Good friendly service. I was expecting otherwise but quick and good . I enjoyed not having any hassle
Shay H.
if I could post pictures I will most definitely I ordered a family pack and cheese chicken melt the chicken melt had literally one piece of chicken wrapped in all this tortilla unacceptable and a waste of money! I could've spent that money and made tacos at home
Emma P.
worst customer service of any taco bell i have ever been to. that is saying a lot. awful
Google user
Rotten tacos, peores tacos que he comido casi me muero del dolor de estómago ?
Nelson Gonzales
(Translated by Google) Rotten tacos, worst tacos I've ever eaten I almost died of stomach ache ?(Original)Rotten tacos, peores tacos que he comido casi me muero del dolor de estómago ?
Melissa B.
This location is the absolute worst! The orders take forever and are more often wrong than right. Most of the staff congregate by the window, cursing, singing or scrolling on their phones. The food is often just thrown in the bag and you can bet that something will be wrong with your order. Take my advice and drive to the Battleground location instead of wasting your time with this location.
Katrina B.
Why am I missing 6... yes 6 tacos and ALL of the drinks for my order? 75$ order? How do I fix this? The force is strong with me. Thank you.
Monica M.
I purchased a nacho bell grande a chicken quesadilla and a Crunchwrap combo I returned my order because the quality of it was horrible! I actually took pictures my food was not fresh nor hot and it was just thrown in my bag. I was so disappointed I took the food back and asked for a refund. I was very angry when I heard the manager Antonio yell out the window "ain't no way in hell that food was cold"! he is very disrespectful and should never talk like this to a customer as an employee or a manager! I can't believe he said that! And I did NOT want my food remade after this and will not be ordering from Taco Bell on W Gate City again! (Night crew)
falconbrother
When the restaurant is having a bad day, you're going to have a bad day. I did my best to eat lunch here today. I like the Taco Bell chain because it's super easy to go meatless, animal product-less, at Taco Bell. Crunchy tacos with black beans, fresco style is good. Normally, this particular location is OK. Today I just had a gut feeling that I needed to find someplace else to go. When I walked in the place was reasonably busy, not bad. Half of the counter was covered in packets of hot and mild sauce. A guy was complaining that the drink machine was out of ice and the soda was coming out hot (it was). No one was manning the cash register. I really should have come back another day, my alarms were going off, I was in a bit of a time crunch, etc.. I figured I could deal with the warm soda. It was sure enough warm with no ice. I ordered the number 7, three tacos and a drink. I ordered them, black beans, fresco style. No black beans (this isn't the first time). I was in a hurry so I just got them with refried beans. It was edible but.. As I was eating it occurred to me that I basically paid a buck forty a piece for a dollar spicy tostada from the dollar menu. And the tostada taste better. So, that's an extra buck twenty for a lesser meal. I have been a regular, like once a week, customer at this store for 3.5 years. Most of the time it's OK, not awesome but, OK.. Sometimes it smells really bad, like a construction related issue where the sewer line is exposed. I don't think it has anything to do with anything the employees have any control over. The employees are the best part. They are always pleasant in spite of the fact that they seem to fight an uphill battle most days. Then, I'm not really enjoying the very bland refried bean, lettuce and pico taco and find that it has a good sized piece of plastic in it. At first I thought it was a tough piece of lettuce. Then I grossed out. I had just enough time to get back to work so, I threw out my trash and returned to work. I didn't have time to have a conversation. I'm just real frustrated about today. Like I said, when the restaurant is having a bad day, you're going to have a bad day.
Good friendly service. I was expecting otherwise but quick and good . I enjoyed not having any hassle
if I could post pictures I will most definitely I ordered a family pack and cheese chicken melt the chicken melt had literally one piece of chicken wrapped in all this tortilla unacceptable and a waste of money! I could've spent that money and made tacos at home
worst customer service of any taco bell i have ever been to. that is saying a lot. awful
Rotten tacos, peores tacos que he comido casi me muero del dolor de estómago ?
(Translated by Google) Rotten tacos, worst tacos I've ever eaten I almost died of stomach ache ?(Original)Rotten tacos, peores tacos que he comido casi me muero del dolor de estómago ?
This location is the absolute worst! The orders take forever and are more often wrong than right. Most of the staff congregate by the window, cursing, singing or scrolling on their phones. The food is often just thrown in the bag and you can bet that something will be wrong with your order. Take my advice and drive to the Battleground location instead of wasting your time with this location.
Why am I missing 6... yes 6 tacos and ALL of the drinks for my order? 75$ order? How do I fix this? The force is strong with me. Thank you.
I purchased a nacho bell grande a chicken quesadilla and a Crunchwrap combo I returned my order because the quality of it was horrible! I actually took pictures my food was not fresh nor hot and it was just thrown in my bag. I was so disappointed I took the food back and asked for a refund. I was very angry when I heard the manager Antonio yell out the window "ain't no way in hell that food was cold"! he is very disrespectful and should never talk like this to a customer as an employee or a manager! I can't believe he said that! And I did NOT want my food remade after this and will not be ordering from Taco Bell on W Gate City again! (Night crew)
When the restaurant is having a bad day, you're going to have a bad day. I did my best to eat lunch here today. I like the Taco Bell chain because it's super easy to go meatless, animal product-less, at Taco Bell. Crunchy tacos with black beans, fresco style is good. Normally, this particular location is OK. Today I just had a gut feeling that I needed to find someplace else to go. When I walked in the place was reasonably busy, not bad. Half of the counter was covered in packets of hot and mild sauce. A guy was complaining that the drink machine was out of ice and the soda was coming out hot (it was). No one was manning the cash register. I really should have come back another day, my alarms were going off, I was in a bit of a time crunch, etc.. I figured I could deal with the warm soda. It was sure enough warm with no ice. I ordered the number 7, three tacos and a drink. I ordered them, black beans, fresco style. No black beans (this isn't the first time). I was in a hurry so I just got them with refried beans. It was edible but.. As I was eating it occurred to me that I basically paid a buck forty a piece for a dollar spicy tostada from the dollar menu. And the tostada taste better. So, that's an extra buck twenty for a lesser meal. I have been a regular, like once a week, customer at this store for 3.5 years. Most of the time it's OK, not awesome but, OK.. Sometimes it smells really bad, like a construction related issue where the sewer line is exposed. I don't think it has anything to do with anything the employees have any control over. The employees are the best part. They are always pleasant in spite of the fact that they seem to fight an uphill battle most days. Then, I'm not really enjoying the very bland refried bean, lettuce and pico taco and find that it has a good sized piece of plastic in it. At first I thought it was a tough piece of lettuce. Then I grossed out. I had just enough time to get back to work so, I threw out my trash and returned to work. I didn't have time to have a conversation. I'm just real frustrated about today. Like I said, when the restaurant is having a bad day, you're going to have a bad day.
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