Filthy and disorganized. Had a very bad experience.
Service: 1
Zina Swisher
20-35 minute wait for drive thru, mobile or walk in, at all times. It’s unfortunate for how great the location is.
Atmosphere: 4
Food: 5
Service: 2
Shauna Ireland
Great service and staff! Kyle helped me and he was very professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Emily Vasquez
Just went through the drive thru at Starbucks on 12/15 at 8 pm and Na Na was super helpful regarding my app, and the other girl at the drive through with her I think her name was Ana she said. Both of them are super sweet and when I didn’t like my drink at first, I was going to pull off and drink it until Ana saw my reaction and took initiative and asked me if I wanted my drink remade and I said yes. I was not expecting any of them to ask about my drink for it to be remade🥹, usually when I don’t like my drink I will just drink it and suck it up but I had just got off of a late shift at work and was craving Starbucks on top of that I had a really rough late shift and their kindness made my whole night better with the drink that tastes amazing and something I can enjoy. Their customer service were over the top amazing! Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Mallory Davids
Always a long wait even if there is hardly anyone ahead of you. I ordered a grande oatmilk matcha latte and it was not even half way full.
Food: 3
Service: 2
Bull ins
Probably the rudest staff I have ever encountered at a Starbucks. No greeted, not spoken to at the drive thru. Just unfriendly.
Atmosphere: 1
Food: 3
Service: 1
Melissa Asbury
I just sat in the drive through line at this Starbucks at 5 pm for 35 minutes (stuck because there’s no way out), ordered two chestnut praline lattes and they both tasted like straight black coffee. I went inside and they offered to replace them. A barista named Landon made them, and when I received my new drinks, they were literally only half full. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Anna Perry-Brandon
Our drink orders were messed up, one tasted like straight ice and one tasted incorrect, we went back in to get them remade because our total order was $30… for $30 order you should be making our drinks right :) a girl name Maciah was at the register who we first spoke to, her customer service was nothing short of rude and needs improvement, another coworker named Bella stepped in and had a great attitude and was very polite to us and made our drinks the right way on the spot. Thanks Bella! 🩷
Atmosphere: 1
Food: 1
Service: 1
Latasha Wade
it was a great experience and I love my drink it always tastes the same and always made right and the employees are very welcoming.
I thought I liked this Starbucks but it's one of the rudest starbucks I been to. I get it's busy but a couple workers got an attitude when I asked if my order came through. Sometimes you DO wonder if the order actually came through if it takes 20+ minutes. No one's rushing anyone, you just wanna make sure it's gonna be worked on because mistakes do happen. Also they talk about customers loudly on purpose.
Atmosphere: 3
Food: 3
Service: 2
Cricket O’Doherty
Micah was so nice and the drinks were made amazing. 10/10 for Micah. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Shawn Baumgarner
They were very busy but very helpful. We had a minor problem because we decided to switch from drive-thru to in-store pickup and they had no problems switching and helping us. Definitely recommend the store
Andrew
One of my favorite Starbucks locations in Greensboro. Clean, updated interior, the new single cup coffee brewer machines (aka decaf all day), lots of comfortable seating, and friendly staff. Parking is a bit limited and the drive-through window keeps the place busy, but that’s to be expected being located in Friendly.
Atmosphere: 5
Food: 5
Service: 5
Renee Cooper
This location is easy to get to. Dining area is welcoming and clean. Staff are friendly. My drink is pretty consistent in taste each time. I rarely have a wait and parking is adequate, considering it's at a busy shopping center; but some days parking is difficult to find.
Filthy and disorganized. Had a very bad experience.
Service: 1
20-35 minute wait for drive thru, mobile or walk in, at all times. It’s unfortunate for how great the location is.
Atmosphere: 4
Food: 5
Service: 2
Great service and staff! Kyle helped me and he was very professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive thru at Starbucks on 12/15 at 8 pm and Na Na was super helpful regarding my app, and the other girl at the drive through with her I think her name was Ana she said. Both of them are super sweet and when I didn’t like my drink at first, I was going to pull off and drink it until Ana saw my reaction and took initiative and asked me if I wanted my drink remade and I said yes. I was not expecting any of them to ask about my drink for it to be remade🥹, usually when I don’t like my drink I will just drink it and suck it up but I had just got off of a late shift at work and was craving Starbucks on top of that I had a really rough late shift and their kindness made my whole night better with the drink that tastes amazing and something I can enjoy. Their customer service were over the top amazing! Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Always a long wait even if there is hardly anyone ahead of you. I ordered a grande oatmilk matcha latte and it was not even half way full.
Food: 3
Service: 2
Probably the rudest staff I have ever encountered at a Starbucks. No greeted, not spoken to at the drive thru. Just unfriendly.
Atmosphere: 1
Food: 3
Service: 1
I just sat in the drive through line at this Starbucks at 5 pm for 35 minutes (stuck because there’s no way out), ordered two chestnut praline lattes and they both tasted like straight black coffee. I went inside and they offered to replace them. A barista named Landon made them, and when I received my new drinks, they were literally only half full. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Our drink orders were messed up, one tasted like straight ice and one tasted incorrect, we went back in to get them remade because our total order was $30… for $30 order you should be making our drinks right :) a girl name Maciah was at the register who we first spoke to, her customer service was nothing short of rude and needs improvement, another coworker named Bella stepped in and had a great attitude and was very polite to us and made our drinks the right way on the spot. Thanks Bella! 🩷
Atmosphere: 1
Food: 1
Service: 1
it was a great experience and I love my drink it always tastes the same and always made right and the employees are very welcoming.
Food: 4
Service: 4
One of the best that I've had!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I thought I liked this Starbucks but it's one of the rudest starbucks I been to. I get it's busy but a couple workers got an attitude when I asked if my order came through. Sometimes you DO wonder if the order actually came through if it takes 20+ minutes. No one's rushing anyone, you just wanna make sure it's gonna be worked on because mistakes do happen. Also they talk about customers loudly on purpose.
Atmosphere: 3
Food: 3
Service: 2
Micah was so nice and the drinks were made amazing. 10/10 for Micah. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
They were very busy but very helpful. We had a minor problem because we decided to switch from drive-thru to in-store pickup and they had no problems switching and helping us. Definitely recommend the store
One of my favorite Starbucks locations in Greensboro. Clean, updated interior, the new single cup coffee brewer machines (aka decaf all day), lots of comfortable seating, and friendly staff. Parking is a bit limited and the drive-through window keeps the place busy, but that’s to be expected being located in Friendly.
Atmosphere: 5
Food: 5
Service: 5
This location is easy to get to. Dining area is welcoming and clean. Staff are friendly. My drink is pretty consistent in taste each time. I rarely have a wait and parking is adequate, considering it's at a busy shopping center; but some days parking is difficult to find.
Atmosphere: 4
Food: 4
Service: 4
Loading...