Cleanest and well managed restaurant in Henderson.
Atmosphere: 5
Food: 5
Service: 5
Amanda Pearce
This restaurant needs new management I’m guessing. I placed a catering order on December the 16th by phone. Tracey the manager of this particular restaurant in Henderson NC is the person I spoke to on the phone and that took my order on Monday the 16th of December in the AM hours. She asked for my name my phone number and what I would like to order. Once I placed the order she asked what day and time I would like to pick the order up. I chose December the 24th at 12 pm and she agreed with the date and time. I arrived at the restaurant at 11:39AM and went inside to let them know I was there for my order and that I was early. Well of course it was not ready which that was okay so I told the lady at the register after she wrote my order down once again with my phone number and my name that I would be back to give them some time. Arrived back at this restaurant at 1:23pm and had to stand in line for about 20 minutes with other customers as well. Once I made it to the register the girl informs me that they can’t find my order slip anywhere they have no idea what could have happened to it. Now it won’t one ticket lost it was 2 tickets lost for the same order. Well I go ahead and pay for the order and sit down to wait in the meantime my husband is in the drive thru to order food and had been sitting in that line since I came in the building because we thought me running in to get a catering order was going to be quick considering I had already been there at 11:39am for the same order. Well while he is waiting all of a sudden the drive thru is closed I approached the counter and yes I stood at the end of the cash register counter in the walk way in order to get the young girls attention that was working the drive thru I never once went behind the counter. As I spoke to the young lady and explained she was willing to help and allow him to give the order since we had been waiting forever in the middle of this young lady trying to help and to do her job that wonderful manager Tracey walked up to get in the middle of the conversation and to tell me to step back because it was hazardous being that I didn’t have on none slip shoes. and simply disregard that I had been more then patient at this point and walked back to her work station as she mentioned she was the manager. At that point as a manager she should have been proud to see her employee trying to handle the situation and trying to help the situation but clearly stating what her job title was well it must have been more important. So after all was said I requested my refund which she didn’t come to the front to do herself she passed her keys off to the employee that was running the front register to give me a refund in cash even though I paid with my debit card. Didn’t matter to me one way or another how they gave it back I’m just stating that to say this seems to me she didn’t come to the front to do her own job as manager because she must have realized she was in the wrong. She walked away from her work station to announce what her job title was but was not professional enough to walk to that register to take care of the refund for her customer. So Tracey thanks for loosing my order that you took yourself over the phone and thanks to that employee that you had running the front register that lost it the second time I walked out of this restaurant at 2:21pm with nothing. I didn’t have an issue with waiting because I could clearly see that this place was busy and these people are working on a holiday I’m sure they didn’t want to be there themselves so I was trying to be patient cause it’s not their fault. But been the manager and unprofessional like that after I’ve been more then nice I think not so good luck biscuitville in Henderson NC as long as this is the manager this place will go down hill. It’s already started!!!!!
Atmosphere: 1
Service: 1
Jason
Slowest drive thru ever, currently waiting in line now and have been here for 30 minutes
Dequindra Jalliyal
Came to this location from out of town, and literally stayed in line for 30 minutes…unacceptable far from fast food service. Will never come to this location again something has to give Cary nc would never!
shameek marseille
I love that the food is fresh. My biscuit was a bit dry but the service was great. Someone in our group ordered the wrong thing and it was no trouble for them to correct it. They were even so kind as not to charge the upgrade cost.
Atmosphere: 5
Food: 4
Service: 5
Ryan Sherrill
Employees are very friendly
Ron Vedder
Great food and great service 👍
Atmosphere: 5
Food: 5
Service: 5
Leigh Hughes Ballance
Trick question this place is our go to and staff is amazing just like the food
Atmosphere: 5
Food: 5
Service: 5
Rashondra Bradford
I don't mind driving to Henderson just to get breakfast from here. The employees are always so respectful and helpful! My food is always hot and good!
Atmosphere: 5
Food: 5
Service: 5
John Jones
Very crowded, but I think everyone enjoys a hot breakfast. Food good and white gravy was great.
Good food. I wish they offered toast. I'd rather have toast than a biscuit.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Biscuits and Gravy
Gato26 Javi
Good place for a quick trip
Atmosphere: 5
Food: 5
Service: 5
Erik Walton
Delicious food and super friendly staff. I was talking it up to my friend that had never been and we weren't disappointed.
Atmosphere: 5
Food: 5
Service: 5
Terry Thomas
I always try and stop by here when I'm in Henderson and it never disappoints. The biscuits are very good . This time i tried the Cubian (Verry Good)The fries are better than The Old Fashion Burger Chain that started serving breakfast not too long ago . They need one of these in Williamsburg Virginia. The Employees were very friendly and great atmosphere
Cleanest and well managed restaurant in Henderson.
