First time there Friday night 4-12-24 it was delicious will be back
Atmosphere: 5
Food: 5
Service: 5
Markee
the always get your order wrong & it’s hair in the mussels & they barely give you any sauce Also horrible customer service!!
Diamond Canty
We come here all the time! I love my server Chyna ?
Atmosphere: 5
Food: 5
Service: 5
Brad Wad
Monte took care of me and the fam awesome job my dude?
Stacy Smith
I recently dined in with family and Montre was a great waiter he sung happy birthday to my child and made his day I couldn’t ask for better service 10/10
Atmosphere: 5
Food: 5
Service: 5
Angela Lontz
We came here not exactly knowing what to expect. The food was awesome, and our server Chyna was excellent. We will be back, and hopefully really soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Butter, Corn on the Cob, Lobster Tail
Brooke Paulsson
First timer, and myself and family were more than pleased. It’s so hats to find good food with good customer service anywhere, but we found both here! Chyna was very sweet and attentive! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
kee gee
Totally unacceptable I paid $20 for a $6 bowl of dry noodles and I have proof!I'm currently in the hospital and have been for 3 days now with no food. I have sickle cell so my stays are always for days sometimes weeks at a time. I went out on a limb and decided to try door dash after seeing SOME good reviews, and at this point I was desperate to eat. I found my fav. restaurant "RedCrab" and ordered G5. Shrimp Pasta. Being the skeptic that I am, I even called RedCrab personally to verify that my order was entered correctly and they confirmed that it was, which was not true (by a long shot) and they even sounded frustrated that I even called to question them in the first place. (Red Flag #1).Fast forward about 20 min later I get notified that my dasher is pulling up so I call Lamont(the dasher) and my call is forwarded twice then he finally picks up and says "I gave your food to security and I'm leaving out now, but I can wait." Even though I put in the instructions for dropoff, "please wait and message me when you are downstairs so I can send my nurse to meet you and get the food". I also texted him the same exact instruction for dropoff as well and he even responded back "ok I will". (Red Flag #2).So after buzzing my nurse, she meets Lamont or who should have been Lamont, downstairs in ER to grab my food. I get my food and open lid to find just a bowl of dry pasta with NO shrimp in sight. I call RedCrab and tell them my issue and they say there is nothing they can do to rectify the mistake that they made and to take it up with door dash and that they only get paid a small percentage of the lmonnney from orders made through the merchant, which sounds bogus. (Red Flag #3).I was put on hold and then placed with a manager, who also gave me the same rhetoric as if they're reading from a script. They even acknowledge seeing my online order and the total paid by saying "yes we see the mistake on our end, BUT!" By this time im fuming and am just too exhausted to do the fake retail dance where they act as if customer service is their top priority only to follow-up with a big fat "screw you, we have your money already, take that"! (Red Flag #4)So I consult DoorDash and they want to give me $17 worth of door dash credits to use when the service DIDNT EVEN WORK the first time I tried it. This is why I have trust issues especially with online ordering and delivery.(Final Thoughts) Order from here at your own risk!I wont be returning to RedCrab again, which is sad because I eat there every week sometimes twice and my kids love it! I had even established a rapport with the male manager/owner who has locs (Kevin I believe sorry if I'm incorrect). I'm not sure if he still works/manages this location or if he’s managing the pyramid village location full time. Nonetheless, he goes above and beyond for his patrons, please bring him back! ?
Atmosphere: 1
Food: 1
Service: 1
Tim Snow
Tyler Williams was our waiter. He has hustle, professionalism, and charisma to boot. You don’t find people in food service that much anymore! On point. Food was great, drinks were flowing. Very enjoyable experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil
Johnson Billy
I ate here tonight and it’s Probably the better of the two red crabs in Greensboro. Good food , and fast . Tyler was our server and really looked after us. Not just that but all the servers seemed to care. Recommend 10 out of 10 when wanting seafood in Greensboro.
