My daughter ordered and had this delivered to me for my birthday. The Lobster was over cooked and tough. The Clams were over cooked and the corn as well as the intire meal was over seasoned. Will never frequent this establishment againDietary restrictions: Over seasoned to much salt
Atmosphere: 2
Food: 1
Service: 2
Charnese Valentine
Only giving 3 stars because my crab legs weren’t good they tasted watered down. But my shrimp and sausage was very good.
Atmosphere: 5
Food: 3
Service: 5
Keenah Henderson
Never again!!! I went to this one because it’s near my home. I usually go to Gate City.First issue, the waitress was “blah”.I ordered a crab cake for an appetizer. She brought my “boil” out first. I asked for hot, it was NOT! And when the crab cakes came out They tasted like flour (removed from bill). So now that we’re eating, you think she checked in on us?! Nope! When finished eating it took her 20 minutes to acknowledge us for me to ask for a bill. Then another 7 to get it. The bill was 100 for 2 juicy specials and 2 drinks. And she didn’t give me an itemized bill just a check! Crumbled! Out of the trash…. She was trash so is the service and food!
Atmosphere: 1
Food: 1
Service: 1
Larry Williams
The food was alright, I've had better but it was okay! A little expensive but everything is nowadays! I will go
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New Low Country Boil, Seafood Boil
Jahmir White
Terrible and rude. I called to see if they were accepting reservations and they hung up in my face and didn’t answer the phone after that.
Atmosphere: 1
Food: 1
Service: 1
Sebrina McGill
It was a very peaceful, comfortable, and serene place. The service was great and the place was very cleanParking: ConvenientKid-friendliness: Very efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil, Red Crab, Seafood, Snow Crab Legs
Justin Springs
Food is always hot and fresh ?
Atmosphere: 5
Food: 5
Service: 5
Nola Slappy
Great place and Friendly workers ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Crab, Seafood, Snow Crab Legs
Alexis Jacobs
⚠️ Warning ⛔️ Please beware when coming to this location. My best friend, her son, and I came here for dinner the other night and my experience was very unpleasant to say the least. First our waitress was nice but she rarely checked on us to ask if we needed refills also PLEASE check your seafood boil before eating!! I really wish I did because after I got to the bottom of my bag I took a big bite out of my egg and it had a long piece of hair on it. I let the manager know since my waitress was nowhere to be found and she grabbed me two new boiled eggs even though it was already contaminated instead of either remaking my food or removing it from my bill. That’s not even the last of it. My best friends son ALSO had hair at the bottom of his bag as well but way more than just a strand. I didn’t take a photo of his food but we grabbed the manager again and she took his bag to the back and came back with the checks and said that she spoke with the team lead and they’ve decided to take 20% off my bill but remove his seafood boil completely off. I honestly felt like that was a slap in my face. The fact that only $7.49 was removed from my bill instead of being comped for the whole thing was unfair. My best friend felt the same way so she offered and paid for my meal because she felt like I didn’t deserve the poor customer service that I was given. We left and will NEVER return to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood, Snow Crab Legs
Lucille Viser
My family took me out for my Birthday here. We had a wonderful time. The food was great! The atmosphere was lovely. Our server was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Weekend Special, New Low Country Boil, Lobster Tail, Snow Crab Legs, Sweet Potato Fries
Food was tasty and the place is beautiful inside. Loved
Atmosphere: 5
Food: 5
Service: 5
Lydia Tucker
Our waitress, Tiff, was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: We had the fried shrimp basket with h onion rings and a combo basket of fried tilapia and fried catfish. Both were so good.
DAKID
I forgot to take a picture of my food, but I got a shrimp basket with seasoned fries and a lemonade ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Seafood
StyleAnd G.
The food the service and the atmosphere was A1. I enjoyed my "Thursday special " in a Friday night . I added another half a pound of shrimp and it came out quick, hot and most importantly FULL OF FLAVOR the waitress was great my experience was amazing I will definitely be back
Ebony Little
I went to Red Crab in the Pyramids Village shopping center in Greensboro, NC on Tuesday October 10, 2023 like I normally do and placed my order. I walked up to the door and before I could get in the door I see two workers sitting on the little bench in the waiting area. One guy and one girl. The guy had his hands inside his pants and the lady was on her phone. No one greeted me or anything they were just lounging around like they were at home. At the time I did not know the lady was the manager on duty that evening. I proceed to go into the restaurant and there's another girl at the front counter and before she could get my order the guy who had his hands in his pants jumped up and grabbed my order and attempted to hand it to me. I said: So you're really going to touch my food after you had your hands in your pants, didn't even wash your hands or nothing? I don't want that. He tried to lie and say he had his hands in my pockets when I clearly saw them in his pants, dirty underwear and all. I came back out to the car and called back in to speak to the manager and I can see the girl that was behind the counter take the manager the phone (which was the girl I passed sitting next to the guy on the way in) and she had the AUDACITY to have an attitude with me, as if I had done something wrong. She said in an extremely nonchalant tone: Yeah I was sitting here I heard your conversation, so from there I knew she didn't care. I asked for the corporate number or email she said she wasn't giving it to me. I asked her for her name she said I don't have to give it to you. I walked back in the restaurant and asked her again for her name and she said again I don't have to give you my name and got up and walked off. I don't know if it's these new young people they had in here that night or what, but I am extremely DISGUSTED!!! I've been to this Red Crab endless times (Use to be my favorite location before this incident) and many other locations from here to Danville, VA, spent so much money with this restaurant and I have NEVER had an experience like this EVER!!! I did reach out to the location on Gate City Blvd and the manager on duty there Dwayne was so kind and helpful and provided me with the information needed to contact corporate via email and even took down my name number and email and ensured me it would be passed along to the General Manager the next day. Well, it's been 10 days today and still no one has reached out to me. This is completely unacceptable and very disappointing.
