Closed and locked at 830pm 5/28/24. Absolutely ridiculous! One, post your correct hours, they are not on the door. And two, it's time to have regular hours again. SnS used to be almost exclusively 24 hours. I would forgive you for not going back to 24 hours but 8? Might as well shut down for good.
Atmosphere: 1
Food: 1
Service: 1
Christian crowder
Sat at the drive thru where I was told to hold.. which is so problem. But Ended up driving off cause employee was outside smoking weed. The car smelled up so bad I left. My newborn doesn’t need to smell all that. Trashy place
Jennifer Reta
Terrible customer service. Dirty place
Atmosphere: 1
Food: 2
Service: 1
Drako Drako
Mold everywhere employes think it's a trap house there was hair on My food and they just took it of the food and gave me the same food back.
Atmosphere: 1
Food: 1
Service: 1
derekkelsey
I went here for lunch and it was just what I expected it was good and the little shoestring French fries were cooked and salted just right and my waitress was good and pleasant and smoking hot in a Asian kinda way
Parking: Plenty of spots
Atmosphere: 5
Food: 5
Service: 5
Stephen Zerbe
We went there for lunch ant noon and it said they were open online but when we got there they were closed. No sign up saying they were closed or anything. There was even employees in the store.
Atmosphere: 1
Service: 1
TK CW
I was the only car in the drive-through and had to wait 10 minutes for my food while I watched 3 employees inside doing nothing but telling stories and laughing. Not sure what I was waiting for. The burger and fries were barely warm and the fries were as hard as rocks. The woman at the window acted like i ruined her day by asking for some salt. I won't ever go back there.
Atmosphere: 1
Food: 1
Service: 1
Marisol Carballo
They lie in the schedule that Sierran is at 10 and Sierra is at 8,
VP Ockletree
Avoid this location!!!RUDE RUDE awful customer service. I get being understaffed and the frustration but why is there a need to be rude to their customers, especially when I was nothing but kind and understanding.To the female taking the orders in the drive thru , do better. A simple hi or a please hold or thank you for your order or just speaking with a little kindness . Lady at drive thru taking orders is speaking to customers so poorly and just doesn’t even care . Hope they get some better customer service because I love the food here . Doesn’t take much to be a little kind . Rude nasty and I won’t be back.
Atmosphere: 1
Food: 4
Service: 1
Pamela Walter
Good food reminded me of home!Employees did make fun of the way I said something and roughly corrected me on other stuff but it's ight. Food was dope
The food was better than I expected. I hadn't eaten here in about three years. The food was cooked to order and it was very delicious. The wait time wasn't long.
Atmosphere: 4
Food: 4
Service: 4
Vernon Wall III
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Steven Mason
Loved It!!!!!
Atmosphere: 5
Food: 5
Service: 5
Lily Bowland
They are just understaffed here at the current time of my posting this. They usually have about 1 person serving the whole place so that means it can be slow to get both food and service. Usually it isn't very busy but that always depends on when you go. There food is alright not top tear but still good. Atmosphere is very friendly despite the struggles they may be having.
Atmosphere: 5
Food: 4
Service: 4
Lisa Flores
Says under $4 but nothing is it's like 5.99 kids meal lol and they forgot an item smh bun was burnt they just act like they do t care
Closed and locked at 830pm 5/28/24. Absolutely ridiculous! One, post your correct hours, they are not on the door. And two, it's time to have regular hours again. SnS used to be almost exclusively 24 hours. I would forgive you for not going back to 24 hours but 8? Might as well shut down for good.
Atmosphere: 1
Food: 1
Service: 1
Sat at the drive thru where I was told to hold.. which is so problem. But Ended up driving off cause employee was outside smoking weed. The car smelled up so bad I left. My newborn doesn’t need to smell all that. Trashy place
Terrible customer service. Dirty place
Atmosphere: 1
Food: 2
Service: 1
Mold everywhere employes think it's a trap house there was hair on My food and they just took it of the food and gave me the same food back.
Atmosphere: 1
Food: 1
Service: 1
I went here for lunch and it was just what I expected it was good and the little shoestring French fries were cooked and salted just right and my waitress was good and pleasant and smoking hot in a Asian kinda way
Parking: Plenty of spots
Atmosphere: 5
Food: 5
Service: 5
We went there for lunch ant noon and it said they were open online but when we got there they were closed. No sign up saying they were closed or anything. There was even employees in the store.
Atmosphere: 1
Service: 1
I was the only car in the drive-through and had to wait 10 minutes for my food while I watched 3 employees inside doing nothing but telling stories and laughing. Not sure what I was waiting for. The burger and fries were barely warm and the fries were as hard as rocks. The woman at the window acted like i ruined her day by asking for some salt. I won't ever go back there.
Atmosphere: 1
Food: 1
Service: 1
They lie in the schedule that Sierran is at 10 and Sierra is at 8,
Avoid this location!!!RUDE RUDE awful customer service. I get being understaffed and the frustration but why is there a need to be rude to their customers, especially when I was nothing but kind and understanding.To the female taking the orders in the drive thru , do better. A simple hi or a please hold or thank you for your order or just speaking with a little kindness . Lady at drive thru taking orders is speaking to customers so poorly and just doesn’t even care . Hope they get some better customer service because I love the food here . Doesn’t take much to be a little kind . Rude nasty and I won’t be back.
Atmosphere: 1
Food: 4
Service: 1
Good food reminded me of home!Employees did make fun of the way I said something and roughly corrected me on other stuff but it's ight. Food was dope
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The food was better than I expected. I hadn't eaten here in about three years. The food was cooked to order and it was very delicious. The wait time wasn't long.
Atmosphere: 4
Food: 4
Service: 4
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Loved It!!!!!
Atmosphere: 5
Food: 5
Service: 5
They are just understaffed here at the current time of my posting this. They usually have about 1 person serving the whole place so that means it can be slow to get both food and service. Usually it isn't very busy but that always depends on when you go. There food is alright not top tear but still good. Atmosphere is very friendly despite the struggles they may be having.
Atmosphere: 5
Food: 4
Service: 4
Says under $4 but nothing is it's like 5.99 kids meal lol and they forgot an item smh bun was burnt they just act like they do t care
Atmosphere: 2
Food: 3
Service: 2
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