While the food is undoubtedly the protagonist at Red Crab, Harley, our server for the evening, played the role of the unsung hero who elevated our dining experience. From the moment we were seated, Harley was attentive without being intrusive, knowledgeable without being overbearing, and displayed an infectious enthusiasm for the menu that made our choices both exciting and effortless.Harley's recommendations were spot-on, from the perfect beer pairings to the must-try fried pickles. What set Harley apart was her genuine passion for ensuring that every guest felt valued and cared for. Whether it was offering insightful stories behind the dishes, adjusting the meal to accommodate dietary restrictions, or simply sharing a warm smile, Harley's dedication was a testament to the art of hospitality.Final ThoughtsRed Crab is more than just a restaurant; it's a culinary journey that captivates your senses and warms your soul, much of which is credited to the exceptional service provided by Harley. In a world where genuine warmth and impeccable service are becoming rarities, Harley reminds us of their timeless value. Whether you're a seafood aficionado or simply in search of a dining experience that promises to be memorable, Red Crab, with Harley at the helm of your service, is a destination that truly delivers on all fronts.
Atmosphere: 4
Food: 3
Service: 5
Tia Snow
Tyler Williams was an amazing waiter! Greeted us with a smile and engaged with us the entire time. Was attentive to refills and suggested menu items that made for an excellent experience! He is the definition of what customer service should be! Congrats Tyler! Tia
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil
Ashley Brook
My waitress was Emony and she was so cool and nice I would love to have her all the time I
Atmosphere: 5
Food: 5
Service: 5
Kyra Hughes
Montre was a great server!
angel duckert
FEATHER ATTACHED TO WING!My husband and I ordered take out last night and he got the 12 pc wings. He couldn't eat all the wings last night so he put a few of them in the fridge. When he got them out to eat them today he noticed a FEATHER STILL ATCHACHED to the wing. I called the restaurant to tell them and they said they couldn't do anything about it because it was the day after! I explained that we didn't go through the wings last night to inspect them for feathers but all that seemed to matter was it wasn't noticed last night. So they got away with this like it was nothing and clearly they did not care. We will not be coming back.
First time there Friday night 4-12-24 it was delicious will be back
Atmosphere: 5
Food: 5
Service: 5
the always get your order wrong & it’s hair in the mussels & they barely give you any sauce Also horrible customer service!!
We come here all the time! I love my server Chyna ?
Atmosphere: 5
Food: 5
Service: 5
Monte took care of me and the fam awesome job my dude?
I recently dined in with family and Montre was a great waiter he sung happy birthday to my child and made his day I couldn’t ask for better service 10/10
Atmosphere: 5
Food: 5
Service: 5
We came here not exactly knowing what to expect. The food was awesome, and our server Chyna was excellent. We will be back, and hopefully really soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Butter, Corn on the Cob, Lobster Tail
First timer, and myself and family were more than pleased. It’s so hats to find good food with good customer service anywhere, but we found both here! Chyna was very sweet and attentive! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Totally unacceptable I paid $20 for a $6 bowl of dry noodles and I have proof!I'm currently in the hospital and have been for 3 days now with no food. I have sickle cell so my stays are always for days sometimes weeks at a time. I went out on a limb and decided to try door dash after seeing SOME good reviews, and at this point I was desperate to eat. I found my fav. restaurant "RedCrab" and ordered G5. Shrimp Pasta. Being the skeptic that I am, I even called RedCrab personally to verify that my order was entered correctly and they confirmed that it was, which was not true (by a long shot) and they even sounded frustrated that I even called to question them in the first place. (Red Flag #1).Fast forward about 20 min later I get notified that my dasher is pulling up so I call Lamont(the dasher) and my call is forwarded twice then he finally picks up and says "I gave your food to security and I'm leaving out now, but I can wait." Even though I put in the instructions for dropoff, "please wait and message me when you are downstairs so I can send my nurse to meet you and get the food". I also texted him the same exact instruction for dropoff as well and he even responded back "ok I will". (Red Flag #2).So after buzzing