Neither the website or the app will allow me to order. It keeps giving a technical error. Because of this, it said to call the store. I have called the store and have been on hold for 30+ minutes and NOBODY is answering.
Edit: Someone finally answered after 37 minutes of me leaving my phone laying around on hold. Got told that they can't control the website. Said they can take my order on the phone but cannot honor online coupons or the free pizza I had available on my Dominos account.
Service: 1
Brandon Winkler
This is hands down the best Domino’s I’ve ever ordered from. I’ve been a regular here for years, and they have never missed a beat. The food is always hot/fresh, accurate, and ready for pickup incredibly fast. The staff clearly takes pride in their work, and their consistency is honestly impressive. Five stars! Well earned!
Atmosphere: 5
Food: 5
Service: 5
Domina Christy
Put an order in online paid for it got to the store said it'll be 5 minutes. Wait at 8 minutes came back they said it's not ready yet sat there and wait for another 10 minutes another guy came to the window and said hey you know what we don't have your order it was misplaced or we just didn't make it. They damn sure took my money for it though I told him to refund me and said it was going to take 7:00 to 5 days for it to come back although it only took seconds for them to take it from my account. I work at a pizza place too we get online orders there's no way to misplace an order if it comes up on the screen when you order it the only way that it goes off the screen is that you push buttons because you made it and put it in the oven
Atmosphere: 1
Food: 1
Service: 1
Dave Sterling
I've been to a lot of dominoes and this one is actually one of the better ones. Never had a complaint over going there for the past 4 years. Only complaint I have with Domino's is their point. System is a waste of time because it keeps expiring. If you don't keep eating like every week, you're going to end up losing points which is a little bit of a stretch. Not everybody can eat a pizza every week.
Atmosphere: 3
Food: 5
Service: 5
Amelia Elliott
Delivery driver was super nice but I've ordered from this location 3 times now I live not even a mile away I've done pick up and delivery (only delivery once) for some reason when I get the pizza it is always cold and honestly the crust underneath is not even hardly browned at all I think the ovens need replacing or something.. I've seen them work in there and they are genuinely busting their rears so it's not a them thing I really think it's the ovens
Atmosphere: 5
Food: 1
Service: 5
Jeffrey Bloke
Kimberly looked through an issue I was having!!! You want above and beyond to make sure that my service and my needs are taken care of!!! Definitely recommend this Domino's... Thanks again Kimberly and your team!!!
Atmosphere: 5
Food: 5
Service: 5
Craig H.
Waited an hour for the food, driver calls says he cant find the hotel. Then I get texted my order is canceled. No call back, I speak with a manager and she says its too far (4.2 miles). I agree to pick it up since its not far. Then when I show up, there is a hold on the first payment for $65 including delivery fee and tip. My choices are to pay another $60 or they could restore the first payment and I just lose the tip and delivery fee. At some point there has to be some kind of customer service? I wasnt rude or out of pocket with anyone. Im not throwing out 120 bucks for 3 pizzas and the hassle.
Atmosphere: 1
Service: 1
Jessie Rogers
We Ordered a large meat lovers when leaving my sisters in long view before she brought me home off springs road! They said 20 to 25 minutes which was perfect since that’s how long it takes us to get to springs road! When we get to dominoes they tell us it’s gonna be another 20-30 minutes, because they only had one oven, which was not told to us when we ordered the pizza! I am very irritated as I spent almost an hour trying to get one pizza!
Atmosphere: 2
Food: 4
Service: 1
Jason Conley
Great workers
Atmosphere: 5
Food: 5
Service: 5
Charles Sherrill
Springs Road store consistently provides good, quality food.
My Pizza was so dry I had to choke it down with soda. It had no sauce on it and I did not order it that way. It seems like this location is Hit or Miss. Sometimes it's good sometimes it's not.
Atmosphere: 3
Food: 1
Service: 3
Alona Lail
I ordered half philly cheese steak and half regular cheese pizza. I called the manager to request it be remade or refunded and she was very rude and condescending. She then tried to argue with me about how i ordered the damn pizza. 0/10 service.
