This Subway was a disappointment, to say the least. The restrooms didn't appear to have been cleaned in a significantly long time, resulting in hard water stains and additional debris. When I went to stand in line to order, I was told by the staff person behind the counter that she was on her break and off the clock, so she couldn't make a sandwich at that time. This isn't good business. If she was the only employee working at that specific time, and was on break, I believe it would have made greater sense to lock the door than to turn customers away at the register. I won't be returning to this location unless changes are put in place to prioritize the customer experience.
Atmosphere: 1
Food: 1
Service: 1
R W
Bathrooms haven’t been cleaned in 6 months. Place is filthy. If that’s the cleanliness that you let the public see, what does it look like in the back?
Atmosphere: 1
Food: 1
Service: 1
Britney Lee
The customer service here is certainly slacking. The attendant was on the phone for the entirety of our ordering. She ended up making the wrong sandwich twice.
Atmosphere: 1
Food: 2
Service: 1
Tamya Drake
The girl didn’t greet me.. just stood there looking at me.. I thought she was on the phone because her AirPods were in. She barely spoke and took my order like she was annoyed. If she didn’t want to be there, she need to clock out and go home.
Atmosphere: 1
Food: 1
Service: 1
Lindsey Ross
There are so many people in the store ordering that they put off online orders and then try to work them in but fail to do so. I saw the girl making my order and she threw away the receipt before she put it in the bag so she didn’t know which bag to put it in. I told her the order and name to help her out and I got the name of the sub wrong so she rolled her eyes and dismissed me. After that I made a comment stating that she needed her attitude checked and another employee apologized for her behavior. I told him it wasn’t his fault and to have a nice day. This subway really needs some expert management in there.
Maura
Ask for Noah. He makes the best sandwiches!
noah treece
I'm speaking from the point of view of an employee and I can tell you that this place taken over by a new manager about 2 years ago. He's done some things to help it, but I don't know why he wouldn't take coupons. He's very nice. Some employees are nice, and some are not. Personally, I just wanted to say that many reviews are out of date because of this, but also sorry for the many that were badly served.
Vegetarian options: I'm speaking from the point of view of an employee and I can tell you that this place taken over by a new manager about 2 years ago. He's done some things to help it, but I don't know why he wouldn't take coupons. He's very nice. Some employees are nice, and some are not. Personally, I just wanted to say that many reviews are out of date because of this, but also sorry for the many that were badly served.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham, Oven Roasted Turkey & Ham, Potato Chip, Chocolate Chip Cookie, Pizza Sub, Oven Roasted Turkey, Steak & Cheese, Cookies, 12 Pack Cookie Box
Sherron Moorman
Clean restaurant, fast service, friendly and funny employees... I recommend this location
Henry Monsour
Very slow service. Not very clean. Didn't toast my subs that were on my online order but I didn't feel like waiting....was already 10 minutes past the estimated time. Not to mention the lady that came in complaining about being overcharged.
Atmosphere: 2
Food: 2
Service: 1
kristen petruzzelli
Three stars for atmosphere because it's clean. The service is spotty at best. I've gone on several different occasions. Everyone's entitled to a bad day but each time I go you're never greeted with a smile you're greeted with somebody's forehead because they're too busy looking down. As far as the food is concerned I ordered on all three occasions. First go around the churro did not have any cinnamon sugar whatsoever the second occasion. The sandwiches were such a mess not heated all the way through. Not labeled as they had two different types of cheese. The Sandwich Artist barely addressed me. And my last interaction was for churro and a pretzel. The churro was so hard I could not bite it I brought it back in and asked for a new one. She did give me one however it was equally as stale as was the pretzel. I won't be going here ever again
The Staff are not helpful they do not know common sense very disappointing. I guess They hire anybody these days there was this immigrate who was very rude and gave us a mouth for the last 9 times i am not coming here anymore the immigrate does not know any English and this location does not take coupons.
Atmosphere: 1
Food: 1
Service: 1
Megan Allred
We came in about an hour before closing, the worker was really nice even when we requested three different foot long sidekicks and two subs. He was quick and efficient making everything. We only gave it 4 for atmosphere since there was a lot of crumbs on the counter but since it was closing I’m sure that would be cleaned in no time. We will be back!
Atmosphere: 4
Food: 5
Service: 5
wretzo
Called to see if they were still open and the girl told me yes but they close at 9 (it’s says 9:30 online so she LIED) told her I’d be there in 15 minutes to which she had an attitude. Drive all the way there to find out they don’t take coupons or have the food I wanted on my sub don’t go here these people are trash
Atmosphere: 1
Service: 1
Jake King
I went to this subway as I had a coupon that came in the mail. They don't take coupons. Why do I get them in the mail???? The place was empty yet dirty, floors, tables everything was dirty. The staff was OK.
