Smoothie King

I just had the best customer service!! Happy service, and EXTREMELY KIND! Made my day!!

Atmosphere: 5

Food: 5

Service: 5

Still waiting on the manager to contact me about a refund from 3 days ago. I ordered a smoothie bowl online and paid for it online. When I got there to pick it up, I was told they were out of acai mix. The guy working said he couldnt do refunds and I would have to wait for the manager to do it when she returned to work in two days. It's crazy that they dont have anyone handle that. I called two days later and asked for the manager. Although the manager was working, she wouldn't take the call and had the employee take a message. When I explained what happened the employee said it would take 7-10 days for the refund to show up. I told her I still would like to be notified by the manager when the refund had actually been done, so I wasnt waiting 7-10 days only to find out that she forgot or didnt do it for some reason and then have to wait even longer. Either way, it shouldn't be that difficult or take that long to get my money back for something I never got. I think it's just an excuse for them to get out of giving a refund. I left my name and number so the manager could contact me and still havent heard anything. It's just very unprofessional.

Kamos is knowledgeable and super friendly!

Atmosphere: 5

Food: 5

Service: 5

I was skeptical about trying Smoothie King based on previous ratings, but I’m glad I did. I haven’t been to a Smoothie King in years so I asked the employee about the menu. She was helpful in explaining the menu items. The smoothie I had was delicious and it’s highly likely I will return in the future.

Atmosphere: 5

Food: 5

Service: 5

Atmosphere only 2 out of 10 because of the girl that helped me !! , I was there yesterday around 3:45 ish to get me a acai bowl. I’ve sent someone to get me a bowl before and it looked like the very first picture , I came yesterday and it was TOTALLY different. I already felt unease because the boy that was working kept calling the girl “aye” instead of using her name like she was a pet. and then proceeded to tell me he was the manager when I asked for a manager , I told him I needed a refund and he told me they don’t do those ! He told me I shook my bowl up. he didn’t even mash the acai down , my bowl didn’t look like love at all he just threw everything together!! and told me it was my fault! this bow is 13$ trying to skimp it is insane. My first bowl was delicious and I got my moneys worth ! the acai didn’t even stop near the top of the bow and the topping didn’t even overlap the dome cup at ALL , I was very disappointed in my visit and truly won’t ever come here again. we need a new location for smoothie king ASAP!

Atmosphere: 2

Food: 1

Service: 1

Pulled up after driving 40mins to be told they are not taking any in store orders. What’s the difference between and in store order and online order. No sign on the door or anything l.

White girl blonde hair nose piercing and some tattoos had an awful attitude and is extremely rude.

Atmosphere: 3

Food: 4

Service: 1

Rude young man working, who was slow and rude to me and other customers.

Atmosphere: 1

Food: 3

Service: 1

Great service ?? the ladies at this establishment are friendly and very helpful on the menu choices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Cocoa Haze, PB Delight

I've have been stopping her for many years
This is my first bad experience
When walking in, the facility had a horrible septic odor. The lady said it was the grease trap from the kitchen. The restroom was out of toilet paper, counters unclean, trash cabinet hanging and broken. There were 2 workers, one unhappy and the other very average. The smoothie had such large prices of ice 2 of the 3 smoothies were unable to be sucked through the straw.
This experience was nothing like past visits. I'm not sure if there have been management changes but I will not go back.

Atmosphere: 2

Food: 2

Service: 3

I LOVE THIS PLACE!!! I’m here every week, sometimes every day?. I should sponsor, I’ve even put my family and co worker on! 10/10. The service is AMAZING, and I wish I could give more than 5 stars

Atmosphere: 5

Food: 5

Service: 5

I've have been stopping her for many yearsThis is my first bad experienceWhen walking in, the facility had a horrible septic odor. The lady said it was the grease trap from the kitchen. The restroom was out of toilet paper, counters unclean, trash cabinet hanging and broken. There were 2 workers, one unhappy and the other very average. The smoothie had such large prices of ice 2 of the 3 smoothies were unable to be sucked through the straw.This experience was nothing like past visits. I'm not sure if there have been management changes but I will not go back.

Atmosphere: 2

Food: 2

Service: 3

We are so disappointed about how they stop doing Açaí bowls at eight pm we were there at 8:02 😐

We are so disappointed about how they stop doing Açaí bowls at eight pm we were there at 8:02 ?

We will not be back. My daughter and I arrived at 7:29 PM and they close at 8:00 PM and refused service for two smoothie bowls.