Bad service you asked for ranch o ketchup them say you have to pay and ask for napkins them give you only 1 napkins
Food: 2
Service: 1
Calvin Chadwick
. I open my lunch to meal that looks like it has been prepared with leftovers from yesterday. I could tell the grease had not been changed based on my nuggets and fries. The burger looked a mess. I took the cheese off and this is what looked like.
Atmosphere: 1
Food: 1
Service: 1
Tina Ray McMahon
This establishment has the most rude wait staff..did not get what I ordered and was loudly spoke to when I said there was a problem paud 18$ for 3 biscuits and a deink.. and they have no manag
Jose Hernandez
Currently disabled with a broken foot as it was ran over by an 18 wheeler. I and wanted a quick cup of chili in this cold. Placed the order using the mobile app and was demanded I go inside to pick up. Even though drive through is an option for pick with Wendy’s. I had to ask a random man outside to pick up my food from inside and he ran off with it. Worse day of my life.
Atmosphere: 1
Food: 1
Service: 1
Emily Alcantar
I placed a mobile order pick up to drive through and once I’m home I realize they completely forgot my large fry from my order, I forget this isn’t chick fil a where you know it’s going to be in the bag but no you have to double check, and the employees get mad. Typically don’t leave reviews but this made me so upset.
Atmosphere: 1
Food: 1
Service: 1
Tara Williams
Service was quick and friendly.
Atmosphere: 4
Food: 4
Service: 3
Hannah Gail
Stopped by after a concert at the coliseum around 10p- placed a mobile order- picked up in DT after stating the order name as it appeared on the app when we finally arrive at the second window the manager says- well since you didn’t tell us your name we don’t have it ready plz pull over to the side and we will bring it out- after saying the name on the order one more time we pull off- 10 mins go by and they bring out the wrong order completely. The manager the yells out the window that they’re going to remake the order….what do you mean remake friend you never made it in the first place. It ended up being 30 mins before we got the correct order after placing it online - meaning it was midnight before we got home- the had no napkins in the bag and one straw for four drinks. Horrible management- dining room was also closed and that’s wild being so close to UNCG. I get that people have rough night- but blaming customers for your mistake is a poor habit. As someone who worked in fast food in management- she needs to goooooo.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Locklear
They a little slow and fries was cold no need for all that
Atmosphere: 1
Food: 2
Service: 3
Erin Hayes
Employees seemed overworked and understaffed. But they all did an amazing job even considering this! They deserve raises and a bigger team.
Atmosphere: 3
Food: 5
Service: 5
Brenda Golds
Burgers and fries seem never to be hot. Luke warm.
Dining room was/is disgusting. People get in fights with workers of fast food restaurants when they act the way the workers who worked on July 27th 2025 evening/closing shift did. Drive thru service is also trash as we started out in the drive thru but left us sitting after getting snarky for no reason when nobody was even talking to the speaker. (Minding your business is real) so we parked and came inside. Ordered, waited about 8 minutes for some old fries and cold burgers. Legitimately and seriously consider some retraining, retesting and some customer service skill training videos… Oh and timers on products goes far when actually in use!!!
Atmosphere: 1
Food: 1
Service: 1
Shequanta Lewis
The young man at the drive thru window was very unprofessional. He needs to go through training again for drive thru etiquette. We asked for a vanilla swirl frosty, he just gave us just a vanilla frosty, saying we didn't ask for a strawberry swirl frosty. When my husband was trying to explain it to him, he turned away. Then returned shoving the frosty out of the window.
Service: 1
J.C. Wooten
Went at 7:15 am. Dining room was closed. Person at drive thru window said only serving thru drive thru. Got in my car and went to drive thru. No breakfast menu items on the board. No one would answer the drive thru speaker. I drove around to the main window and no one was there. No one came to the window. Lousy service. Will never go to this Wendy's location ever again. This use to be a great Wendy's with good service and had plenty of customer's. Went down hill. Unfortunate.
Atmosphere: 1
Service: 1
King E
Very understaffed
Atmosphere: 2
Food: 3
Service: 1
Christian Smith
Wasted my lunch break coming here to not even get a hello, now I have to be hungry for the rest of my day because people want to move slow. There were two cars in the driveway and four people in line. I do not understand why they cannot move faster than that when they are more people working in the kitchen in orders and are currently up 10 years in a restaurant business and I’ve never seen this happen.
