Starbucks
401 Pisgah Church Road, Greensboro
(336) 545-0236
Recent Reviews
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This location is often out of the Honey citrus mint tea. When they do have it, they only give one tea bag, chamomile mint tea bag, while other locations give two bags. One is citrus mint tea and the other is peach tranquility tea, which is the original drink. I no longer frequent this location.
Atmosphere: 5
Food: 3
Service: 5
I love coming into this location!! Every time I come Taylor is so friendly. She always remembers my order and gets it out in a timely manner. She never disappoints. Even when she is the only one and has a few customers she always greets everyone with a smile. Her smile makes my day!! I purposely come to this location just to see a friendly face!!
Atmosphere: 5
Food: 5
Service: 5
I went here to get a cake pop and a travel mug. The employee, named Taylor, was behind the counter talking on her cell phone. I could hear the conversation and she was complaining about the job and how she was the only one working today. I was waiting for her to hang up the phone and help us. But she stayed on the phone, reached out for the travel mug in my hands. Rang it up and told me the total. No greeting and never asked if I wanted anything else. I told Taylor I wanted a cake pop for my son. She rolled her eyes. Grabbed one, rang me up, I paid. She was on her phone the entire time during this interaction. I should have just left. I was amazed by how poorly her customer service skills were. Taylor is either unaware how unprofessional it is to be on your cell phone while helping a customer or just does not care. If you see Taylor, stay away. I have had other staff there that were great.
Service: 1
Always frequent this store on Sunday’s, but this afternoon the coffee was burnt, very disappointed.
Atmosphere: 5
Food: 1
Service: 5
Frequent this location alot and today was terrible. Wanted to take advantage of the Father’s Day BOGO. The customer service was zero star. Very slow and rude…and was turned away at the window. Very disappointed!
Service: 1
I love Coffee and I love the Starbucks on Pisgah Church road because it has a nice, spacious seating area where one can sit and sip coffee and either watch the world go by, or browse the magazine/books/novels, or just play with one's phone and pretend to be busy :)
The service is great, the coffee is great and all's well with the world!...
Atmosphere: 5
Food: 5
Service: 5
Always super friendly and always consistent. I appreciate that with so many overly busy starbucks this location is quick and always makes you feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Ryle had a line and decided to leave the counter and go somewhere.After I left the deli I returned back to the line to order.Ryle continues to eat and drink her food. Then have a conversation with another store employee. After visible waiting patiently and standing for awhile she then walk to the register and took my order.Never said I apologize for the wait or could you come back. Every time I come to this location and she is working the experience is daunting. So I googled one right down the road still on my commute with great customer service.Thank Ryle for my change of location. Still supporting the company…with a pleasant customer service experience.
Atmosphere: 5
Food: 5
Service: 1
Sorry I did not go there I was in the shopping center at the post office Not at this place
Parking: The Starbucks is located in Harris Teeter and you can use the parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caprese Sandwich Lunch, Tomato & Mozzarella Sandwich Lunch
Restaurantji Recommends
My father and I stopped by the Starbucks while picking up his medication from Walgreens today. We went in and ordered two medium coffees. Paid it with some tips; waited for the coffees for about 10 minutes. When went to ask the same lady who took our orders how long it’s was going to take, she acted like she’s unaware of us. She even walked in front of us at least twice while we’re waiting. We’re sitting in the table right in-front the whole time. After looking up in the system she asked me, “two medium coffees?” I said “yes”. She gets us coffees in double cups, one stacked over other (kind of an insult; which I thought wasn’t necessary). It didn’t taste like coffees, more like water, and even sadly, there were some actual coffees at the bottom of the cup. To us, it felt like they didn’t actually brew it. Rather put coffees in a hot water, tried to filter it by hand and served us. I understand not many people drink hot coffees in summer days and they might not have it ready, but she’d have just told us that it’s not ready and going to take some time. I felt very sad and disappointed at the same time today?
My father and I stopped by the Starbucks while picking up his medication from Walgreens today. We went in and ordered two medium coffees. Paid it with some tips; waited for the coffees for about 10 minutes. When went to ask the same lady who took our orders how long it’s was going to take, she acted like she’s unaware of us. She even walked in front of us at least twice while we’re waiting. We’re sitting in the table right in-front the whole time.After looking up in the system she asked me, “two medium coffees?” I said “yes”. She gets us coffees in double cups, one stacked over other (kind of an insult; which I thought wasn’t necessary). It didn’t taste like coffees, more like water, and even sadly, there were some actual coffees at the bottom of the cup. To us, it felt like they didn’t actually brew it. Rather put coffees in a hot water, tried to filter it by hand and served us. I understand not many people drink hot coffees in summer days and they might not have it ready, but she’d have just told us that it’s not ready and going to take some time. I felt very sad and disappointed at the same time today?
The staff is extremely friendly and very attentive. Cleanliness, kindness, and accurate would be my best description of the customer service I received today. I have received stellar service from a few other employees at this location everyone washes thier hands and wears gloves between orders the foods always great and the drinks are perfect.( Thank you! Nat )
They take the time to show they care 🥰
They take the time to show they care ?
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