I came in this store at 5:55pm today on December 13th and got the worst experience of my life. I was not greeted nor did anyone come to register to even take my order. I could see all the workers working the drive thru but after standing at front for 15 mins i yelled for them to come up to register that all i wanted was a giftcard and once again was completely ignored never to even be responded to or helped at all. I left and will never be back to this bojangles. The worst part is it was lady in front of me that waited and never got helped or even greeted either and she left before me. I stayed and attempted to get their attention just to be ignored as well. Worst service I ever experience. Should have been rated a 0 becuase that's the service I received 0.
Atmosphere: 1
Food: 1
Service: 1
Maddie Hale
Whenever we visit this location, our order is consistently incorrect, whether we dine in or use the drive-through. This morning, we ordered two chicken mini combos, but received one chicken mini combo and one chicken nugget combo, despite the bag clearly indicating two chicken mini combos. Frustrated by having to repeatedly return our incorrect orders, this was likely one of the last times we will visit this location. Unfortunately, due to being in a rush, we were unable to double-check the order before leaving.
Felix Javier
Good food in a good atmosphere and with a good staff. Now I know why many people love it ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Tristen Mosley
I have personally always had a good experience here. Food is always great, service is friendly. Curbside is convenient.
Beth Mukora
They can never get the drive through orders right. Nuggets for Cobb salad today were cold. This location is going downhill fast.
Atmosphere: 2
Food: 3
Service: 1
Tara Johnson
Always great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad
Amy
terrible service, extremely rude and unprofessional young lady in black shirt. i was ordering a chick fil a deluxe and got a spicy sandwich and when i went to ask for deluxe then she started getting mad and gave me a spicy deluxe even though i didn’t want the spicy one so i went back again and she was very rude and stormed off. All other staff were great and respectful but i will not be coming back because of this girl.
Service: 1
Zachary Toomey
Fast, easy, great service.
Atmosphere: 5
Food: 5
Service: 5
Nikki Stout
By far the best Chick-fil-A location in our county! I come through at least 3 mornings per week on my way to work for breakfast, and every time they are so kind, respectful and have the best customer service! I've been a patron at this location for about 10 years or more and they truly have some of the best staff around! I particularly love my early morning staff, such as Ava, Caleb (×2), Jessica and so many more! They simply make my days brighter, and also serve delicious food! I will forever be partial to this location and staff! 😊❤️
Everything tastes great, and everyone is polite and quick.
Atmosphere: 5
Food: 5
Service: 5
Tim Hearn
The service at this location has become embarrassing. Whether ordering inside, drive through, or catering, the employees do not pay attention, and more often than not, they get your order wrong. The owner operator is more concerned about his own personal life than serving the public with well trained employees who live up to the failing chick fil a gold standard of customer service. He provides more excuses than solutions. It's obvious that the children working in this location reflect his "holier than thou" attitude and don't care one bit about quality or service. It's time for corporate to step in and make a change.
Atmosphere: 1
Food: 4
Service: 1
The Ox Group
Fast service.
Atmosphere: 4
Food: 5
Service: 4
Jan Braynt
Had to turn around and go back to the mall for them. Kids requested from home phone. Everytime I come to valley hill mall, this is the request from 3 kids. Jan(sherrillsford, n.c.) valley hill mall hickory nc
Usually a great place to eat, only complaint was shorted on order, called to complain, no one answers, left message, no return call, it was just a 7dollar sandwich which don't mean much but this is biden times, everyone's broke and have to waste 19 dollars in gas to go and complain in person. Yeah biden times. Probably won't be back.
Love chick fila
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chicken Nugget
I came in this store at 5:55pm today on December 13th and got the worst experience of my life. I was not greeted nor did anyone come to register to even take my order. I could see all the workers working the drive thru but after standing at front for 15 mins i yelled for them to come up to register that all i wanted was a giftcard and once again was completely ignored never to even be responded to or helped at all. I left and will never be back to this bojangles. The worst part is it was lady in front of me that waited and never got helped or even greeted either and she left before me. I stayed and attempted to get their attention just to be ignored as well. Worst service I ever experience. Should have been rated a 0 becuase that's the service I received 0.
Atmosphere: 1
Food: 1
Service: 1
Whenever we visit this location, our order is consistently incorrect, whether we dine in or use the drive-through. This morning, we ordered two chicken mini combos, but received one chicken mini combo and one chicken nugget combo, despite the bag clearly indicating two chicken mini combos. Frustrated by having to repeatedly return our incorrect orders, this was likely one of the last times we will visit this location. Unfortunately, due to being in a rush, we were unable to double-check the order before leaving.
Good food in a good atmosphere and with a good staff. Now I know why many people love it ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I have personally always had a good experience here. Food is always great, service is friendly. Curbside is convenient.
They can never get the drive through orders right. Nuggets for Cobb salad today were cold. This location is going downhill fast.
Atmosphere: 2
Food: 3
Service: 1
Always great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad
terrible service, extremely rude and unprofessional young lady in black shirt. i was ordering a chick fil a deluxe and got a spicy sandwich and when i went to ask for deluxe then she started getting mad and gave me a spicy deluxe even though i didn’t want the spicy one so i went back again and she was very rude and stormed off. All other staff were great and respectful but i will not be coming back because of this girl.
Service: 1
Fast, easy, great service.
Atmosphere: 5
Food: 5
Service: 5
By far the best Chick-fil-A location in our county! I come through at least 3 mornings per week on my way to work for breakfast, and every time they are so kind, respectful and have the best customer service! I've been a patron at this location for about 10 years or more and they truly have some of the best staff around! I particularly love my early morning staff, such as Ava, Caleb (×2), Jessica and so many more! They simply make my days brighter, and also serve delicious food! I will forever be partial to this location and staff! 😊❤️
Restaurantji Recommends
Everything tastes great, and everyone is polite and quick.
Atmosphere: 5
Food: 5
Service: 5
The service at this location has become embarrassing. Whether ordering inside, drive through, or catering, the employees do not pay attention, and more often than not, they get your order wrong. The owner operator is more concerned about his own personal life than serving the public with well trained employees who live up to the failing chick fil a gold standard of customer service. He provides more excuses than solutions. It's obvious that the children working in this location reflect his "holier than thou" attitude and don't care one bit about quality or service. It's time for corporate to step in and make a change.
Atmosphere: 1
Food: 4
Service: 1
Fast service.
Atmosphere: 4
Food: 5
Service: 4
Had to turn around and go back to the mall for them. Kids requested from home phone. Everytime I come to valley hill mall, this is the request from 3 kids. Jan(sherrillsford, n.c.) valley hill mall hickory nc
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets Kid's Meal, Spicy Chicken Sandwich
Usually a great place to eat, only complaint was shorted on order, called to complain, no one answers, left message, no return call, it was just a 7dollar sandwich which don't mean much but this is biden times, everyone's broke and have to waste 19 dollars in gas to go and complain in person. Yeah biden times. Probably won't be back.
Atmosphere: 1
Food: 4
Service: 1
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