Neither the website or the app will allow me to order. It keeps giving a technical error. Because of this, it said to call the store. I have called the store and have been on hold for 30+ minutes and NOBODY is answering.
Edit: Someone finally answered after 37 minutes of me leaving my phone laying around on hold. Got told that they can't control the website. Said they can take my order on the phone but cannot honor online coupons or the free pizza I had available on my Dominos account.
Service: 1
This is hands down the best Domino’s I’ve ever ordered from. I’ve been a regular here for years, and they have never missed a beat. The food is always hot/fresh, accurate, and ready for pickup incredibly fast. The staff clearly takes pride in their work, and their consistency is honestly impressive. Five stars! Well earned!
Atmosphere: 5
Food: 5
Service: 5
Put an order in online paid for it got to the store said it'll be 5 minutes. Wait at 8 minutes came back they said it's not ready yet sat there and wait for another 10 minutes another guy came to the window and said hey you know what we don't have your order it was misplaced or we just didn't make it. They damn sure took my money for it though I told him to refund me and said it was going to take 7:00 to 5 days for it to come back although it only took seconds for them to take it from my account. I work at a pizza place too we get online orders there's no way to misplace an order if it comes up on the screen when you order it the only way that it goes off the screen is that you push buttons because you made it and put it in the oven
Atmosphere: 1
Food: 1
Service: 1
I've been to a lot of dominoes and this one is actually one of the better ones. Never had a complaint over going there for the past 4 years. Only complaint I have with Domino's is their point. System is a waste of time because it keeps expiring. If you don't keep eating like every week, you're going to end up losing points which is a little bit of a stretch. Not everybody can eat a pizza every week.
Atmosphere: 3
Food: 5
Service: 5
Delivery driver was super nice but I've ordered from this location 3 times now I live not even a mile away I've done pick up and delivery (only delivery once) for some reason when I get the pizza it is always cold and honestly the crust underneath is not even hardly browned at all I think the ovens need replacing or something.. I've seen them work in there and they are genuinely busting their rears so it's not a them thing I really think it's the ovens
Atmosphere: 5
Food: 1
Service: 5
Kimberly looked through an issue I was having!!! You want above and beyond to make sure that my service and my needs are taken care of!!! Definitely recommend this Domino's... Thanks again Kimberly and your team!!!
Atmosphere: 5
Food: 5
Service: 5
Waited an hour for the food, driver calls says he cant find the hotel. Then I get texted my order is canceled. No call back, I speak with a manager and she says its too far (4.2 miles). I agree to pick it up since its not far. Then when I show up, there is a hold on the first payment for $65 including delivery fee and tip. My choices are to pay another $60 or they could restore the first payment and I just lose the tip and delivery fee. At some point there has to be some kind of customer service? I wasnt rude or out of pocket with anyone. Im not throwing out 120 bucks for 3 pizzas and the hassle.
Atmosphere: 1
Service: 1
We Ordered a large meat lovers when leaving my sisters in long view before she brought me home off springs road! They said 20 to 25 minutes which was perfect since that’s how long it takes us to get to springs road! When we get to dominoes they tell us it’s gonna be another 20-30 minutes, because they only had one oven, which was not told to us when we ordered the pizza! I am very irritated as I spent almost an hour trying to get one pizza!
Atmosphere: 2
Food: 4
Service: 1
Great workers
Atmosphere: 5
Food: 5
Service: 5
Springs Road store consistently provides good, quality food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
The food is the best
Atmosphere: 1
Food: 5
Service: 5
Good cheap pizza.
Atmosphere: 5
Food: 5
Service: 4
My Pizza was so dry I had to choke it down with soda. It had no sauce on it and I did not order it that way. It seems like this location is Hit or Miss. Sometimes it's good sometimes it's not.
Atmosphere: 3
Food: 1
Service: 3
I ordered half philly cheese steak and half regular cheese pizza. I called the manager to request it be remade or refunded and she was very rude and condescending. She then tried to argue with me about how i ordered the damn pizza. 0/10 service.
Atmosphere: 1
Food: 1
Service: 1
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