The place has poor customer service and overpriced food. I’m guessing they don’t have to care ,due to location. Last time I’ll be going there. I recommend starving before eating at this location. Zero stars for me!
Atmosphere: 1
Food: 1
Service: 1
Lisa Flores
It's like Noone cares about there job anymore, closed dining room at 10pm didn't have
Atmosphere: 2
Food: 3
Service: 2
James Shade
I walked in, ordered my food and waited for 30 minutes just to be asked by the dude with braids (who had no interest in being helpful) if I ordered my food in person. Dude was clearly high, I walked in faded and he looked just like me. I showed him my receipt and he walked off to look for my order. He came back and said they would “get it in now”. I waited for 15 more minutes and finally received my food. Food was good. Service was trash. I wish I could leave no stars. Won’t be coming back here…ever.
Atmosphere: 1
Food: 4
Service: 1
Rose Gallardo
I came here 2/20/24 at 3pm and ordered CHICKEN buffalo fries they took a long time to call my order and i started to notice that people who were behind me in line got their food before me I usually don’t mind waiting for my food if i know it will come out fresh. They finally called my order and i grabbed it started driving back to work when i finally saw my order i was in disbelief there wasn’t any chicken i still had hope that there would be chicken at the bottom tried looking for it and nothing. The customer service there was already terrible im pretty sure if i would’ve called the rude cashier would’ve told me the chicken flew away. Wasn’t even worth going back to get a refund they killed my entire day.
Atmosphere: 1
Food: 1
Service: 1
John P.
Pitiful. The last few times I've come to this location, my wings aren't fully sauced.
After reading most of these reviews, I am glad our experience was different.. on the food at least.We don’t live in Greensboro and ordered Togo, when we arrived, my husband went in and picked it up, he said the staff was odd, but other than that that exchange went okay. He got in the car and checked the bag before we left. Everything was correct, to the sauce I ordered as well. The chicken strips were long and very good, ranch as always was great. The Cajun corn was so so good. Overall a good experience.
Arrogant and combative service. The order taker celebrated my exit from the premises.
Technical Support
Wings are really no better than BWW or East Coast. The forgot the ranch and corn. Not the cleanest place either. Won’t be
Atmosphere: 1
Food: 2
Service: 1
Shai S
I've visited this Wingstop five times, and on two occasions, they provided the wrong items. The chicken tenders are inconsistent. Despite giving them the benefit of the doubt, spending over $30 resulted in only being able to eat some of the food. Reporting issues on the app is challenging, making it doubtful that I'll receive a refund for the missing item. Needless to say, I won't be returning to this place anytime soon.
The price for factory processed chicken called boneless chicken should have been a crime. The food quality was the worst I would never eat or recommend this so called restaurant Just plain awful stay away
Charity Guerrero
This was one of the worst experiences with customer service and food quality! Yesterday night me and my family decided to order dinner through the windstop app.(the app is its own separate problem) We ordered a good amount of wings and ranch too!!! When the food got here there was no ranch at all! Then the fries tasted horrible!!! They tasted as if they’d been soaked in dirty dish water! My tenders were nasty, chewy, and soggy!!! We decided to call up there because there was no option for a refund or any conflict resolution in the app. The lady that answered the phone had a horrible attitude and said we would have to come up there and return the fries to get fresh ones and there was no way to get a refund! She then told us the only way we could get a refund was through the general manager and she wasn’t there, so we would have to call up there in the morning. So fast forward to this morning we call, the general manager is just as rude and says we would need to bring the food back for a refund…girl, it’s in the trash because it was disgusting! And who keeps their food over night if it was nasty. Anyway we can’t get a refund because we need to bring the food back. In short, the food was disgusting and the staff was not accommodating, especially the general manager. Please don’t come here, it has two stars for a reason!!!
Atmosphere: 1
Food: 1
Service: 1
Linda Whitfield
Chicken was cooked kinda hard. Cheese fries were solid. My main issue was some of the chicken had feathers on them as seen in the photo. Also, this location is sketchy.
Atmosphere: 1
Food: 2
Service: 5
Becca Adams
everyone there had no people skills, they didn’t seem happy to be there or to service us. Jasmin was on her phone while taking our orders, so there was a miscommunication when it came to ranch (they forgot all of our ranch, thankfully i had my receipt) we had to pay even though it comes with your wings. the workers move in slow motion, one of the cashiers had a cigarette/blunt just out in the open for the world to see. the food is good as always but we just didn’t feel happy to be there. also turns out you can’t just get 5 boneless wings by themselves (we’ve done that plenty of times at this location) if you go here just make sure to check your bag before you leave !!
Food: 5
Recommended dishes: Wings
Walter R
Online Lunch Order for the office. Boneless wings were old, as if they were cooked yesterday, dropped in the fryer and then sauced. This place used to be really good.
