They gave me my bag but did not give me my receipt. Had to ask for it. Then they told me it was in the bag. Which it was not. After they handed me my receipt. I realized when I pulled away I was missing the most expensive items from my bag in my order and they were on my receipt. I pulled back to the speaker box told them what was missing and pulled around. Got to the window, they asked me again what was missing? I told them and they kept going back-and-forth with the kitchen and then finally asked to see my bag. They definitely were not in there and they did not even apologize for not putting them in my order. And I smashed my chips, throwing the other stuff on top.
Atmosphere: 1
Food: 3
Service: 1
Sandra Smith
I went inside to place my order. Wound up getting 2 free Taco coupons because I was in there for so long. Apparently some non-responsible employees did not show up at work. The ones that were there were focusing on preparing orders for the drive-thru and fitted(?) in the lobby when they could. I wonder if those no-shows still have a job?
Atmosphere: 1
Food: 1
Service: 1
Brielle P
I will not be back to the Taco Bell on 103 E Elmsley Drive in Greensboro NC, 27406. The woman on the headset at 7:18 pm on 8/22/25 that was also running the drive thru was incredibly rude. I asked her for a receipt and she stated it was in the bag. I double checked the bag and could not find it. I waited for her to come back to the window to explain the situation. She immediately got an attitude and said “you don’t see that white piece of paper in your bag?!?”, I began to look again and apologize but before I could she slammed the window in my face.
I am furious (deservedly so) and will never return. This is unacceptable customer service and no one should be treated like this regardless of the circumstances.
Atmosphere: 1
Food: 3
Service: 1
Robin B.
8/20/25 @ 8:45 PM
I placed a drive-thru order but the female employee never gave me my total, leaving me sitting at the speaker for several minutes. When I politely asked if I should pull forward, she snapped back in a hateful tone, “Give me just a minute!” Her attitude was shockingly rude and extremely unprofessional.
I wasn’t being pushy—I just wanted to confirm my order had gone through, especially since cars were lined up behind me. A simple, “I’ll be right with you,” would have solved everything. Instead, I canceled my order and left.
Communication is the key, and her customer service skills clearly need serious improvement.
Service: 1
Ginger Terry
Better than the one off MLK, BUT I ordered 2 burrito supreme, got home to realize I got two bean burritos.. went back and had to pay the difference for what I wanted after I had to make another trip & then I got home again to realize there’s still more bean in them then meat or other ingredients. 🤦🏽♀️
Atmosphere: 3
Food: 3
Service: 3
Neil
Ordered combo 9 both crunchy tacos were crushed,and cashier didn't give me my drink cup
Atmosphere: 3
Food: 2
Service: 3
Pastor Chuck
Great restaurant for a fast and filling lunch or dinner! Good food and good service!
Atmosphere: 4
Food: 5
Service: 5
lorie leclair
I went inside to order, Noone was up front. The man taking windows saw me but was too busy talking to another employee about someone's artistic abilities. Finally one of the ladies that was preparing food saw me and called for the front. I would have thought that she would have come right up, but no. I walked out.
Food: 3
Cakes Cakes (MoonGodess)
I came at 1:43 AM and I was advised that the grills were already off…. so I couldn’t even order anything that was warm at all, and I was also advised that they weren’t taking dash orders as well and I couldn’t order from the other Taco Bell because I was picking up a dash order which is ridiculous. We’re on the go drivers that barely have time to use the bathroom and get something to eat so this is very disappointing……
You can tell the staff doesn't want to be there but the food and service is still as good as late night guilt can get!!!
Atmosphere: 3
Food: 5
Service: 5
Reggie Needham
Food was ok, but as usual, our order was wrong. An employee, Randy was load and rude to customers and fellow employees.
Atmosphere: 2
Food: 3
Service: 1
Jon Holman
The young lady in the drive through was very rude may I add eating while handing me my order. Very ghetto I question if someone assisted her with the application basic math and reading seem to be a struggle as well.
Atmosphere: 2
Food: 4
Service: 1
tmac12401
Everytime I go late night Im always missing food from my order. If they paid more attention to the customers instead of goofing off at the window maybe orders would be correct. They are nice enough for the most part just tired of paying for food and getting home without it. Guess I need to check the bag at the window from now on.
Atmosphere: 2
Food: 4
Service: 3
J Peg
My food was squished, took a while to get with no other cars in line, and I got no napkins. About 10pm on a Monday
Did me right love it!
