Penn Station East Coast Subs

3 of us ate at the West Wendover, Greensboro, NC location on Wed, January 28, 2026. The fries were crispy to perfection, The Dagwood and Grilled cheese steak were fresh and flavorful, and portions were perfect. The bread was fresh and also flavorful, not just a holder of the sandwich ingredients.

Atmosphere: 4

Food: 5

Service: 5

Doesn't care about customers whatsoever! Rude employees. Do better!

Atmosphere: 1

Food: 1

Service: 1

You kicked my mom and I out into the cold.

I used to go here growing up in greensboro. I was in town visiting my mom and she asked where I wanted to go. I was feeling a cheesesteak and fries so I went here for nostalgia.

They close at 9. We arrive at 820 and order, sit down ready to enjoy our meal. A woman comes out and says you cannot eat inside the dining room is closed. I asked if we could just eat really fast we would be done well before closing and she didnt answer which I knew meant no. There were no signs and the dining room is open until 9pm on sundays.

The wind chill tonight was 6* we just wanted a quick hot meal before going back into the cold and you couldnt even give us a table to sit at for a few minutes.

Have some decency for humanity. You lost my business.

Atmosphere: 1

Food: 1

Service: 1

This is unacceptable. Bread was all doughy not toasted at all. The fires were undercooked. Tried to give them a chance but last week they delayed the order. Tonight this is what gets delivered to the house

Placed a pick up order Thursday, 10/16, and it was perfect. But what really made the experience was the very tall gentleman that was working the grill/slicer. I didn’t know where the to-go area was, he politely directed me. While waiting for my order to be done, he communicated with me that it would be just a moment. And it was just that, but he had thrown in a cup of fries for my wait. It may seem like a small gesture but it was exceptionally nice and lowkey made my day as I hadn’t eaten and now had something to snack on in the car on the way home. It’s folks like that that care about the product and the customer that ensures I will be back to this location above others.

Atmosphere: 5

Food: 5

Service: 5

If I’m being charged that much for fries they should at least fill up the cup.

Found this sub shop while shopping a few months ago. We have been back several times. Love their food. The bread is super fresh and delicious. The fries are fresh cut and fried to perfection. We are pretty full afterwards but love to get a chocolate chip cookie for later. Sooo good! If you are looking for lunch, dinner or a meal for the team, you can't go wrong at Penn Station. Love it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub, Fresh-Cut Fries

My first experience at a Penn Station restaurant has not been the best. I believe it's probably a great spot to grab a quick lunch on the go. However, my lunch was not at all what I'd hoped for. I ordered the monthly special ( The Club) which may have been good if it had been completely drowned in mustard and mayo. So much so that it poured out of the side of the sandwich into puddles on my tray. I couldn't taste anything else above the condiments. My fries were more like crispy crumbs. The only redeeming quality of the whole experience was the service. All were very kind and willing to help. They greeted and smiled at each customer and provided relatively quick service. Just sad the food wasn't on the same level as the service.

Atmosphere: 3

Food: 2

Service: 5

Our food was amazing! We aren’t from here and this was our first time eating here. We both agreed it was better than jersey mikes. I. Also had a very sweet young woman help check us out (Cailey or Kaylee I think her name was) who went above and beyond making sure I was happy and she made sure I had my extra condiments on the side exactly like I like. It’s just not every day you get such positive energy from customer service. She definitely makes the restaurant very welcoming.

Atmosphere: 5

Food: 5

Service: 5

Rude at order point then another employee slammed cups down so hard they crushed the bottom of one

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sub

First and last time eating here.
Overpriced for what it is.
1 sandwich, chips and a drink is around $18.
The sandiwch was so bland, absolutely zero flavor. They filled it up with lettuce, 3 small slices of tomato and kid you not, maybe 3 slices of turkey. No flavor whatsoever.
Really makes me angry when they hike up these prices and the food is worse than you'd get at fast food place.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Sub

dirty order with lettuce tomato onions came out bread lite meat had to send back for tomato lettuce

The staff were great, the food was pretty good, and store was clean. So why the low rating? I was shocked when a simple order of a Philly cheese steak, medium fries and medium drink came to OVER 20 DOLLARS. The food was good, but not at all close to being worth the very high cost. I'll never come back.

Worst experience ever.

Always great