Atmosphere: 5
Food: 5
Service: 5
This restaurant needs new management I’m guessing. I placed a catering order on December the 16th by phone. Tracey the manager of this particular restaurant in Henderson NC is the person I spoke to on the phone and that took my order on Monday the 16th of December in the AM hours. She asked for my name my phone number and what I would like to order. Once I placed the order she asked what day and time I would like to pick the order up. I chose December the 24th at 12 pm and she agreed with the date and time. I arrived at the restaurant at 11:39AM and went inside to let them know I was there for my order and that I was early. Well of course it was not ready which that was okay so I told the lady at the register after she wrote my order down once again with my phone number and my name that I would be back to give them some time. Arrived back at this restaurant at 1:23pm and had to stand in line for about 20 minutes with other customers as well. Once I made it to the register the girl informs me that they can’t find my order slip anywhere they have no idea what could have happened to it. Now it won’t one ticket lost it was 2 tickets lost for the same order. Well I go ahead and pay for the order and sit down to wait in the meantime my husband is in the drive thru to order food and had been sitting in that line since I came in the building because we thought me running in to get a catering order was going to be quick considering I had already been there at 11:39am for the same order. Well while he is waiting all of a sudden the drive thru is closed I approached the counter and yes I stood at the end of the cash register counter in the walk way in order to get the young girls attention that was working the drive thru I never once went behind the counter. As I spoke to the young lady and explained she was willing to help and allow him to give the order since we had been waiting forever in the middle of this young lady trying to help and to do her job that wonderful manager Tracey walked up to get in the middle of the conversation and to tell me to step back because it was hazardous being that I didn’t have on none slip shoes. and simply disregard that I had been more then patient at this point and walked back to her work station as she mentioned she was the manager. At that point as a manager she should have been proud to see her employee trying to handle the situation and trying to help the situation but clearly stating what her job title was well it must have been more important. So after all was said I requested my refund which she didn’t come to the front to do herself she passed her keys off to the employee that was running the front register to give me a refund in cash even though I paid with my debit card. Didn’t matter to me one way or another how they gave it back I’m just stating that to say this seems to me she didn’t come to the front to do her own job as manager because she must have realized she was in the wrong. She walked away from her work station to announce what her job title was but was not professional enough to walk to that register to take care of the refund for her customer. So Tracey thanks for loosing my order that you took yourself over the phone and thanks to that employee that you had running the front register that lost it the second time I walked out of this restaurant at 2:21pm with nothing. I didn’t have an issue with waiting because I could clearly see that this place was busy and these people are working on a holiday I’m sure they didn’t want to be there themselves so I was trying to be patient cause it’s not their fault. But been the manager and unprofessional like that after I’ve been more then nice I think not so good luck biscuitville in Henderson NC as long as this is the manager this place will go down hill. It’s already started!!!!!
Atmosphere: 1
Service: 1
Slowest drive thru ever, currently waiting in line now and have been here for 30 minutes
Came to this location from out of town, and literally stayed in line for 30 minutes…unacceptable far from fast food service. Will never come to this location again something has to give Cary nc would never!
I love that the food is fresh. My biscuit was a bit dry but the service was great. Someone in our group ordered the wrong thing and it was no trouble for them to correct it. They were even so kind as not to charge the upgrade cost.
Atmosphere: 5
Food: 4
Service: 5
Employees are very friendly
Great food and great service 👍
Atmosphere: 5
Food: 5
Service: 5
Trick question this place is our go to and staff is amazing just like the food
Atmosphere: 5
Food: 5
Service: 5
I don't mind driving to Henderson just to get breakfast from here. The employees are always so respectful and helpful! My food is always hot and good!
Atmosphere: 5
Food: 5
Service: 5
Very crowded, but I think everyone enjoys a hot breakfast. Food good and white gravy was great.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Good food. I wish they offered toast. I'd rather have toast than a biscuit.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Biscuits and Gravy
Good place for a quick trip
Atmosphere: 5
Food: 5
Service: 5
Delicious food and super friendly staff. I was talking it up to my friend that had never been and we weren't disappointed.
Atmosphere: 5
Food: 5
Service: 5
I always try and stop by here when I'm in Henderson and it never disappoints. The biscuits are very good . This time i tried the Cubian (Verry Good)The fries are better than The Old Fashion Burger Chain that started serving breakfast not too long ago . They need one of these in Williamsburg Virginia. The Employees were very friendly and great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Bery good bretfast
Atmosphere: 5
Food: 5
Service: 5
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