Atmosphere: 5
Food: 5
Service: 5
They gave me my bag but did not give me my receipt. Had to ask for it. Then they told me it was in the bag. Which it was not. After they handed me my receipt. I realized when I pulled away I was missing the most expensive items from my bag in my order and they were on my receipt. I pulled back to the speaker box told them what was missing and pulled around. Got to the window, they asked me again what was missing? I told them and they kept going back-and-forth with the kitchen and then finally asked to see my bag. They definitely were not in there and they did not even apologize for not putting them in my order. And I smashed my chips, throwing the other stuff on top.
Atmosphere: 1
Food: 3
Service: 1
I went inside to place my order. Wound up getting 2 free Taco coupons because I was in there for so long. Apparently some non-responsible employees did not show up at work. The ones that were there were focusing on preparing orders for the drive-thru and fitted(?) in the lobby when they could. I wonder if those no-shows still have a job?
Atmosphere: 1
Food: 1
Service: 1
I will not be back to the Taco Bell on 103 E Elmsley Drive in Greensboro NC, 27406. The woman on the headset at 7:18 pm on 8/22/25 that was also running the drive thru was incredibly rude. I asked her for a receipt and she stated it was in the bag. I double checked the bag and could not find it. I waited for her to come back to the window to explain the situation. She immediately got an attitude and said “you don’t see that white piece of paper in your bag?!?”, I began to look again and apologize but before I could she slammed the window in my face.
I am furious (deservedly so) and will never return. This is unacceptable customer service and no one should be treated like this regardless of the circumstances.
Atmosphere: 1
Food: 3
Service: 1
8/20/25 @ 8:45 PM
I placed a drive-thru order but the female employee never gave me my total, leaving me sitting at the speaker for several minutes. When I politely asked if I should pull forward, she snapped back in a hateful tone, “Give me just a minute!” Her attitude was shockingly rude and extremely unprofessional.
I wasn’t being pushy—I just wanted to confirm my order had gone through, especially since cars were lined up behind me. A simple, “I’ll be right with you,” would have solved everything. Instead, I canceled my order and left.
Communication is the key, and her customer service skills clearly need serious improvement.
Service: 1
Better than the one off MLK, BUT I ordered 2 burrito supreme, got home to realize I got two bean burritos.. went back and had to pay the difference for what I wanted after I had to make another trip & then I got home again to realize there’s still more bean in them then meat or other ingredients. 🤦🏽♀️
Atmosphere: 3
Food: 3
Service: 3
Ordered combo 9 both crunchy tacos were crushed,and cashier didn't give me my drink cup
Atmosphere: 3
Food: 2
Service: 3
Great restaurant for a fast and filling lunch or dinner! Good food and good service!
Atmosphere: 4
Food: 5
Service: 5
I went inside to order, Noone was up front. The man taking windows saw me but was too busy talking to another employee about someone's artistic abilities. Finally one of the ladies that was preparing food saw me and called for the front. I would have thought that she would have come right up, but no. I walked out.
Food: 3
I came at 1:43 AM and I was advised that the grills were already off…. so I couldn’t even order anything that was warm at all, and I was also advised that they weren’t taking dash orders as well and I couldn’t order from the other Taco Bell because I was picking up a dash order which is ridiculous. We’re on the go drivers that barely have time to use the bathroom and get something to eat so this is very disappointing……
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You can tell the staff doesn't want to be there but the food and service is still as good as late night guilt can get!!!
Atmosphere: 3
Food: 5
Service: 5
Food was ok, but as usual, our order was wrong. An employee, Randy was load and rude to customers and fellow employees.
Atmosphere: 2
Food: 3
Service: 1
The young lady in the drive through was very rude may I add eating while handing me my order. Very ghetto I question if someone assisted her with the application basic math and reading seem to be a struggle as well.
Atmosphere: 2
Food: 4
Service: 1
Everytime I go late night Im always missing food from my order. If they paid more attention to the customers instead of goofing off at the window maybe orders would be correct. They are nice enough for the most part just tired of paying for food and getting home without it. Guess I need to check the bag at the window from now on.
Atmosphere: 2
Food: 4
Service: 3
My food was squished, took a while to get with no other cars in line, and I got no napkins. About 10pm on a Monday
Atmosphere: 4
Food: 1
Service: 3
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