My daughter ordered and had this delivered to me for my birthday. The Lobster was over cooked and tough. The Clams were over cooked and the corn as well as the intire meal was over seasoned. Will never frequent this establishment againDietary restrictions: Over seasoned to much salt
Atmosphere: 2
Food: 1
Service: 2
Only giving 3 stars because my crab legs weren’t good they tasted watered down. But my shrimp and sausage was very good.
Atmosphere: 5
Food: 3
Service: 5
Never again!!! I went to this one because it’s near my home. I usually go to Gate City.First issue, the waitress was “blah”.I ordered a crab cake for an appetizer. She brought my “boil” out first. I asked for hot, it was NOT! And when the crab cakes came out They tasted like flour (removed from bill). So now that we’re eating, you think she checked in on us?! Nope! When finished eating it took her 20 minutes to acknowledge us for me to ask for a bill. Then another 7 to get it. The bill was 100 for 2 juicy specials and 2 drinks. And she didn’t give me an itemized bill just a check! Crumbled! Out of the trash…. She was trash so is the service and food!
Atmosphere: 1
Food: 1
Service: 1
The food was alright, I've had better but it was okay! A little expensive but everything is nowadays! I will go
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New Low Country Boil, Seafood Boil
Terrible and rude. I called to see if they were accepting reservations and they hung up in my face and didn’t answer the phone after that.
Atmosphere: 1
Food: 1
Service: 1
It was a very peaceful, comfortable, and serene place. The service was great and the place was very cleanParking: ConvenientKid-friendliness: Very efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Low Country Boil, Red Crab, Seafood, Snow Crab Legs
Food is always hot and fresh ?
Atmosphere: 5
Food: 5
Service: 5
Great place and Friendly workers ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Crab, Seafood, Snow Crab Legs
⚠️ Warning ⛔️ Please beware when coming to this location. My best friend, her son, and I came here for dinner the other night and my experience was very unpleasant to say the least. First our waitress was nice but she rarely checked on us to ask if we needed refills also PLEASE check your seafood boil before eating!! I really wish I did because after I got to the bottom of my bag I took a big bite out of my egg and it had a long piece of hair on it. I let the manager know since my waitress was nowhere to be found and she grabbed me two new boiled eggs even though it was already contaminated instead of either remaking my food or removing it from my bill. That’s not even the last of it. My best friends son ALSO had hair at the bottom of his bag as well but way more than just a strand. I didn’t take a photo of his food but we grabbed the manager again and she took his bag to the back and came back with the checks and said that she spoke with the team lead and they’ve decided to take 20% off my bill but remove his seafood boil completely off. I honestly felt like that was a slap in my face. The fact that only $7.49 was removed from my bill instead of being comped for the whole thing was unfair. My best friend felt the same way so she offered and paid for my meal because she felt like I didn’t deserve the poor customer service that I was given. We left and will NEVER return to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood, Snow Crab Legs
My family took me out for my Birthday here. We had a wonderful time. The food was great! The atmosphere was lovely. Our server was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Weekend Special, New Low Country Boil, Lobster Tail, Snow Crab Legs, Sweet Potato Fries
Restaurantji Recommends
Food was tasty and the place is beautiful inside. Loved
Atmosphere: 5
Food: 5
Service: 5
Our waitress, Tiff, was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: We had the fried shrimp basket with h onion rings and a combo basket of fried tilapia and fried catfish. Both were so good.
I forgot to take a picture of my food, but I got a shrimp basket with seasoned fries and a lemonade ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Seafood
The food the service and the atmosphere was A1. I enjoyed my "Thursday special " in a Friday night . I added another half a pound of shrimp and it came out quick, hot and most importantly FULL OF FLAVOR the waitress was great my experience was amazing I will definitely be back
I went to Red Crab in the Pyramids Village shopping center in Greensboro, NC on Tuesday October 10, 2023 like I normally do and placed my order. I walked up to the door and before I could get in the door I see two workers sitting on the little bench in the waiting area. One guy and one girl. The guy had his hands inside his pants and the lady was on her phone. No one greeted me or anything they were just lounging around like they were at home. At the time I did not know the lady was the manager on duty that evening. I proceed to go into the restaurant and there's another girl at the front counter and before she could get my order the guy who had his hands in his pants jumped up and grabbed my order and attempted to hand it to me. I said: So you're really going to touch my food after you had your hands in your pants, didn't even wash your hands or nothing? I don't want that. He tried to lie and say he had his hands in my pockets when I clearly saw them in his pants, dirty underwear and all. I came back out to the car and called back in to speak to the manager and I can see the girl that was behind the counter take the manager the phone (which was the girl I passed sitting next to the guy on the way in) and she had the AUDACITY to have an attitude with me, as if I had done something wrong. She said in an extremely nonchalant tone: Yeah I was sitting here I heard your conversation, so from there I knew she didn't care. I asked for the corporate number or email she said she wasn't giving it to me. I asked her for her name she said I don't have to give it to you. I walked back in the restaurant and asked her again for her name and she said again I don't have to give you my name and got up and walked off. I don't know if it's these new young people they had in here that night or what, but I am extremely DISGUSTED!!! I've been to this Red Crab endless times (Use to be my favorite location before this incident) and many other locations from here to Danville, VA, spent so much money with this restaurant and I have NEVER had an experience like this EVER!!! I did reach out to the location on Gate City Blvd and the manager on duty there Dwayne was so kind and helpful and provided me with the information needed to contact corporate via email and even took down my name number and email and ensured me it would be passed along to the General Manager the next day. Well, it's been 10 days today and still no one has reached out to me. This is completely unacceptable and very disappointing.
Atmosphere: 1
Food: 1
Service: 1