me. One of my better experiences with fast food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Portabella Cheese Steak

The service at this Jersey Mike's is so bad. They have the worst process in making people's food. I've been here twice, and both times waited over 30 minutes to get 2 sandwiches with no one in line. The employees have a very apathetic attitude and they had a full staff. I won't be back.

Atmosphere: 1

Food: 4

Service: 1

2nd time in 2 months they’ve given me the wrong sandwich from my online order. Returned it the last time. Waited 10 minutes while staff took new walk in orders before fulfilling my order placed 45 minutes earlier. And still no action taken to fulfill my order. Requested a refund. First staff unable to complete. 2nd staff member refunded. This location NEEDS QUALITY TRAINING. I know hiring and retention of good staff is a challenge, yet neighboring Chipolte, Chik fil a, Starbucks are all succeeding as are other JM locations. Took my business to Elizabeth’s Pizza on Groometown. Got same sandwich and saved $1.50 including free bag of chips.

Atmosphere: 3

Food: 3

Service: 1

Great food the subs are delicious love it!!!!

Vegetarian options: All vegetarian subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak

Great experience. Quick service and friendly staff

#9 club and #13 italian

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

Best and freshest sub

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone, Tuna Fish

Every time I go there is always black mold specks in my drink. I get sprite every time and of course right before I take a sip I see disgusting black specs. Last time this happened about a month ago and they apologized and immediately had someone come shut the machine down and clean it and offered me a bottled drink instead. Today after I showed them the cup they just took it back and didn’t do a thing! No apology and no one at all appeared to be coming out of the kitchen to clean the machine and tell others not to drink out of the machine.

Bottom line, this is unacceptable and disgusting. Who wants to have black mold in their drink? It’s a shame because the food is really good.

Atmosphere: 2

Food: 5

Service: 1