Waffle House

100 Sugarloaf Rd, Hendersonville
(828) 697-1994

Recent Reviews

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Nik Klimovych

I’ve been visiting this Waffle House few times
Actually I have been in a lot of different Waffle Houses and I think this one is one of the best places

Atmosphere: 5

Food: 5

Service: 5

Darius

Why would I order a hash brown bowl without eggs!? Got all the way home and realized my bowl wasn't correct. Along with my friends meal wasn't complete either!?

Atmosphere: 2

Food: 1

Service: 1

Anita Fisher

Went in never got acknowledged. Other people came in and they went straight to them. The 2 guys seemed like they didn't want to serve anyone. We left wont go back

Atmosphere: 1

Food: 1

Service: 1

Rodney Sr. “The Godfather” Van Cleave

One of the best I've been to in 50+ years, omelets was fantastic, hash browns and grits, on point, service was great 👍

Atmosphere: 4

Food: 5

Service: 5

Margaret Kendall

Very nice servers and hostess. The waffle wasn't quite cooked in the middle. It felt kinda gross I my mouth. Overall the food was good!

Atmosphere: 5

Food: 4

Service: 5

Dianna Santana (Santanarulz1)

This was by far the worst waffle house I've ever been to. It was Christmas Day and we knew they were busy so we expected the service to be slow but not as bad as it was. They only had 2 servers handling the guests and the to go orders in a packed dining room.
I didn't get my servers name but it was very visible that she was struggling. It didn't help that it was shift change but we were given silverware and told she be right back but it was almost 20 minutes before she actually got to us to get our drink and food order. I worked at waffle house and know their ways of operating but the thing that upset me the most was her manager taking her to the back to reprimand her for being behind. This was a poor choice from the manager who should've came out and helped for more then the 5 minutes that he helped the cooks which there was 3 of them. By pulling her in the back at that busy point of the day he just put her further behind. He should've helped her get caught up and talked to her after business slowed down.The poor server had at least 3 tickets in her hand that she was waiting for cooks to catch up so she could call them out. I know the lingo so I knew when she called our order and she called it correctly but the cook got it wrong and we didn't get some things we ordered. Bacon, toast and onions on my husband's order were taken off the bill as we never received them. The manager working that shift needs to be retrained and reprimanded for leaving his crew struggling as bad as they were instead of being in the back office doing whatever. Customers should come first. I know they have to count drawers and do end of shift paperwork but he should've completed it a little faster. We were there for over an hour and only seen him the one time he came out to help cooks and in my eyes that's unacceptable.
Lead by example and he didn't do that.

Atmosphere: 3

Food: 2

Service: 3

Thayet Pendragon

Delicious food! Many thanks to the Staff for putting up with us on Christmas eve after a full day of travel.

It was the best biscuits and gravy I've had in years!

Atmosphere: 5

Food: 5

Service: 5

Mackenzie Hensley

Terrible customer service. Our server never checked our drink and never came back after food was served.

Atmosphere: 1

Food: 4

Service: 1

Mitch Hensley

Was trying to use their full menu to order an omelet, one of their employees walked up took it off my table without a word, then our server said your not allowed to use that menu, piss poor social skills. Why have a menu that the public cannot order from

Service: 1

Krystal JoEllyn

It's waffle house. We went on Christmas Day and got there perfect timing for no wait and food was super fast. Wait staff was all in good spirits and very welcoming.

Atmosphere: 3

Food: 5

Service: 5

Brian Ulbrich

Foods not bad. Customer service needs some attention but all in all not bad

Atmosphere: 3

Food: 3

Service: 3

David Cross

I always enjoy the waffle house

Atmosphere: 5

Food: 5

Service: 5

Heather A

I normally typically really like this place but recently, I’ve been going here at night. The past few times I’ve came, I’ve witnessed serval incidents where employees were treating each other disgusting. Last night, I even witnessed one of the cooks shove another one. And that specific cook, I’ve came on other nights he worked, like this past Monday and let me tell you he is the worst cook they’ve got. Everything is extremely greasy and disgusting. They need to fire him.

Jason Poeske

The food was good, definitely worth the price. Our server was great. Can't say enough nice things about her. The place was clean and well maintained. We would go back.

Atmosphere: 4

Food: 5

Service: 5

Cary Martin

Booths are a little small.... otherwise everything was great

Atmosphere: 4

Food: 5

Service: 5

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