Always love this location today Monique was the lady took my order..she was a pleasure person to have take my order friendly order was on point food came out quick spoke with manager to let them know how much we appreciate this location . Love the service here
Atmosphere: 5
Food: 5
Service: 5
Braeleigh Cable
The worst Chick-fil-A I have been too! I waited 35mins for my food even after I asked after waiting 20 min where my food was. My niece got 2 chicken nuggets that were crumbs! Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Vic Ce
In the mall plenty of deating
Atmosphere: 4
Food: 4
Service: 4
Lettie C
The food is always freshly made and prepared as you ordered it. The ones taking the orders are always in such a friendly mood. The ones who deliver your order to your car, they are always smiling and happy. It makes you feel good to just stop by there and pick up food. The place was clean and ready for you to sit down. It's just a great place to go through the drive thru or go inside and eat.
Atmosphere: 5
Food: 5
Service: 5
Noah Scott
This chick fil a is crazy fast and they never get an order wrong. We usually do the curbside pickup. Last time we parked and hit I’m here and started a timer. They were at our car in 15 seconds! I don’t know how they can be so quick but it was impressive!
Atmosphere: 5
Food: 5
Service: 5
John Sheets
Chic-fil-A definitely not what it used to be years ago. But the sandwich I got today was awful!! Chicken was like rubber and stringy! Bun was dry. Too much microwave I guess. Another added to the list of “Never again”
Atmosphere: 1
Food: 1
Service: 3
Nicolas Caldwell
This is a well run chikfila
Atmosphere: 4
Food: 4
Service: 5
Big Dawg
Manager Kendall was so sweet. She remade my entire order when my quality wasn’t quite right! Definitely recommend this location.❤️
Atmosphere: 5
Food: 5
Service: 5
veronica ford
Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Kevin Jolly
This location inside Valley Hills Mall is the worst location of any Chic-Filet I’ve ever been too. I ordered the smokehouse BBQ bacon grilled sandwich. Regular combo with diet lemonade. Totaled $14.22!!! Thats freakin outrageous! Upcharged for a diet lemonade from a soda that the lady was about to fix me without even asking what I wanted! Yes I had to stop her and she went back to the register to upcharge me! Employees with their pants hanging off their behinds and just plain rude and disrespectful! Not like any other Chic filet I’ve set foot in. Very hectic ordering situation going on as well! Management needs to be looked into here. Also my sandwich looked like it had been slopped together very carelessly. Won’t be back here ever again!
I used to love the fast service of this place, but after I waited in line trying to get a refill and no one acknowledged me, I was left disappointed.
Service: 1
Sam Gafar
I had the worst expriance ever to day at the mall my food was late. The manager came out. I asked him why my food was late as every body ordered food after us, got their food. The manager asked for the receipt and he looked at me like I'm laying the casher told him that I was right and she took my order so he replied I will take care off it. However he didn't I went back and as soon as he sees me he asked me again for my receipt, I provided the receipt. He took went to the back for a other 5 minute and then he came out and start put my order together. I love chicken Fila and I'm really disappointed.
I came in this store at 5:55pm today on December 13th and got the worst experience of my life. I was not greeted nor did anyone come to register to even take my order. I could see all the workers working the drive thru but after standing at front for 15 mins i yelled for them to come up to register that all i wanted was a giftcard and once again was completely ignored never to even be responded to or helped at all. I left and will never be back to this bojangles. The worst part is it was lady in front of me that waited and never got helped or even greeted either and she left before me. I stayed and attempted to get their attention just to be ignored as well. Worst service I ever experience. Should have been rated a 0 becuase that's the service I received 0.
Atmosphere: 1
Food: 1
Service: 1
Maddie Hale
Whenever we visit this location, our order is consistently incorrect, whether we dine in or use the drive-through. This morning, we ordered two chicken mini combos, but received one chicken mini combo and one chicken nugget combo, despite the bag clearly indicating two chicken mini combos. Frustrated by having to repeatedly return our incorrect orders, this was likely one of the last times we will visit this location. Unfortunately, due to being in a rush, we were unable to double-check the order before leaving.