The place has poor customer service and overpriced food. I’m guessing they don’t have to care ,due to location. Last time I’ll be going there. I recommend starving before eating at this location. Zero stars for me!
Atmosphere: 1
Food: 1
Service: 1
It's like Noone cares about there job anymore, closed dining room at 10pm didn't have
Atmosphere: 2
Food: 3
Service: 2
I walked in, ordered my food and waited for 30 minutes just to be asked by the dude with braids (who had no interest in being helpful) if I ordered my food in person. Dude was clearly high, I walked in faded and he looked just like me. I showed him my receipt and he walked off to look for my order. He came back and said they would “get it in now”. I waited for 15 more minutes and finally received my food. Food was good. Service was trash. I wish I could leave no stars. Won’t be coming back here…ever.
Atmosphere: 1
Food: 4
Service: 1
I came here 2/20/24 at 3pm and ordered CHICKEN buffalo fries they took a long time to call my order and i started to notice that people who were behind me in line got their food before me I usually don’t mind waiting for my food if i know it will come out fresh. They finally called my order and i grabbed it started driving back to work when i finally saw my order i was in disbelief there wasn’t any chicken i still had hope that there would be chicken at the bottom tried looking for it and nothing. The customer service there was already terrible im pretty sure if i would’ve called the rude cashier would’ve told me the chicken flew away. Wasn’t even worth going back to get a refund they killed my entire day.
Atmosphere: 1
Food: 1
Service: 1
Pitiful. The last few times I've come to this location, my wings aren't fully sauced.
Those Lemon Pepper Wings bangin!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, 15 Wings 2 Flavors, Seasoned Fries
After reading most of these reviews, I am glad our experience was different.. on the food at least.We don’t live in Greensboro and ordered Togo, when we arrived, my husband went in and picked it up, he said the staff was odd, but other than that that exchange went okay. He got in the car and checked the bag before we left. Everything was correct, to the sauce I ordered as well. The chicken strips were long and very good, ranch as always was great. The Cajun corn was so so good. Overall a good experience.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Fries, Cheese Sauce, Wings, Seasoned Fries
Arrogant and combative service. The order taker celebrated my exit from the premises.
Wings are really no better than BWW or East Coast. The forgot the ranch and corn. Not the cleanest place either. Won’t be
Atmosphere: 1
Food: 2
Service: 1
I've visited this Wingstop five times, and on two occasions, they provided the wrong items. The chicken tenders are inconsistent. Despite giving them the benefit of the doubt, spending over $30 resulted in only being able to eat some of the food. Reporting issues on the app is challenging, making it doubtful that I'll receive a refund for the missing item. Needless to say, I won't be returning to this place anytime soon.
Food: 4
Service: 1
Restaurantji Recommends
The price for factory processed chicken called boneless chicken should have been a crime. The food quality was the worst I would never eat or recommend this so called restaurant Just plain awful stay away
This was one of the worst experiences with customer service and food quality! Yesterday night me and my family decided to order dinner through the windstop app.(the app is its own separate problem) We ordered a good amount of wings and ranch too!!! When the food got here there was no ranch at all! Then the fries tasted horrible!!! They tasted as if they’d been soaked in dirty dish water! My tenders were nasty, chewy, and soggy!!! We decided to call up there because there was no option for a refund or any conflict resolution in the app. The lady that answered the phone had a horrible attitude and said we would have to come up there and return the fries to get fresh ones and there was no way to get a refund! She then told us the only way we could get a refund was through the general manager and she wasn’t there, so we would have to call up there in the morning. So fast forward to this morning we call, the general manager is just as rude and says we would need to bring the food back for a refund…girl, it’s in the trash because it was disgusting! And who keeps their food over night if it was nasty. Anyway we can’t get a refund because we need to bring the food back. In short, the food was disgusting and the staff was not accommodating, especially the general manager. Please don’t come here, it has two stars for a reason!!!
Atmosphere: 1
Food: 1
Service: 1
Chicken was cooked kinda hard. Cheese fries were solid. My main issue was some of the chicken had feathers on them as seen in the photo. Also, this location is sketchy.
Atmosphere: 1
Food: 2
Service: 5
everyone there had no people skills, they didn’t seem happy to be there or to service us. Jasmin was on her phone while taking our orders, so there was a miscommunication when it came to ranch (they forgot all of our ranch, thankfully i had my receipt) we had to pay even though it comes with your wings. the workers move in slow motion, one of the cashiers had a cigarette/blunt just out in the open for the world to see. the food is good as always but we just didn’t feel happy to be there. also turns out you can’t just get 5 boneless wings by themselves (we’ve done that plenty of times at this location) if you go here just make sure to check your bag before you leave !!
Food: 5
Recommended dishes: Wings
Online Lunch Order for the office. Boneless wings were old, as if they were cooked yesterday, dropped in the fryer and then sauced. This place used to be really good.
Atmosphere: 2
Food: 1
Service: 3