I have never in my life visited any kind of food or beverage establishment with this type of service. I have visited multiple times particularly in the last 6 months and this is what service I get; they are not serving food, out of bread items, no tea. I understand a business that a truck may not have arrived or something like that but to have these issues multiple times in a few months is absolutely insane. I continued to go because it's the closets to my house. This is not the type of service you want to continue to give to your community do you?
Devonya Battle
Hi is the manager or the person owns this place looking at this you're staff rude u suppose to greet customers.
Jamilah Siddiq Abdullahi
How is okay for an employee to be eating bacon as she is serving customers? Every other cashier is just talking and laughing… now I understand why the wait times are at least 20-30 minutes! I’ll head to WaWa from now on
Jennie Y
the staff is terrible, more concerned with gossip. took my money, opened the drawer “we don’t have change” and then tried to short change me. was rude when i asked for my money back, tired of being told “we’re not serving food” during times they should be. HORRIBLE bunch of staff
Vanessa Etheredge
They was not in the front for 5 minutes and doenut was old and hars
nicki dancy
Always a pleasure to visit.
jake flynn
Almost every time I go here the employees have terrible attitudes, there’s one guy who’s super nice but everyone else is so rude. I’m not sure what the manager is doing, but they are ALWAYS out of something. Today they were out of eggs. How do you run out of eggs at a breakfast place? Poor management. Quality. About half the food I get from here is obviously microwaved/reheated, like floppy soggy and sad food. Overall I’d go somewhere else. If you like Dunkin', don’t let this location ruin it for you
Atmosphere: 1
Food: 1
Service: 1
Kelly Stone
Love the coffee!! Customer Service / Atmosphere is lacking. I guess if you don't go through the drive-thru something is wrong with you!?!?
Atmosphere: 4
Food: 4
Service: 4
Gwendolyn “GW” Wiggins
Went Thur drive thru and cashier was so rude. Made me feel as if I was a problem.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel
JAMES Jackson
Staff getting a little overwhelmed but pull through
If you place a mobile order and pick it up in the drive thru, they ALWAYS fill your coffee a tad bit over half way instead of giving you what you pay for. Who wants to pay $4-$6+ for a drink just to take 2 sips and it’s gone? Please do better.
Atmosphere: 4
Food: 2
Service: 1
keisha lane
I went to this store on 11/4/2024 and went for a pick up order. I went inside and it was dissappointing as no one said good mornign although I did. I was not acknowledged at all. I went to the counter and waited as the young lady was preparing some orders. After not being acknowledged I gave my name and she said nothing....Well she then handed me my coffee again without saying anything to me, however the staff was cackling to eachother. When I spend my money I would at least like to be acknowledged. This is sad becasue I used to go here all the time and they have always had top tier service. Staff need to know that a simple good morning can make or break your store...IJS.
Atmosphere: 2
Food: 5
Service: 2
Lori Nakama
Hot vanilla latte is better than starbucks. Service fast and courteous.
Food: 5
Service: 5
Recommended dishes: Croissant
Carolyn Dixon
Seem as if every time I decide to visit this Dunkin' Donuts, they only accept cash. I don't walk around with cash on me, There should at least be a sign on the door so I don't waste my time getting out of my car, and walking into this establishment.
Service: 1
Vonnie Capps
First visit and will definitely be back. Service was outstanding!! Donuts and coffee were great.
I have never in my life visited any kind of food or beverage establishment with this type of service. I have visited multiple times particularly in the last 6 months and this is what service I get; they are not serving food, out of bread items, no tea. I understand a business that a truck may not have arrived or something like that but to have these issues multiple times in a few months is absolutely insane. I continued to go because it's the closets to my house. This is not the type of service you want to continue to give to your community do you?
Hi is the manager or the person owns this place looking at this you're staff rude u suppose to greet customers.
How is okay for an employee to be eating bacon as she is serving customers? Every other cashier is just talking and laughing… now I understand why the wait times are at least 20-30 minutes! I’ll head to WaWa from now on
the staff is terrible, more concerned with gossip. took my money, opened the drawer “we don’t have change” and then tried to short change me. was rude when i asked for my money back, tired of being told “we’re not serving food” during times they should be. HORRIBLE bunch of staff
They was not in the front for 5 minutes and doenut was old and hars
Always a pleasure to visit.
Almost every time I go here the employees have terrible attitudes, there’s one guy who’s super nice but everyone else is so rude.
I’m not sure what the manager is doing, but they are ALWAYS out of something. Today they were out of eggs. How do you run out of eggs at a breakfast place? Poor management.
Quality. About half the food I get from here is obviously microwaved/reheated, like floppy soggy and sad food.
Overall I’d go somewhere else. If you like Dunkin', don’t let this location ruin it for you
Atmosphere: 1
Food: 1
Service: 1
Love the coffee!! Customer Service / Atmosphere is lacking. I guess if you don't go through the drive-thru something is wrong with you!?!?
Atmosphere: 4
Food: 4
Service: 4
Went Thur drive thru and cashier was so rude. Made me feel as if I was a problem.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel
Staff getting a little overwhelmed but pull through
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sandwich
Restaurantji Recommends
If you place a mobile order and pick it up in the drive thru, they ALWAYS fill your coffee a tad bit over half way instead of giving you what you pay for. Who wants to pay $4-$6+ for a drink just to take 2 sips and it’s gone? Please do better.
Atmosphere: 4
Food: 2
Service: 1
I went to this store on 11/4/2024 and went for a pick up order. I went inside and it was dissappointing as no one said good mornign although I did. I was not acknowledged at all. I went to the counter and waited as the young lady was preparing some orders. After not being acknowledged I gave my name and she said nothing....Well she then handed me my coffee again without saying anything to me, however the staff was cackling to eachother. When I spend my money I would at least like to be acknowledged. This is sad becasue I used to go here all the time and they have always had top tier service. Staff need to know that a simple good morning can make or break your store...IJS.
Atmosphere: 2
Food: 5
Service: 2
Hot vanilla latte is better than starbucks. Service fast and courteous.
Food: 5
Service: 5
Recommended dishes: Croissant
Seem as if every time I decide to visit this Dunkin' Donuts, they only accept cash. I don't walk around with cash on me, There should at least be a sign on the door so I don't waste my time getting out of my car, and walking into this establishment.
Service: 1
First visit and will definitely be back. Service was outstanding!! Donuts and coffee were great.
Atmosphere: 5
Food: 5
Service: 5
Loading...