I ordered food at the drive through at this location. I patiently repeated the order 3 times. Spoke to 2 different associates. I paid a fair price but was shorted a drink. I tapped on the window and the manager took my receipt and kept it. I next discovered that I was missing 2 food items. One wasn't even rung up. I had parked to eat with my family, so rather than attempt a 2nd drive through, I walked in. The manager had my food prepared and did nothing to correct the poor service. I was charged the 2.34 for the missing item. We really enjoy this location normally but this makes me want to not return.
Atmosphere: 2
Food: 5
Service: 1
Davis Groves
Best Burger around. Perfect Okra. Very clean. Very friendly staff and the prices are so low!
Michael English
First time here. An absolutely horrendous experience. The register was manned by a low talking mumbler. Could hardly understand what he was saying. Kept trying to push a meal deal with too much food when all we wanted was a burger and fries with a drink. Pretty simple order. He got both of our orders wrong, and the place was filthy. Avoid at all costs.
rae rae
Great food, fast service. Thank you Cook Out!
Cindy Burns
Stopped while traveling to get a shake. We went inside to use facilities as well. Very clean and the shakes were great as usual!
Atmosphere: 5
Food: 5
Service: 5
Heather Hart
Love the food here and the prices are absolutely great. You get so much food for a great price.
Went in for a cookout style burger order of fries and a order of hush puppies that was it. The try to upsale me over and over I said no tile the cashier walked away saying she did not understand what I want. When I look at the receit the still gave me stuff I did not ask for. Yes wasrt is free but I did not ask for water or for my order to be made in to a tray. Do not go here the will upsale you and not say sorry or anything. This before I look at my food hope it is what I ordered
Atmosphere: 3
Food: 3
Service: 1
Jeffrey Breedlove
80% of the time when I go to this cookout and go through the drive-through they miss part of my order… thanks for taking my money
Atmosphere: 3
Food: 4
Service: 1
Walter Mcmillan
It really is a solid 3.9 decent flavor for great value.
very quick and professional. they are always busy and they are very time efficient. good food, especially lately!!!! thanks
Atmosphere: 5
Food: 5
Service: 5
Alice Thomas Sheetz
The milkshake I purchased here was delicious and the service was great! Fast and efficient from the order screen to checkout.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Boyne
We were on our way back north and wanted to stop and get our last taste of Cook Out for a while. We ordered our usual, and I mentioned it to the server/cashier that we were headed back north. He was glad we stopped in for a bite and asked if we had ever had the cheese bites or walking taco. Somehow, we hadn't. He reached into his pocket and bought them for us to try. Jamie, you are the man!! Your kindness blew us away. Your passion for the restaurant warmed our hearts. The food stepped it up even farther. My husband dislikes mozzarella sticks but was pleasantly surprised with how much he liked the cheese bites. This stop put the cherry on top for our NC trip. Such a blessing!
Atmosphere: 5
Food: 5
Service: 5
J Haynie
It's fast food.
Atmosphere: 2
Food: 4
Service: 3
Andrew Harner
Man, whoever they got making those shakes now is absolutely the best. It might take a little longer than usual for my order, but I'll gladly wait for a shake done right. Thanks, Shake Girl!
I ordered food at the drive through at this location. I patiently repeated the order 3 times. Spoke to 2 different associates. I paid a fair price but was shorted a drink. I tapped on the window and the manager took my receipt and kept it. I next discovered that I was missing 2 food items. One wasn't even rung up. I had parked to eat with my family, so rather than attempt a 2nd drive through, I walked in. The manager had my food prepared and did nothing to correct the poor service. I was charged the 2.34 for the missing item. We really enjoy this location normally but this makes me want to not return.
Atmosphere: 2
Food: 5
Service: 1
Best Burger around. Perfect Okra. Very clean. Very friendly staff and the prices are so low!
First time here. An absolutely horrendous experience. The register was manned by a low talking mumbler. Could hardly understand what he was saying. Kept trying to push a meal deal with too much food when all we wanted was a burger and fries with a drink. Pretty simple order. He got both of our orders wrong, and the place was filthy. Avoid at all costs.
Great food, fast service. Thank you Cook Out!
Stopped while traveling to get a shake. We went inside to use facilities as well. Very clean and the shakes were great as usual!
Atmosphere: 5
Food: 5
Service: 5
Love the food here and the prices are absolutely great. You get so much food for a great price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Corn Dog, Hot Dog, Fudge, Chocolate Peanut Butter Shake
Good order was right.
Atmosphere: 4
Food: 4
Service: 4
Went in for a cookout style burger order of fries and a order of hush puppies that was it. The try to upsale me over and over I said no tile the cashier walked away saying she did not understand what I want. When I look at the receit the still gave me stuff I did not ask for. Yes wasrt is free but I did not ask for water or for my order to be made in to a tray. Do not go here the will upsale you and not say sorry or anything. This before I look at my food hope it is what I ordered
Atmosphere: 3
Food: 3
Service: 1
80% of the time when I go to this cookout and go through the drive-through they miss part of my order… thanks for taking my money
Atmosphere: 3
Food: 4
Service: 1
It really is a solid 3.9 decent flavor for great value.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
very quick and professional. they are always busy and they are very time efficient. good food, especially lately!!!! thanks
Atmosphere: 5
Food: 5
Service: 5
The milkshake I purchased here was delicious and the service was great! Fast and efficient from the order screen to checkout.
Atmosphere: 5
Food: 5
Service: 5
We were on our way back north and wanted to stop and get our last taste of Cook Out for a while. We ordered our usual, and I mentioned it to the server/cashier that we were headed back north. He was glad we stopped in for a bite and asked if we had ever had the cheese bites or walking taco. Somehow, we hadn't. He reached into his pocket and bought them for us to try. Jamie, you are the man!! Your kindness blew us away. Your passion for the restaurant warmed our hearts. The food stepped it up even farther. My husband dislikes mozzarella sticks but was pleasantly surprised with how much he liked the cheese bites. This stop put the cherry on top for our NC trip. Such a blessing!
Atmosphere: 5
Food: 5
Service: 5
It's fast food.
Atmosphere: 2
Food: 4
Service: 3
Man, whoever they got making those shakes now is absolutely the best. It might take a little longer than usual for my order, but I'll gladly wait for a shake done right. Thanks, Shake Girl!
Atmosphere: 4
Food: 4
Service: 4
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