my nurse, she meets Lamont or who should have been Lamont, downstairs in ER to grab my food. I get my food and open lid to find just a bowl of dry pasta with NO shrimp in sight. I call RedCrab and tell them my issue and they say there is nothing they can do to rectify the mistake that they made and to take it up with door dash and that they only get paid a small percentage of the lmonnney from orders made through the merchant, which sounds bogus. (Red Flag #3).I was put on hold and then placed with a manager, who also gave me the same rhetoric as if they're reading from a script. They even acknowledge seeing my online order and the total paid by saying "yes we see the mistake on our end, BUT!" By this time im fuming and am just too exhausted to do the fake retail dance where they act as if customer service is their top priority only to follow-up with a big fat "screw you, we have your money already, take that"! (Red Flag #4)So I consult DoorDash and they want to give me $17 worth of door dash credits to use when the service DIDNT EVEN WORK the first time I tried it. This is why I have trust issues especially with online ordering and delivery.(Final Thoughts) Order from here at your own risk!I wont be returning to RedCrab again, which is sad because I eat there every week sometimes twice and my kids love it! I had even established a rapport with the male manager/owner who has locs (Kevin I believe sorry if I'm incorrect). I'm not sure if he still works/manages this location or if he’s managing the pyramid village location full time. Nonetheless, he goes above and beyond for his patrons, please bring him back! ?
Atmosphere: 1
Food: 1
Service: 1
Tyler Williams was our waiter. He has hustle, professionalism, and charisma to boot. You don’t find people in food service that much anymore! On point. Food was great, drinks were flowing. Very enjoyable experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil
I ate here tonight and it’s Probably the better of the two red crabs in Greensboro. Good food , and fast . Tyler was our server and really looked after us. Not just that but all the servers seemed to care. Recommend 10 out of 10 when wanting seafood in Greensboro.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil
Restaurantji Recommends
While the food is undoubtedly the protagonist at Red Crab, Harley, our server for the evening, played the role of the unsung hero who elevated our dining experience. From the moment we were seated, Harley was attentive without being intrusive, knowledgeable without being overbearing, and displayed an infectious enthusiasm for the menu that made our choices both exciting and effortless.Harley's recommendations were spot-on, from the perfect beer pairings to the must-try fried pickles. What set Harley apart was her genuine passion for ensuring that every guest felt valued and cared for. Whether it was offering insightful stories behind the dishes, adjusting the meal to accommodate dietary restrictions, or simply sharing a warm smile, Harley's dedication was a testament to the art of hospitality.Final ThoughtsRed Crab is more than just a restaurant; it's a culinary journey that captivates your senses and warms your soul, much of which is credited to the exceptional service provided by Harley. In a world where genuine warmth and impeccable service are becoming rarities, Harley reminds us of their timeless value. Whether you're a seafood aficionado or simply in search of a dining experience that promises to be memorable, Red Crab, with Harley at the helm of your service, is a destination that truly delivers on all fronts.
Atmosphere: 4
Food: 3
Service: 5
Tyler Williams was an amazing waiter! Greeted us with a smile and engaged with us the entire time. Was attentive to refills and suggested menu items that made for an excellent experience! He is the definition of what customer service should be! Congrats Tyler! Tia
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil
My waitress was Emony and she was so cool and nice I would love to have her all the time I
Atmosphere: 5
Food: 5
Service: 5
Montre was a great server!
FEATHER ATTACHED TO WING!My husband and I ordered take out last night and he got the 12 pc wings. He couldn't eat all the wings last night so he put a few of them in the fridge. When he got them out to eat them today he noticed a FEATHER STILL ATCHACHED to the wing. I called the restaurant to tell them and they said they couldn't do anything about it because it was the day after! I explained that we didn't go through the wings last night to inspect them for feathers but all that seemed to matter was it wasn't noticed last night. So they got away with this like it was nothing and clearly they did not care. We will not be coming back.
Atmosphere: 5
Food: 1
Service: 1