I came, made my order as usual only asking to change chicken to beef and somehow it created a cascade of issues. Finally getting to the point of wanting to just drive off, the drive thru worker finally figured out the option and we finished our order.Then being charged the $25 dollars, they hand me half the food. Only one meal. Then looked at us as we were not missing a thing.We explained the issue and got another round of food but missing 3 items.Then the manager appears and asks what the issue is and finally after 3 different bags of food, we finally received our food.We really almost paid for 2x what they were gonna give us.MORAL OF THE STORY MAKE SURE YOU CHECK YOUR BAG. Especially if you don’t have time to back track for your items.EDIT: I’m not sure how long ago but I just opened my last taco and it’s the one I requested to be BEEF. Which is THE WHOLE REASON WE HAD A PROBLEM!!!! She couldn’t find the button to make it beef not chicken. AND I STILL ENDED UP WITH CHICKEN. LITERALLY A WASTE OF TIME. I have reasonably found that this is the last time I end up at the Hendersonville Taco Bell. If I could I would have put negative stars, a sad revelation.
Atmosphere: 1
Food: 3
Service: 1
Brock Goodling
Terrible service - terrible product - terrible at direction following. Haven’t had an order from here in 6 months that was correct. Expect them to mess up your order and then not correct the mistake they made.
Raymond
nasty food nasty staff they need to hire some real people instead of useless robots
Atmosphere: 1
Food: 1
Service: 1
James Ball
Over 26 dollars for 4 burrito Supremes. That won't happen again that's way too much for four burritos no drinks or anything.
Atmosphere: 4
Food: 4
Service: 4
Geoff Atwater
Awesome staff, service and totally awesome food. Great job.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Stark
Very easy pickup order..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Roro R.
I ordered the chicken power bowl and it had no chicken at all not even one bite of it!! The crunchy wraps same thing barely chicken like wth!!
Taylor Hardin
Okay y’all so I went to Taco Bell today and ordered Dorito loco taco and expected it to be decent considering it is fast food, unfortunately there was a creature in my food.. what seemed to be a larva. I’m gagging just typing this. Either y’all put that shi in my food on purpose or y’all need to clean up the place. Either way this is disgusting and outrageous! Speaking of cleaning up the place I had to stop by the bathroom and quickly turned back around the second I opened the door, there was fecal art all over the walls, not to mention the needles I seen in the trash can. I understand we can’t control what customers do but at least clean up the place and pretended to have some decency! While I’m here tell your employees to stop vaping around our food y’all can’t stay away from them vapes for more than 5 seconds who knows what else y’all breathing on our food. OUGHT TO BE ASHAMED!
Atmosphere: 1
Food: 1
Service: 1
Levi Freeburg
These last 2 drive-thru experiences have been 30+ minutes of waiting. Today I got to the window after 30 minutes and they didn't have any food prepared for me and didn't know my order. I asked what was going on and they said they have no one to work. Maybe warn the people in line they need to wait 30 minutes to 45 minutes before they get stuck in line? Very upsetting. I will never be going to this taco bell again.
Atmosphere: 1
Service: 1
Calaya Wise
How y’all can’t make a quesadilla?? You literally had one job. Count your mf days Taco Bell! I didn’t even ask for lettuce but y’all took the time to put some brown lettuce on my quesadilla.. again one job, change out your food supply especially if it’s brown! Do better Taco Bell. Y’all needa stop hiring kids for real!
Did not have the nationally advertised box meal specials because "we are locally owned." What???? Staff was nice though.
Atmosphere: 3
Food: 4
Service: 4
Andrea Lumpkins
Really good. Only no one would take our order we had to use
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap, Mexican Pizza
Joe Danna
Slowest drive through of any Tacobell ever I think. Ridiculous lines at all times because of this. You would think they're making real homemade Mexican food in there!
