Papa Johns Pizza

Poor quality control of a cheesestick. When all the cheese is in the middle. Employees need some training.

Took 15 minutes for a 12” pepperoni

Atmosphere: 3

Food: 5

Service: 3

Go somewhere else. Quality is consistent. Terrible staffing practices though. Often understaffed, delivery drivers may mutter under their breath if you don’t tip to their satisfaction.

Atmosphere: 2

Food: 4

Service: 2

we went to pick up a pizza that was already paid for and waited about 15 minutes in the lobby of the store before we were even acknowledged. I understand being short staffed, but as i analyzed the line the man in front of me also had a prepaid order. Our orders were literally sitting under the lamp as we waited those 15 minutes with no interaction. Another issue was while yes I understand the lack of gloves when handling dough but, that doesn’t make it okay to move from the line touch multiple items in the back of the store and return to the line without any kind of hand washing. The pizza we received was also half assed barely any toppings and looked like it was just thrown together. Very disappointed!

Atmosphere: 2

Food: 3

Service: 2

After ordering our pizza, I was already in the neighborhood so I waited in the parking lot of Papa John's for the pizza. 3 minutes before the pizza was supposed to be ready for pick up. I go inside to pick the pizza up. I get a notification that the pizza's ready. Ask the front desk clerk. About the pizza, it's not ready. It's not even in the oven yet. Then when we received the pizza. Not only was it poor quality, but there was a lot of grease at the bottom of the box so much so that it leaked through the box

Atmosphere: 3

Food: 2

Service: 2

Can't cut a pizza to save they life?

elizabeth sorted out a problem with my order, was very helpful, quick, and kind. thank you for making my night easier ❤️

Service: 5

Have ordered at this Papa John’s a few times, pizza is never cut into slices and takes around five minutes just to pick up a pizza already paid for.

Can never go wrong with some papa John’s

Atmosphere: 5

Food: 5

Service: 5

Have ordered at this Papa John’s a few times, pizza is never cut into slices and takes around five minutes just to pick up a pizza already paid for.

I have been ordering pizza from this location since the late 90s. I’ve never really thought much about the service - I guess because it’s always been ok. But I must say that lately the service, in my experience, has been great!! With the downward spiral of food quality and customer service since C-19, I think this old pizza spot deserves a shoutout! ??????

P.S. Papa John himself answered the phone when I called!!?

Horrible service

Atmosphere: 1

Food: 1

Service: 1

I’ve been on hold for a delivery order for over 15 minutes haven’t even spoken to a real life representative yet. This place needs some serious management

Service: 1

Don't listen when they mark it ready in the app, call the store directly.

Atmosphere: 1

Food: 4

Service: 1

The customer service is horrible!!! They ignored me when I asked if my pizza was ready and they were so behind that it was ridiculous. I already waited 30 minutes even though I was told it would be ready in 20 minutes. The kicker is they were fully staffed.

Atmosphere: 1

Food: 5

Service: 1