The store employee was great. Professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Diamond Tate
First time visiting horrible customer service and pizza bowl wasn't warm.
Atmosphere: 1
Food: 1
Service: 1
Jacob Garrett
They were close to closing and the guy was super curtious and pleasant. Told me he was closing but would make me a pizza since he noticed I was a new customer. The fact he noticed I was a new customer and went beyond to make feel appreciated as a new customer.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Duane Bower
Ordered here a few times. Always forget a sauce ranch I paid extra for or other. Didn't really care still got my food.. but tonight they forgot to cut the pizza and I have to figure out how to cut it up in my hotel room.. I called got a young kid I get it.. food service is simple did it for years. Before you hand anyone the food make sure it's all there and prepared properly..
Food: 3
Service: 1
Ernest Morrison
Best pizza I ever bought in that kind. Dom. Papa js ect.
Food: 5
Service: 5
David Toombs
I love Marco’s! So my excitement when this one came into the neighborhood was off the charts.However, after one bad experience then another bad experience, and then still a THIRD bad experience, I contacted corporate. They sent me gift certificates for free pizzas. I decided to use them, but really wish that I hadn’t.So as to be clear, this is the Spring Garden location.I called to place my order, as I didn’t trust online ordering as this is one of the things they continually and unapologetically messed up on. The person that I spoke with said, “Talk to me when you get here and I’ll take care of it.” When I got to the store handed my gift certificates for the pizza, the staff said, “We don’t accept these.”This place is unbelievable. I’ve worked in pizza places. I’ve worked in food service. I am never nasty to people working. I know how it gets. This staff, though, was the most unapologetic, unaccommodating, and rude staff I have ever experienced. I will not be returning, and I would suggest that if you are still reading this, you don’t either. They might mess up your order, then when you get home and realize that your order is messed up and call them to tell them that your order is messed up, they’ll say, “What was your receipt number? OK I see it. We will make you another one. Just bring that one back. It will be ready in 30 minutes.” Then, when you do get there, 30 minutes later, and your pizza, still not ready, you’ll ask why. Their response, “That’s the way it works.”I really hope the owner of this franchise sees my review, because you need to do some serious housekeeping.
Atmosphere: 1
Food: 3
Service: 1
dino gualandri
The young man working the counter helped us quickly, and even though he originally got my order wrong it was easily fixed and the pizza was
Atmosphere: 4
Food: 4
Service: 4
Kayla Perez
If I could give a zero I would!!! I saw cockroaches
Abriana Pastrana
This particular Marcos played a clever, yet cruel, trick upon my last visit. I ordered 5 pizzas, which I get, is a lot. However, that is their job to makes pizzas and literally what they are paid for. When I picked them up, they took my card at the door and charged me for 6 pizzas. When I received my receipt and 6 pizzas I was disappointed but assumed my party would be able to eat them all and shrugged off this inconvenience. They stuck an empty pizza box in the middle of my 5 pizzas. Pretty clever!For the person who played the trick - I genuinely hope that you find something in your life that lights you up! Life is too short to be so miserable that you consciously choose to cause harm (no matter how seemingly inconsequential) to another. I hope you find joy and stop wasting your life away at a job that obviously causes you so much distress ?
M J
Great place. Always made correctly with plenty of toppings and hot. Good job. Staff has always been nice and personable.
I love their pepperoni ,they have some of the best pepperoni. Pizza is just like every other joint. Mainly Domino's Papa John's. Good bye. clean facilities.
Atmosphere: 4
Food: 4
Service: 5
Brittney Ricker
Ordered online, never arrived, never got a call before they closed to say they couldn’t deliver the order. Ordered an hour before close
Larry Redmond
This was the first time I've tried Marco's pizza ? and I loved it and I recommend it to anyone to give it a try ?
The store employee was great. Professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
First time visiting horrible customer service and pizza bowl wasn't warm.
Atmosphere: 1
Food: 1
Service: 1
They were close to closing and the guy was super curtious and pleasant. Told me he was closing but would make me a pizza since he noticed I was a new customer. The fact he noticed I was a new customer and went beyond to make feel appreciated as a new customer.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered here a few times. Always forget a sauce ranch I paid extra for or other. Didn't really care still got my food.. but tonight they forgot to cut the pizza and I have to figure out how to cut it up in my hotel room.. I called got a young kid I get it.. food service is simple did it for years. Before you hand anyone the food make sure it's all there and prepared properly..
Food: 3
Service: 1
Best pizza I ever bought in that kind. Dom. Papa js ect.
Food: 5
Service: 5
I love Marco’s! So my excitement when this one came into the neighborhood was off the charts.However, after one bad experience then another bad experience, and then still a THIRD bad experience, I contacted corporate. They sent me gift certificates for free pizzas. I decided to use them, but really wish that I hadn’t.So as to be clear, this is the Spring Garden location.I called to place my order, as I didn’t trust online ordering as this is one of the things they continually and unapologetically messed up on. The person that I spoke with said, “Talk to me when you get here and I’ll take care of it.” When I got to the store handed my gift certificates for the pizza, the staff said, “We don’t accept these.”This place is unbelievable. I’ve worked in pizza places. I’ve worked in food service. I am never nasty to people working. I know how it gets. This staff, though, was the most unapologetic, unaccommodating, and rude staff I have ever experienced. I will not be returning, and I would suggest that if you are still reading this, you don’t either. They might mess up your order, then when you get home and realize that your order is messed up and call them to tell them that your order is messed up, they’ll say, “What was your receipt number? OK I see it. We will make you another one. Just bring that one back. It will be ready in 30 minutes.” Then, when you do get there, 30 minutes later, and your pizza, still not ready, you’ll ask why. Their response, “That’s the way it works.”I really hope the owner of this franchise sees my review, because you need to do some serious housekeeping.
Atmosphere: 1
Food: 3
Service: 1
The young man working the counter helped us quickly, and even though he originally got my order wrong it was easily fixed and the pizza was
Atmosphere: 4
Food: 4
Service: 4
If I could give a zero I would!!! I saw cockroaches
This particular Marcos played a clever, yet cruel, trick upon my last visit. I ordered 5 pizzas, which I get, is a lot. However, that is their job to makes pizzas and literally what they are paid for. When I picked them up, they took my card at the door and charged me for 6 pizzas. When I received my receipt and 6 pizzas I was disappointed but assumed my party would be able to eat them all and shrugged off this inconvenience. They stuck an empty pizza box in the middle of my 5 pizzas. Pretty clever!For the person who played the trick - I genuinely hope that you find something in your life that lights you up! Life is too short to be so miserable that you consciously choose to cause harm (no matter how seemingly inconsequential) to another. I hope you find joy and stop wasting your life away at a job that obviously causes you so much distress ?
Great place. Always made correctly with plenty of toppings and hot. Good job. Staff has always been nice and personable.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love their pepperoni ,they have some of the best pepperoni. Pizza is just like every other joint. Mainly Domino's Papa John's. Good bye. clean facilities.
Atmosphere: 4
Food: 4
Service: 5
Ordered online, never arrived, never got a call before they closed to say they couldn’t deliver the order. Ordered an hour before close
This was the first time I've tried Marco's pizza ? and I loved it and I recommend it to anyone to give it a try ?
Atmosphere: 5
Food: 5
Service: 5
Great pizza but only take out...
Atmosphere: 2
Food: 5
Service: 5
Price was just right