This has got to be one of the worst fast food franchises I have ever had the experience of visiting. I almost always have something missing when I go through the drive-thru at this location. Sometimes I have time to go back, sometimes I don’t. This last visit was especially frustrating because my kid’s food was missing, so I had to drive back and waste more gas. When I got there, an employee with fake red hair accused me of lying about the missing items. A manager eventually gave me the food, but the employee kept talking to coworkers about me and then tossed the bag at me when it was ready. How hard is it to admit a mistake? Why escalate? The person who said he was the manager told me he couldn’t give me the employee’s name. I did get the food in the end, but the way this was handled was completely unprofessional. Mistakes happen, but how customers are treated afterward matters way more. This location really needs to work on order accuracy and customer service. The way the manager allowed the employee to speak this way in public is also something that needs to get addressed.
Atmosphere: 1
Food: 2
Service: 1
Rita Baker
The employees are very nice but this last visit they were out of a LOT of the drinks and had no hot sauce packets other than Diablo. Decently made.
Atmosphere: 4
Food: 5
Service: 5
Alyssa Russell
If you could rate this location 0 stars as a review I absolutely would. The “drive through timer” is so much more important than the customer. Every single time we have visited this location after not even having 30 seconds to look at the menu we’re rushed to either order or demanded to pull around. Employees are argumentative, beyond rude, and will always harass you to rush placing your order.
Atmosphere: 1
Food: 1
Service: 1
Brenda Vazquez
Nacho fries dry and old Mexican pizza taste old a really nasty taste to it. And no chicken in my CHICKEN quesadilla. Also they take forever to make your food.
Atmosphere: 3
Food: 1
Service: 5
One Funny Chick Sandy Beach
Staff was upbeat even though busy when I was there. Clean, they offered water to folks waiting for their food. Other than that, hey it's cheap fast food & tastes like cheap fast food 🤭
Atmosphere: 4
Food: 4
Service: 4
Zae Moes
Gave my food with my name to wrong customer. Then told me next time to wait to get my food before I go to bathroom to wash my hands. 🤔
Atmosphere: 1
Food: 3
Service: 1
June Causey
Good food but really expensive
Atmosphere: 4
Food: 4
Service: 4
Alastor 99
I ordered 3 soft tacos with Extra meat, and 3 Doritos tacos with meat and cheese, I got 3 crunchy tacos no extra meat, and 1 Doritos with extra meat, so I had to go a reorder the other 2 tacos I missed
Atmosphere: 1
Food: 2
Service: 1
Shree Rao
This is a horrible Taco Bell with extremely poor customer service at the drive through window. Person taking the order on Saturday night around 10 PM (receipt says Shamiah) was terribly rude and short. Would not answer a simple question regarding caramel apple empanada and then gave attitude. When I mildly suggested that she needs to be more respectful of customers and treat us like humans, she would not even listen, did not apologize, and slammed the window at my face and walked away.
Service: 1
Donna Doss
Wow now that’s how Taco Bell should always deliver a nacho bellgrande! Just passing thru, i live in TN. I’ve gotten bowls with 2/3 less! Wish i had ordered that myself. That’s my dads plate in the photo. Clean dining room nice help! Well done!
The only complaint I have is that there's a couple of cashier's that work the drive-through window that could at least pretend like they like their job. They have horrible attitudes and ZERO customer service skills. I will say that this last time that I went, the lady working the drive-through window was excellent!!
This has got to be one of the worst fast food franchises I have ever had the experience of visiting. I almost always have something missing when I go through the drive-thru at this location. Sometimes I have time to go back, sometimes I don’t.
This last visit was especially frustrating because my kid’s food was missing, so I had to drive back and waste more gas. When I got there, an employee with fake red hair accused me of lying about the missing items. A manager eventually gave me the food, but the employee kept talking to coworkers about me and then tossed the bag at me when it was ready. How hard is it to admit a mistake? Why escalate?
The person who said he was the manager told me he couldn’t give me the employee’s name.
I did get the food in the end, but the way this was handled was completely unprofessional. Mistakes happen, but how customers are treated afterward matters way more. This location really needs to work on order accuracy and customer service. The way the manager allowed the employee to speak this way in public is also something that needs to get addressed.
Atmosphere: 1
Food: 2
Service: 1
The employees are very nice but this last visit they were out of a LOT of the drinks and had no hot sauce packets other than Diablo. Decently made.
Atmosphere: 4
Food: 5
Service: 5
If you could rate this location 0 stars as a review I absolutely would. The “drive through timer” is so much more important than the customer. Every single time we have visited this location after not even having 30 seconds to look at the menu we’re rushed to either order or demanded to pull around. Employees are argumentative, beyond rude, and will always harass you to rush placing your order.
Atmosphere: 1
Food: 1
Service: 1
Nacho fries dry and old
Mexican pizza taste old a really nasty taste to it. And no chicken in my CHICKEN quesadilla. Also they take forever to make your food.
Atmosphere: 3
Food: 1
Service: 5
Staff was upbeat even though busy when I was there. Clean, they offered water to folks waiting for their food. Other than that, hey it's cheap fast food & tastes like cheap fast food 🤭
Atmosphere: 4
Food: 4
Service: 4
Gave my food with my name to wrong customer. Then told me next time to wait to get my food before I go to bathroom to wash my hands. 🤔
Atmosphere: 1
Food: 3
Service: 1
Good food but really expensive
Atmosphere: 4
Food: 4
Service: 4
I ordered 3 soft tacos with Extra meat, and 3 Doritos tacos with meat and cheese, I got 3 crunchy tacos no extra meat, and 1 Doritos with extra meat, so I had to go a reorder the other 2 tacos I missed
Atmosphere: 1
Food: 2
Service: 1
This is a horrible Taco Bell with extremely poor customer service at the drive through window. Person taking the order on Saturday night around 10 PM (receipt says Shamiah) was terribly rude and short. Would not answer a simple question regarding caramel apple empanada and then gave attitude. When I mildly suggested that she needs to be more respectful of customers and treat us like humans, she would not even listen, did not apologize, and slammed the window at my face and walked away.
Service: 1
Wow now that’s how Taco Bell should always deliver a nacho bellgrande! Just passing thru, i live in TN. I’ve gotten bowls with 2/3 less! Wish i had ordered that myself. That’s my dads plate in the photo.
Clean dining room nice help! Well done!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice staff good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
The only complaint I have is that there's a couple of cashier's that work the drive-through window that could at least pretend like they like their job. They have horrible attitudes and ZERO customer service skills. I will say that this last time that I went, the lady working the drive-through window was excellent!!
Atmosphere: 3
Food: 5
Service: 3
Excellent in every way 👏
Atmosphere: 5
Food: 5
Service: 5
It's taco bell.
Atmosphere: 5
Food: 3
Service: 5
Very slow and rude towards customer
Atmosphere: 1
Food: 1
Service: 1
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