Rocky River Coffee Co.

I love this coffee shop and have been coming here for years. However, a recent visit was ruined by the customer service. My wife has a lactose allergy while breast feeding our newborn. If she consumes dairy the baby will spit up all of her milk. Asking for an allergy menu isn’t weird but when we asked for one the woman taking our order responded “we don’t have that but we do our best.” We can’t just hope that your “best” is enough to ensure our little one won’t get sick from her food. We’d rather just take our business somewhere else with makes me sad.

Atmosphere: 4

Food: 5

Service: 2

Coffee was just ok. Barista gave us both a mocha (I ordered a regular latte). Barista and staff were a bit chatty which is fine but I’m sure the distraction caused the order screw up. I drank the mocha - it was imbalanced and had way too much sugar which overshadowed the coffee (flavor).
I did order the chocolate peanut butter cookie tho. That was pretty amazing and unique - almost like a pressed crumbly biscuit with oats in it maybe? I could eat a ton of those.

Service was pretty slow; there was some argument about making a cortado a customer behind us requested.. barista said they don’t make them (pretty sure because they didn’t know how to make one 🤦‍♂️).

Atmosphere: 3

Food: 3

Service: 3

Not a ton of seating but the coffee is good.

Atmosphere: 4

Service: 5

We come in pretty regularly, but the service was awful today. After waiting a while for coffee order to be made, they gave the order to someone else. Instead of apologizing and jumping on a replacement, that resulted in yet another long wait. The final straw, after all that, was having the audacity to ask for .25 cents for a water. Do better.

Atmosphere: 2

Food: 3

Service: 1

It's not that great. Needs updating.

Great coffee. Can get cramped inside when it is busy.

Atmosphere: 5

Food: 5

Service: 5

Been here twice so far, the food and coffee is very consistent. Great employees and everything. One of our favorite coffee spots.

Atmosphere: 5

Food: 5

Service: 5

Loooove their coffee! Workers are always so sweet and everything I've had on the menu is so good!

Atmosphere: 5

Food: 5

Service: 5

My favorite coffee shop. Delicious lattes. A limited but scrumptious menu of sandwiches. My favorite ice cream. All surrounded by kind people who want to make your experience enjoyable. I shouldn’t tell you because I’d love to keep this place a secret just for me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Bakery

Great little coffee shop!

Atmosphere: 5

Food: 5

Service: 5

Great coffee and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Salted Caramel

Stopped on road trip for afternoon snack and coffee break. Got cappuccino, cold brew, oatmeal crème pie, and lemon blueberry loaf slice for less than $20. All tasted great. Comfy seating area.

Dietary restrictions: Dairy alternatives available

Atmosphere: 5

Food: 5

Service: 5

Exactly what you would want from a local coffee shop. Great friendly service, great coffee and baked goods.

The atmosphere is perfect with space to relax, chat, or work both inside and out.

Good pricing with medium mocha frappe with two shots for $5

Parking: Parking is good. About a couple hundred feet away.

Kid-friendliness: Kid/family friendly with polite and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Mocha Frappe

My favorite coffee shop!!!! I love everything service , coffee, ice cream, cookies, bagels , muffins, and everything!!

Atmosphere: 5

Food: 5

Service: 5

Stopped here on a friend's recommendation. This places HITS!! Had a bacon, egg n cheese biscuit and the rocky rivet milkshake (a shake with espresso in it).

Everything was amazing and the girls behind the counter were very nice! Will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5