I placed my order today on 3-21-24 at exactly 1811. What I have witnessed today is the most extremely disgraceful service I have ever seen from any fast food restaurant I left the drive thru at 1834.... Over 20 minutes in the drive thru!!!!I started in fast food in the year 2000ish at 6 Dollars an hour and our times were 2 minutes from time of order to time of pickup at the window. I'm sorry but even though I think waves should be a little higher for employees in fast food the service has got to be quality service. Otherwise the labor is not worth paying for.And I hate to be harsh I really do but there were at least 4 people in the kitchen preparing orders it shouldn't take 23 minutes no
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Larry Smith
The sandwich I purchased that night was NOT what my wife expected. It was made poorly and didn't have half the meat it was supposed to have. I will eat there again but will not order that particular sandwich for her again.
Sandwich wasn't fresh ,cheese had discolored around the edges like it had sat out.
Atmosphere: 4
Food: 3
Service: 4
Eve Shealy
Clean and staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamocha Shake, Reuben
Anthony Bullock
Bad attitudes and awful
Atmosphere: 1
Food: 1
Service: 1
clementine hyman
The restaurant was clean and the employees were great they did their job. The was not good, my husband's sandwich was cold. I had a gyro made with roast beef, not real very disappointing.
Atmosphere: 3
Food: 1
Service: 5
JAMES RHODES
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Crystal Tuck
It's just so slow waiting on you"re food!?
Atmosphere: 4
Service: 4
Recommended dishes: French Dip, Curly Fries, Roast Beef
EarvinD1
Went there at 9:45, and no one came to drive thru intercom system . Drove up to the window, young lady said they were close. I then replied online and the window say you close at 9 she said well we close now. This establishment apparently shut’s down when they feel like it . 08/02/2023
Atmosphere: 1
Service: 1
Shirelle Bullock
Glad to see the fish strip basket is back!!! Everything fresh and hot. Great service. ?
Unfortunately so many businesses are understaffed and Arby’s is no exception. There were only a couple workers and the lobby was closed. The employees were doing the best they could, considering how short staffed they were. The employees are the only reason I am giving it more than 1 star. They were polite and courteous. I used the app to order. Since Arby’s does not have online order spots, like other restaurants, I was stuck in a line of many cars. The app gave me a time for my online order. Since I had to wait in the drive thru line, I got my lunch 35 minutes later. If these places are going to survive, it’s time for the big execs to take a little less, so they can pay more and get a few more employees.
Food: 4
Service: 5
Megan Cruz
It's good food when its done right.
Atmosphere: 5
Food: 5
Service: 5
Don Woods
Waited at drive through for 30 minutes while they kept telling me computers were down. Went inside and they had 2 registers at front with one not being used. Anytime they could have said drive around it is going to be a while instead of "one sec" over and over again. Why not ring up at a different register? I was helped inside but couldn't do it at the drive through? Roast beef tasted old, and mozzarella sticks had something hard melted inside the cheese sticks like plastic.
Atmosphere: 1
Food: 1
Service: 1
Paul Stennett
Great customer service. The lady who served us was pleasant and patient.
I had to wait 30 mins to even oder plus on top of it all they couldn't get my oder right I can't stand the way Arby's cheese taste so how hard is it to make to classic roast beef with out that cheddar cheese I have eaten at many Arby's this place has poor customer service and can't even get a order right I am said to report this but customer you want at a fast food joint make sure the oder it right
I placed my order today on 3-21-24 at exactly 1811. What I have witnessed today is the most extremely disgraceful service I have ever seen from any fast food restaurant I left the drive thru at 1834.... Over 20 minutes in the drive thru!!!!I started in fast food in the year 2000ish at 6 Dollars an hour and our times were 2 minutes from time of order to time of pickup at the window. I'm sorry but even though I think waves should be a little higher for employees in fast food the service has got to be quality service. Otherwise the labor is not worth paying for.And I hate to be harsh I really do but there were at least 4 people in the kitchen preparing orders it shouldn't take 23 minutes no
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Curly Fries, Roast Beef
The sandwich I purchased that night was NOT what my wife expected. It was made poorly and didn't have half the meat it was supposed to have. I will eat there again but will not order that particular sandwich for her again.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Classic Roast Beef and Cheddar, Curly Fries, Arby's Signature Sandwiches
Sandwich wasn't fresh ,cheese had discolored around the edges like it had sat out.
Atmosphere: 4
Food: 3
Service: 4
Clean and staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamocha Shake, Reuben
Bad attitudes and awful
Atmosphere: 1
Food: 1
Service: 1
The restaurant was clean and the employees were great they did their job. The was not good, my husband's sandwich was cold. I had a gyro made with roast beef, not real very disappointing.
Atmosphere: 3
Food: 1
Service: 5
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
It's just so slow waiting on you"re food!?
Atmosphere: 4
Service: 4
Recommended dishes: French Dip, Curly Fries, Roast Beef
Went there at 9:45, and no one came to drive thru intercom system . Drove up to the window, young lady said they were close. I then replied online and the window say you close at 9 she said well we close now. This establishment apparently shut’s down when they feel like it . 08/02/2023
Atmosphere: 1
Service: 1
Glad to see the fish strip basket is back!!! Everything fresh and hot. Great service. ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately so many businesses are understaffed and Arby’s is no exception. There were only a couple workers and the lobby was closed. The employees were doing the best they could, considering how short staffed they were. The employees are the only reason I am giving it more than 1 star. They were polite and courteous. I used the app to order. Since Arby’s does not have online order spots, like other restaurants, I was stuck in a line of many cars. The app gave me a time for my online order. Since I had to wait in the drive thru line, I got my lunch 35 minutes later. If these places are going to survive, it’s time for the big execs to take a little less, so they can pay more and get a few more employees.
Food: 4
Service: 5
It's good food when its done right.
Atmosphere: 5
Food: 5
Service: 5
Waited at drive through for 30 minutes while they kept telling me computers were down. Went inside and they had 2 registers at front with one not being used. Anytime they could have said drive around it is going to be a while instead of "one sec" over and over again. Why not ring up at a different register? I was helped inside but couldn't do it at the drive through? Roast beef tasted old, and mozzarella sticks had something hard melted inside the cheese sticks like plastic.
Atmosphere: 1
Food: 1
Service: 1
Great customer service. The lady who served us was pleasant and patient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Turkey Gyro, Greek Gyro, Curly Fries
I had to wait 30 mins to even oder plus on top of it all they couldn't get my oder right I can't stand the way Arby's cheese taste so how hard is it to make to classic roast beef with out that cheddar cheese I have eaten at many Arby's this place has poor customer service and can't even get a order right I am said to report this but customer you want at a fast food joint make sure the oder it right
Atmosphere: 1
Food: 1
Service: 1