Always love this location today Monique was the lady took my order..she was a pleasure person to have take my order friendly order was on point food came out quick spoke with manager to let them know how much we appreciate this location . Love the service here
Atmosphere: 5
Food: 5
Service: 5
The worst Chick-fil-A I have been too! I waited 35mins for my food even after I asked after waiting 20 min where my food was. My niece got 2 chicken nuggets that were crumbs! Won't be back.
Atmosphere: 1
Food: 1
Service: 1
In the mall plenty of deating
Atmosphere: 4
Food: 4
Service: 4
The food is always freshly made and prepared as you ordered it. The ones taking the orders are always in such a friendly mood. The ones who deliver your order to your car, they are always smiling and happy. It makes you feel good to just stop by there and pick up food. The place was clean and ready for you to sit down. It's just a great place to go through the drive thru or go inside and eat.
Atmosphere: 5
Food: 5
Service: 5
This chick fil a is crazy fast and they never get an order wrong. We usually do the curbside pickup. Last time we parked and hit I’m here and started a timer. They were at our car in 15 seconds! I don’t know how they can be so quick but it was impressive!
Atmosphere: 5
Food: 5
Service: 5
Chic-fil-A definitely not what it used to be years ago. But the sandwich I got today was awful!! Chicken was like rubber and stringy! Bun was dry. Too much microwave I guess. Another added to the list of
“Never again”
Atmosphere: 1
Food: 1
Service: 3
This is a well run chikfila
Atmosphere: 4
Food: 4
Service: 5
Manager Kendall was so sweet. She remade my entire order when my quality wasn’t quite right! Definitely recommend this location.❤️
Atmosphere: 5
Food: 5
Service: 5
Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
This location inside Valley Hills Mall is the worst location of any Chic-Filet I’ve ever been too. I ordered the smokehouse BBQ bacon grilled sandwich. Regular combo with diet lemonade. Totaled $14.22!!! Thats freakin outrageous! Upcharged for a diet lemonade from a soda that the lady was about to fix me without even asking what I wanted! Yes I had to stop her and she went back to the register to upcharge me! Employees with their pants hanging off their behinds and just plain rude and disrespectful! Not like any other Chic filet I’ve set foot in. Very hectic ordering situation going on as well! Management needs to be looked into here. Also my sandwich looked like it had been slopped together very carelessly. Won’t be back here ever again!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I used to love the fast service of this place, but after I waited in line trying to get a refill and no one acknowledged me, I was left disappointed.
Service: 1
I had the worst expriance ever to day at the mall my food was late. The manager came out. I asked him why my food was late as every body ordered food after us, got their food. The manager asked for the receipt and he looked at me like I'm laying the casher told him that I was right and she took my order so he replied I will take care off it. However he didn't I went back and as soon as he sees me he asked me again for my receipt, I provided the receipt. He took went to the back for a other 5 minute and then he came out and start put my order together.
I love chicken Fila and I'm really disappointed.
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Chicken Sandwich
Love chick fila
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chicken Nugget
I came in this store at 5:55pm today on December 13th and got the worst experience of my life. I was not greeted nor did anyone come to register to even take my order. I could see all the workers working the drive thru but after standing at front for 15 mins i yelled for them to come up to register that all i wanted was a giftcard and once again was completely ignored never to even be responded to or helped at all. I left and will never be back to this bojangles. The worst part is it was lady in front of me that waited and never got helped or even greeted either and she left before me. I stayed and attempted to get their attention just to be ignored as well. Worst service I ever experience. Should have been rated a 0 becuase that's the service I received 0.
Atmosphere: 1
Food: 1
Service: 1
Whenever we visit this location, our order is consistently incorrect, whether we dine in or use the drive-through. This morning, we ordered two chicken mini combos, but received one chicken mini combo and one chicken nugget combo, despite the bag clearly indicating two chicken mini combos. Frustrated by having to repeatedly return our incorrect orders, this was likely one of the last times we will visit this location. Unfortunately, due to being in a rush, we were unable to double-check the order before leaving.
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