I just stopped in for a quick lunch and was greeted by the nicest lady! She told me she was in the military and that impressed me even more! Super friendly and helpful! I wish more places had employees like her! I will definitely return to this location!
Atmosphere: 5
Food: 5
Service: 5
Linda Taylor
We had breakfast there today, the food was excellent and the service at the drive thru was outstanding!!! She was helpful and informative. We appreciated her welcoming attitude. Thank you
Atmosphere: 5
Food: 5
Service: 5
Gabby
The service was terrible. The girl was so rude and didn’t have no manners. I ordered 2 drinks that was it. Told them twice what I wanted and they still only charged me for one and didn’t charge me for the other drink I asked for. I’m highly disappointed. I will never return here with how that girl was talking to me.
Atmosphere: 1
Food: 2
Service: 1
Frost Hands
Usually seem to be stressed out and lack of employment. Lines always long.
Atmosphere: 2
Food: 2
Service: 2
Shawn Howard
Great beagles. Great service. What more could you ask for.
Atmosphere: 5
Food: 5
Service: 5
Mildred Symonds
This amazing beautiful lady named Jordan. She works at dunking donuts and she was so nice and kind so please GIVE HER A RAISE!!!
Atmosphere: 5
Food: 5
Service: 5
Naomi “MandyPandy” Rinesmith
Definitely got my entire order wrong
Ryoku Y
They have the option to select some donuts as unavailable online when they're out of them, but would rather leave it as available and scam customers when they get there. Every time I go there after noon, they either swap donuts or just don't give you all the donuts you order.
Atmosphere: 2
Food: 3
Service: 1
Douglas Sewell
Cleaned up big time compared to last time I was here. You can see an obvious effort to change ways of the past. They were very busy when I arrived and they got through the line with ease. Great improvement over time.
Atmosphere: 5
Food: 5
Service: 5
Boring Fisherman
I like to come here for an iced coffee from time to time. Good coffee, good service, and the breakfast sandwiches are good too!
I've come to this dunkin donut for 2 years with my fiance over the years I went today with my other family and I ordered 1 14oz milk a sweet tea a coffee and Rockstar energy drink everything else was perfect and it was good but the milk tasted and smelled spoiled they quickly replaced it and the taller black guy making drinks was rude and told me I had to try it there now when I tried it I spit it out it somehow tasted worse and then the manager came and told me im the only one who's complained and just decided to refund me like I was wanted that to begin with I've had some good interactions with this place before but now im not sure if I'll ever return I wanted some quality customer service and for them to understand the milk tasted spoiled and rotten. I was never rude or raised my voice, so for this treatment, it really bothers me..
I have an update today is 6/18/25 It turns out they aren't supposed to give you milk in the plastic cups but its supposed to be in a sealed bottle like it was on the screen they still proceeded to hand me this plastic up with milk in it telling me they just opened one and poured it in. It's sad I got a call from the lady in Morehead wondering why this Havelock stores problem got sent to her because the complaint line can't figure out what their doing. It's been a few months since this whole incidents and me and my family and I have not returned its baffling how a few rotten eggs could completely ruin a whole store I wouldnt waste my time ever coming where again its a lost cause the owner should be paying more attention.
Atmosphere: 5
Food: 3
Service: 1
Melanie Tull
Excellent ice cream always!
Atmosphere: 3
Food: 5
Service: 4
Rhian Knight
Employees are rude and do not know how to make a coffee. This location has been terrible for years. Won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Daniel Youket
We placed an order on the computer and somehow didn't register everything we tried ordering and then talking to the staff they just gave us attitude and wouldn't listen to what we were trying to tell them.
Atmosphere: 1
Food: 3
Service: 1
Michael Fussa
Wonderful Dunkin store. The staff are very friendly and do a great job preparing you order. Will go back again.
I just stopped in for a quick lunch and was greeted by the nicest lady! She told me she was in the military and that impressed me even more! Super friendly and helpful! I wish more places had employees like her! I will definitely return to this location!
Atmosphere: 5
Food: 5
Service: 5
We had breakfast there today, the food was excellent and the service at the drive thru was outstanding!!! She was helpful and informative. We appreciated her welcoming attitude. Thank you
Atmosphere: 5
Food: 5
Service: 5
The service was terrible. The girl was so rude and didn’t have no manners. I ordered 2 drinks that was it. Told them twice what I wanted and they still only charged me for one and didn’t charge me for the other drink I asked for. I’m highly disappointed. I will never return here with how that girl was talking to me.
Atmosphere: 1
Food: 2
Service: 1
Usually seem to be stressed out and lack of employment. Lines always long.
Atmosphere: 2
Food: 2
Service: 2
Great beagles. Great service. What more could you ask for.
Atmosphere: 5
Food: 5
Service: 5
This amazing beautiful lady named Jordan. She works at dunking donuts and she was so nice and kind so please GIVE HER A RAISE!!!
Atmosphere: 5
Food: 5
Service: 5
Definitely got my entire order wrong
They have the option to select some donuts as unavailable online when they're out of them, but would rather leave it as available and scam customers when they get there. Every time I go there after noon, they either swap donuts or just don't give you all the donuts you order.
Atmosphere: 2
Food: 3
Service: 1
Cleaned up big time compared to last time I was here.
You can see an obvious effort to change ways of the past.
They were very busy when I arrived and they got through the line with ease.
Great improvement over time.
Atmosphere: 5
Food: 5
Service: 5
I like to come here for an iced coffee from time to time. Good coffee, good service, and the breakfast sandwiches are good too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've come to this dunkin donut for 2 years with my fiance over the years I went today with my other family and I ordered 1 14oz milk a sweet tea a coffee and Rockstar energy drink everything else was perfect and it was good but the milk tasted and smelled spoiled they quickly replaced it and the taller black guy making drinks was rude and told me I had to try it there now when I tried it I spit it out it somehow tasted worse and then the manager came and told me im the only one who's complained and just decided to refund me like I was wanted that to begin with I've had some good interactions with this place before but now im not sure if I'll ever return I wanted some quality customer service and for them to understand the milk tasted spoiled and rotten. I was never rude or raised my voice, so for this treatment, it really bothers me..
I have an update today is 6/18/25
It turns out they aren't supposed to give you milk in the plastic cups but its supposed to be in a sealed bottle like it was on the screen they still proceeded to hand me this plastic up with milk in it telling me they just opened one and poured it in. It's sad I got a call from the lady in Morehead wondering why this Havelock stores problem got sent to her because the complaint line can't figure out what their doing. It's been a few months since this whole incidents and me and my family and I have not returned its baffling how a few rotten eggs could completely ruin a whole store I wouldnt waste my time ever coming where again its a lost cause the owner should be paying more attention.
Atmosphere: 5
Food: 3
Service: 1
Excellent ice cream always!
Atmosphere: 3
Food: 5
Service: 4
Employees are rude and do not know how to make a coffee. This location has been terrible for years. Won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
We placed an order on the computer and somehow didn't register everything we tried ordering and then talking to the staff they just gave us attitude and wouldn't listen to what we were trying to tell them.
Atmosphere: 1
Food: 3
Service: 1
Wonderful Dunkin store. The staff are very friendly and do a great job preparing you order. Will go back again.
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