Bad service you asked for ranch o ketchup them say you have to pay and ask for napkins them give you only 1 napkins
Food: 2
Service: 1
. I open my lunch to meal that looks like it has been prepared with leftovers from yesterday. I could tell the grease had not been changed based on my nuggets and fries. The burger looked a mess. I took the cheese off and this is what looked like.
Atmosphere: 1
Food: 1
Service: 1
This establishment has the most rude wait staff..did not get what I ordered and was loudly spoke to when I said there was a problem paud 18$ for 3 biscuits and a deink.. and they have no manag
Currently disabled with a broken foot as it was ran over by an 18 wheeler. I and wanted a quick cup of chili in this cold. Placed the order using the mobile app and was demanded I go inside to pick up. Even though drive through is an option for pick with Wendy’s. I had to ask a random man outside to pick up my food from inside and he ran off with it. Worse day of my life.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order pick up to drive through and once I’m home I realize they completely forgot my large fry from my order, I forget this isn’t chick fil a where you know it’s going to be in the bag but no you have to double check, and the employees get mad. Typically don’t leave reviews but this made me so upset.
Atmosphere: 1
Food: 1
Service: 1
Service was quick and friendly.
Atmosphere: 4
Food: 4
Service: 3
Stopped by after a concert at the coliseum around 10p- placed a mobile order- picked up in DT after stating the order name as it appeared on the app when we finally arrive at the second window the manager says- well since you didn’t tell us your name we don’t have it ready plz pull over to the side and we will bring it out- after saying the name on the order one more time we pull off- 10 mins go by and they bring out the wrong order completely. The manager the yells out the window that they’re going to remake the order….what do you mean remake friend you never made it in the first place. It ended up being 30 mins before we got the correct order after placing it online - meaning it was midnight before we got home- the had no napkins in the bag and one straw for four drinks. Horrible management- dining room was also closed and that’s wild being so close to UNCG. I get that people have rough night- but blaming customers for your mistake is a poor habit. As someone who worked in fast food in management- she needs to goooooo.
Atmosphere: 1
Food: 1
Service: 1
They a little slow and fries was cold no need for all that
Atmosphere: 1
Food: 2
Service: 3
Employees seemed overworked and understaffed. But they all did an amazing job even considering this! They deserve raises and a bigger team.
Atmosphere: 3
Food: 5
Service: 5
Burgers and fries seem never to be hot.
Luke warm.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Dining room was/is disgusting. People get in fights with workers of fast food restaurants when they act the way the workers who worked on July 27th 2025 evening/closing shift did. Drive thru service is also trash as we started out in the drive thru but left us sitting after getting snarky for no reason when nobody was even talking to the speaker. (Minding your business is real) so we parked and came inside. Ordered, waited about 8 minutes for some old fries and cold burgers. Legitimately and seriously consider some retraining, retesting and some customer service skill training videos… Oh and timers on products goes far when actually in use!!!
Atmosphere: 1
Food: 1
Service: 1
The young man at the drive thru window was very unprofessional. He needs to go through training again for drive thru etiquette. We asked for a vanilla swirl frosty, he just gave us just a vanilla frosty, saying we didn't ask for a strawberry swirl frosty. When my husband was trying to explain it to him, he turned away. Then returned shoving the frosty out of the window.
Service: 1
Went at 7:15 am. Dining room was closed. Person at drive thru window said only serving thru drive thru. Got in my car and went to drive thru. No breakfast menu items on the board. No one would answer the drive thru speaker. I drove around to the main window and no one was there. No one came to the window. Lousy service. Will never go to this Wendy's location ever again. This use to be a great Wendy's with good service and had plenty of customer's. Went down hill. Unfortunate.
Atmosphere: 1
Service: 1
Very understaffed
Atmosphere: 2
Food: 3
Service: 1
Wasted my lunch break coming here to not even get a hello, now I have to be hungry for the rest of my day because people want to move slow. There were two cars in the driveway and four people in line. I do not understand why they cannot move faster than that when they are more people working in the kitchen in orders and are currently up 10 years in a restaurant business and I’ve never seen this happen.
Atmosphere: 1
Food: 1
Service: 1
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