MasterTea Cafe & Bites

Horrible customer service. I went there today. I was charged for three teas when I asked for two. She had a problem refunding one of the teas. I asked for a receipt to prove I was refunded and she said she respectfully declines to give me a receipt. Then to top it off look at my milk tea. It is not strained correctly and has water on the bottom. I do not recommend this place.

Response to Owner

That option was not offered and sweetener is not that color. People expect items to look like your posted pictures that is false advertising. She respectfully declined to offer me a paper copy when I asked her. She didn't go back and get you.

Order an Oreo boba, received a coconut boba, told the cashier and they acted like it was nothing they could do about it????

Cute atmosphere and delicious tea.

I appreciate that they use real fruit in their smoothies and slushes!

My daughter loves this place

Quick service, the boba tea was delicious, and they actually had boba! Lots of places have been out lately. And the atmosphere was cozy.

Atmosphere: 5

Food: 5

Service: 5

only because they have Oreo milk tea :)

Parking: There's is parking available but it's not always empty

Kid-friendliness: Yes kids friendly

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fruit Teas

Wintermelon. Yum.

Atmosphere: 4

Food: 5

Service: 5

Friendly staff. Really like the Taro milk tea with boba.

Atmosphere: 5

Food: 5

Service: 5

This is my FAVORITE Boba-Tea Spot. The place is spotless and the aesthetic is casual and inviting. It's a great place to read, and/or catch up with friends. I love the dessert drinks, my favorite is The Multi-Layer, and The Halo, Halo. The employees are always very professional, courteous, & answer all my questions. They do a great job! The best in GSO.

Parking: Plenty of parking in the lot right up to the door. Many disabled spaces, for my elderly parents.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Halo Halo, Fruit Teas

Super cute, great boba

I liked the food and drinks, nice service, clean, pleasant atmosphere, nice decoration, good music and fun table games

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Bun Bo Hue

Everything is great except like, why is the floor *always* so sticky...?

Parking: Limited spots, small lot

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Princess Peach, Banh MI Meals, Fruit Teas

Unfortunately I will not be coming back here. I haven’t even left the parking lot and couldn’t wait to write this review. I walked in the lady at the counter looked up at me and went back on her phone. I walked closer to the counter and she ignored me. I smiled and said hello. She looked at me, finished her text then got up to take my order. She still didn’t say hello and I said to her “You don’t say hello when someone speaks” she then proceeds to respond rudely. So I just left. No need to be rude smh

Atmosphere: 1

Service: 1