Atmosphere: 3
Food: 4
Service: 1
Quinton Douglas
They did better under the old management.Just shut this store down already they skimp on meat they are always out of EVERYTHING my order is always wrong abd good luck getting the size you ordered want a meal deal? They will say oh sorry we are out of thatIf i wanted a veggie taco i will order one this Taco Bell is becoming the bane of taco bell lovers in hendo go to the one on Hendersonville road in arden they dont skimp on meat they are understaffed yet still do their job right and are not ALWAYS out of everything
Atmosphere: 1
Food: 1
Service: 1
MikeyBuilds 8
Great food kind service. They did forget straws, but they gave me enough Diablo sauce to make up for
I came, made my order as usual only asking to change chicken to beef and somehow it created a cascade of issues. Finally getting to the point of wanting to just drive off, the drive thru worker finally figured out the option and we finished our order.Then being charged the $25 dollars, they hand me half the food. Only one meal. Then looked at us as we were not missing a thing.We explained the issue and got another round of food but missing 3 items.Then the manager appears and asks what the issue is and finally after 3 different bags of food, we finally received our food.We really almost paid for 2x what they were gonna give us.MORAL OF THE STORY MAKE SURE YOU CHECK YOUR BAG. Especially if you don’t have time to back track for your items.EDIT: I’m not sure how long ago but I just opened my last taco and it’s the one I requested to be BEEF. Which is THE WHOLE REASON WE HAD A PROBLEM!!!! She couldn’t find the button to make it beef not chicken. AND I STILL ENDED UP WITH CHICKEN. LITERALLY A WASTE OF TIME. I have reasonably found that this is the last time I end up at the Hendersonville Taco Bell. If I could I would have put negative stars, a sad revelation.
Atmosphere: 1
Food: 3
Service: 1
Terrible service - terrible product - terrible at direction following. Haven’t had an order from here in 6 months that was correct. Expect them to mess up your order and then not correct the mistake they made.
nasty food nasty staff they need to hire some real people instead of useless robots
Atmosphere: 1
Food: 1
Service: 1
Over 26 dollars for 4 burrito Supremes. That won't happen again that's way too much for four burritos no drinks or anything.
Atmosphere: 4
Food: 4
Service: 4
Awesome staff, service and totally awesome food. Great job.
Atmosphere: 5
Food: 5
Service: 5
Very easy pickup order..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
I ordered the chicken power bowl and it had no chicken at all not even one bite of it!! The crunchy wraps same thing barely chicken like wth!!
Okay y’all so I went to Taco Bell today and ordered Dorito loco taco and expected it to be decent considering it is fast food, unfortunately there was a creature in my food.. what seemed to be a larva. I’m gagging just typing this. Either y’all put that shi in my food on purpose or y’all need to clean up the place. Either way this is disgusting and outrageous! Speaking of cleaning up the place I had to stop by the bathroom and quickly turned back around the second I opened the door, there was fecal art all over the walls, not to mention the needles I seen in the trash can. I understand we can’t control what customers do but at least clean up the place and pretended to have some decency! While I’m here tell your employees to stop vaping around our food y’all can’t stay away from them vapes for more than 5 seconds who knows what else y’all breathing on our food. OUGHT TO BE ASHAMED!
Atmosphere: 1
Food: 1
Service: 1
These last 2 drive-thru experiences have been 30+ minutes of waiting. Today I got to the window after 30 minutes and they didn't have any food prepared for me and didn't know my order. I asked what was going on and they said they have no one to work. Maybe warn the people in line they need to wait 30 minutes to 45 minutes before they get stuck in line? Very upsetting. I will never be going to this taco bell again.
Atmosphere: 1
Service: 1
How y’all can’t make a quesadilla?? You literally had one job. Count your mf days Taco Bell! I didn’t even ask for lettuce but y’all took the time to put some brown lettuce on my quesadilla.. again one job, change out your food supply especially if it’s brown! Do better Taco Bell. Y’all needa stop hiring kids for real!
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Did not have the nationally advertised box meal specials because "we are locally owned." What???? Staff was nice though.
Atmosphere: 3
Food: 4
Service: 4
Really good. Only no one would take our order we had to use
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap, Mexican Pizza
Slowest drive through of any Tacobell ever I think. Ridiculous lines at all times because of this. You would think they're making real homemade Mexican food in there!
Atmosphere: 3
Food: 4
Service: 1
They did better under the old management.Just shut this store down already they skimp on meat they are always out of EVERYTHING my order is always wrong abd good luck getting the size you ordered want a meal deal? They will say oh sorry we are out of thatIf i wanted a veggie taco i will order one this Taco Bell is becoming the bane of taco bell lovers in hendo go to the one on Hendersonville road in arden they dont skimp on meat they are understaffed yet still do their job right and are not ALWAYS out of everything
Atmosphere: 1
Food: 1
Service: 1
Great food kind service. They did forget straws, but they gave me enough Diablo sauce to make up for
Atmosphere: 5
Food: 5
Service: 5