My past five orders have been incorrect every single time and when I call to file a complaint, nobody answers.
Atmosphere: 1
Food: 1
Service: 1
Jenna
Definitely should have read the other reviews before ordering from this place because this place is literally the worst Taco Bell I have ever ordered food from. I honestly cannot believe it. I ordered 6 items and only received 3 of them and the 3 items were WRONG.
Hannah Williams
very limited options at 11:30pm, Ordered online delivery, they decided to wait 1 hr and 30 mins+ to cancel my order, (now basically 0 other food options open), DIABOLICAL!
Not to mention that I’ve been here several times and actually disappointed every single trip. This specific location needs A TON of training in food service common sense as well as customer service!
Atmosphere: 1
Food: 1
Service: 1
J S
This (see photo of empty taco) is why Del Taco will soon take 60% of your business. So sad
Atmosphere: 1
Food: 1
Service: 1
brandon soots
How is this place allowed to run like this?!?!?
Atmosphere: 1
Food: 1
Service: 1
Daniel Griffin
Ordered through Uber Eats. Chalupa shell was inedible like hardtack and was supposed to get chips and cheese but instead got a burnt chicken tender in a soft taco.
Food: 1
Hannah Javidi
one of the better quality taco bells i’ve had!!
Tim
Friendly people and good food for fast food Mexican. An unfortunate rarity in today's fast food. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Hunter Good
Worst experience ever. I don’t see how whoever is working tonight still has a job. I asked them to politely correct my order when items were missing only to be met with an attitude instantly. Throwing chips into my bag while eye rolling. Whoever owns this franchise doesn’t care about customer experience, only the money aspect.
Atmosphere: 1
Food: 1
Service: 1
egalloway18
My food has been wrong the past two times I’ve ordered from here. It’s infuriating to pay $5 for a grilled cheese burrito and get this tiny piece of crap instead. No cheese on the outside, it’s basically a beefy five layer which is half the price. I don’t understand why this only happens at this location but I’m tired of being overcharged for an item I didn’t even want. I’m only leaving two stars because the staff is usually nice.
EDIT: I don’t know why I keep trying this Taco Bell location. Probably because my child loves cheesy roll up’s and it’s right by my house. But when I say this is the worst Taco Bell I’ve ever experienced, I can’t emphasize it enough. Literally every time I order half the food it missing or prepared incorrectly. Missing ingredients or not even warmed up. Last time I got cheesy fiesta potatoes that were all black and hard as rocks. Completely inedible. Today they remade my burrito and it was still wrong. It was a grilled cheese burrito and st first it wasn’t even grilled, just wrapped up in a cold tortilla with no cheese whatsoever. They weren’t friendly at all and didn’t seem to care that the food was wrong. The girl told me all that was wrong was it wasn’t grilled as she rolled her eyes, tossed it, and proceeded to remake it AGAIN without cheese. At this point I gave up because my kid was sick at home waiting on food. I was missing two items and I told them so. Was given one of the two. Had to badger them to give me the other item even though I had a receipt. My nacho cheese cups are a joke, there’s almost no cheese in them. Attaching a picture for reference. I’m also attaching a picture of my cheeseless grilled cheese burrito. It would be funny if I didn’t just drop $30 to feed myself and my child gross inaccurate food. I think this is the last time. I’ll drive a little farther to the north battleground location. At least they can read a food ticket. (Also, I work in service industry so I know it can suck. But they didn’t even have any other food tickets up at this time! No excuses.)
I go here maybe once every two weeks. They get my order right about every other time. Trying to use the app has helped with that some but still just basic combos with stuff forgot. On top of that dont know who manages the place but every single time I go they are out of something...mt. dew, Pepsi, sour cream, chalupas, lettuce, tomatoes and the list goes on, seriously ALWAYS out of one thing or another. That part is not the associates fault just Poor Planning.
Richard Conrad
Who doesn't love TacoBell
Atmosphere: 5
Food: 5
Service: 5
Mallory Budig
Honestly it’s pretty impressive to be the worst Taco Bell order I’ve ever seen, but this locations done it. Literally not a single item was correctly made. Two of the four food items were missing all together. We got two drinks, one of them not correct. I’ve never seen a more disheveled crunch wrap that wasn’t even wrapped all the way and was missing half the ingredients. Literally flabbergasted at the level of incompetence it takes to be this terrible at making a burrito.