Atmosphere: 1
Food: 1
Service: 1
Clementine Ruth
Rude employees especially the lil girl who says she the manager in the mornings.
This Subway was a disappointment, to say the least. The restrooms didn't appear to have been cleaned in a significantly long time, resulting in hard water stains and additional debris. When I went to stand in line to order, I was told by the staff person behind the counter that she was on her break and off the clock, so she couldn't make a sandwich at that time. This isn't good business. If she was the only employee working at that specific time, and was on break, I believe it would have made greater sense to lock the door than to turn customers away at the register. I won't be returning to this location unless changes are put in place to prioritize the customer experience.
Atmosphere: 1
Food: 1
Service: 1
Bathrooms haven’t been cleaned in 6 months. Place is filthy.
If that’s the cleanliness that you let the public see, what does it look like in the back?
Atmosphere: 1
Food: 1
Service: 1
The customer service here is certainly slacking. The attendant was on the phone for the entirety of our ordering. She ended up making the wrong sandwich twice.
Atmosphere: 1
Food: 2
Service: 1
The girl didn’t greet me.. just stood there looking at me.. I thought she was on the phone because her AirPods were in. She barely spoke and took my order like she was annoyed. If she didn’t want to be there, she need to clock out and go home.
Atmosphere: 1
Food: 1
Service: 1
There are so many people in the store ordering that they put off online orders and then try to work them in but fail to do so. I saw the girl making my order and she threw away the receipt before she put it in the bag so she didn’t know which bag to put it in. I told her the order and name to help her out and I got the name of the sub wrong so she rolled her eyes and dismissed me. After that I made a comment stating that she needed her attitude checked and another employee apologized for her behavior. I told him it wasn’t his fault and to have a nice day. This subway really needs some expert management in there.
Ask for Noah. He makes the best sandwiches!
I'm speaking from the point of view of an employee and I can tell you that this place taken over by a new manager about 2 years ago.
He's done some things to help it, but I don't know why he wouldn't take coupons.
He's very nice. Some employees are nice, and some are not.
Personally, I just wanted to say that many reviews are out of date because of this, but also sorry for the many that were badly served.
Vegetarian options: I'm speaking from the point of view of an employee and I can tell you that this place taken over by a new manager about 2 years ago.
He's done some things to help it, but I don't know why he wouldn't take coupons.
He's very nice. Some employees are nice, and some are not.
Personally, I just wanted to say that many reviews are out of date because of this, but also sorry for the many that were badly served.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham, Oven Roasted Turkey & Ham, Potato Chip, Chocolate Chip Cookie, Pizza Sub, Oven Roasted Turkey, Steak & Cheese, Cookies, 12 Pack Cookie Box
Clean restaurant, fast service, friendly and funny employees... I recommend this location
Very slow service. Not very clean. Didn't toast my subs that were on my online order but I didn't feel like waiting....was already 10 minutes past the estimated time. Not to mention the lady that came in complaining about being overcharged.
Atmosphere: 2
Food: 2
Service: 1
Three stars for atmosphere because it's clean. The service is spotty at best. I've gone on several different occasions. Everyone's entitled to a bad day but each time I go you're never greeted with a smile you're greeted with somebody's forehead because they're too busy looking down. As far as the food is concerned I ordered on all three occasions. First go around the churro did not have any cinnamon sugar whatsoever the second occasion. The sandwiches were such a mess not heated all the way through. Not labeled as they had two different types of cheese. The Sandwich Artist barely addressed me. And my last interaction was for churro and a pretzel. The churro was so hard I could not bite it I brought it back in and asked for a new one. She did give me one however it was equally as stale as was the pretzel. I won't be going here ever again
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
The Staff are not helpful they do not know common sense very disappointing. I guess They hire anybody these days there was this immigrate who was very rude and gave us a mouth for the last 9 times i am not coming here anymore the immigrate does not know any English and this location does not take coupons.
Atmosphere: 1
Food: 1
Service: 1
We came in about an hour before closing, the worker was really nice even when we requested three different foot long sidekicks and two subs. He was quick and efficient making everything. We only gave it 4 for atmosphere since there was a lot of crumbs on the counter but since it was closing I’m sure that would be cleaned in no time. We will be back!
Atmosphere: 4
Food: 5
Service: 5
Called to see if they were still open and the girl told me yes but they close at 9 (it’s says 9:30 online so she LIED) told her I’d be there in 15 minutes to which she had an attitude. Drive all the way there to find out they don’t take coupons or have the food I wanted on my sub don’t go here these people are trash
Atmosphere: 1
Service: 1
I went to this subway as I had a coupon that came in the mail. They don't take coupons. Why do I get them in the mail???? The place was empty yet dirty, floors, tables everything was dirty.
The staff was OK.
Atmosphere: 1
Food: 1
Service: 1
Rude employees especially the lil girl who says she the manager in the mornings.
Atmosphere: 1
Food: 3
Service: 1
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