My past five orders have been incorrect every single time and when I call to file a complaint, nobody answers.
Atmosphere: 1
Food: 1
Service: 1
Definitely should have read the other reviews before ordering from this place because this place is literally the worst Taco Bell I have ever ordered food from. I honestly cannot believe it. I ordered 6 items and only received 3 of them and the 3 items were WRONG.
very limited options at 11:30pm, Ordered online delivery, they decided to wait 1 hr and 30 mins+ to cancel my order, (now basically 0 other food options open), DIABOLICAL!
Not to mention that I’ve been here several times and actually disappointed every single trip. This specific location needs A TON of training in food service common sense as well as customer service!
Atmosphere: 1
Food: 1
Service: 1
This (see photo of empty taco) is why Del Taco will soon take 60% of your business. So sad
Atmosphere: 1
Food: 1
Service: 1
How is this place allowed to run like this?!?!?
Atmosphere: 1
Food: 1
Service: 1
Ordered through Uber Eats. Chalupa shell was inedible like hardtack and was supposed to get chips and cheese but instead got a burnt chicken tender in a soft taco.
Food: 1
one of the better quality taco bells i’ve had!!
Friendly people and good food for fast food Mexican. An unfortunate rarity in today's fast food. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever. I don’t see how whoever is working tonight still has a job. I asked them to politely correct my order when items were missing only to be met with an attitude instantly. Throwing chips into my bag while eye rolling. Whoever owns this franchise doesn’t care about customer experience, only the money aspect.
Atmosphere: 1
Food: 1
Service: 1
My food has been wrong the past two times I’ve ordered from here. It’s infuriating to pay $5 for a grilled cheese burrito and get this tiny piece of crap instead. No cheese on the outside, it’s basically a beefy five layer which is half the price. I don’t understand why this only happens at this location but I’m tired of being overcharged for an item I didn’t even want. I’m only leaving two stars because the staff is usually nice.
EDIT: I don’t know why I keep trying this Taco Bell location. Probably because my child loves cheesy roll up’s and it’s right by my house. But when I say this is the worst Taco Bell I’ve ever experienced, I can’t emphasize it enough. Literally every time I order half the food it missing or prepared incorrectly. Missing ingredients or not even warmed up. Last time I got cheesy fiesta potatoes that were all black and hard as rocks. Completely inedible. Today they remade my burrito and it was still wrong. It was a grilled cheese burrito and st first it wasn’t even grilled, just wrapped up in a cold tortilla with no cheese whatsoever. They weren’t friendly at all and didn’t seem to care that the food was wrong. The girl told me all that was wrong was it wasn’t grilled as she rolled her eyes, tossed it, and proceeded to remake it AGAIN without cheese. At this point I gave up because my kid was sick at home waiting on food. I was missing two items and I told them so. Was given one of the two. Had to badger them to give me the other item even though I had a receipt. My nacho cheese cups are a joke, there’s almost no cheese in them. Attaching a picture for reference. I’m also attaching a picture of my cheeseless grilled cheese burrito. It would be funny if I didn’t just drop $30 to feed myself and my child gross inaccurate food. I think this is the last time. I’ll drive a little farther to the north battleground location. At least they can read a food ticket. (Also, I work in service industry so I know it can suck. But they didn’t even have any other food tickets up at this time! No excuses.)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I go here maybe once every two weeks. They get my order right about every other time. Trying to use the app has helped with that some but still just basic combos with stuff forgot. On top of that dont know who manages the place but every single time I go they are out of something...mt. dew, Pepsi, sour cream, chalupas, lettuce, tomatoes and the list goes on, seriously ALWAYS out of one thing or another. That part is not the associates fault just Poor Planning.
Who doesn't love TacoBell
Atmosphere: 5
Food: 5
Service: 5
Honestly it’s pretty impressive to be the worst Taco Bell order I’ve ever seen, but this locations done it. Literally not a single item was correctly made. Two of the four food items were missing all together. We got two drinks, one of them not correct. I’ve never seen a more disheveled crunch wrap that wasn’t even wrapped all the way and was missing half the ingredients. Literally flabbergasted at the level of incompetence it takes to be this terrible at making a burrito.
DONT EAT HERE!!! these people hate their jobs.
Atmosphere: 1
Food: 1
Service: 1
Order in the Kiosk, place clean and cool
Atmosphere: 5
Food: 5
Service: 1
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