Dunkin'
1445 2nd Ave NW, Hickory
(828) 348-9729
Recent Reviews
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We waited in the drive-thru line for 30 minutes to get our mobile order that was placed through the app before we even arrived at the store. While waiting at the window for our drinks, we saw the employees preparing orders for people after us even before ours was finished. This has happened several times, and I will not be back.
Atmosphere: 1
Food: 3
Service: 1
People were nice, but not enough staff to help. Wait was way too long. Food order was not correct.
Atmosphere: 4
Food: 3
Service: 3
If you want to wait 30 minutes for an bad cup of coffee this is your place. No reason it should take this long with a competing starbucks across the street.
Service: 1
Great store, very friendly
Atmosphere: 5
Food: 5
Service: 5
Everything is great except they don’t have skim milk at this location. Ended up getting oat milk and it’s not the same
Atmosphere: 5
Food: 4
Service: 5
This Dunkin really should be more competitive by now with a new(ish) Starbucks right on the other side of the street. They’re always understaffed and take forever to take and make my order. If there’s 2-3 cars in line at Dunkin when I want to go quickly before work I just go across the street to Starbucks instead where I spend a little more (but better quality). They will get me through the drive through faster with 5-6 cars ahead of me. Step it up, please, Dunkin.
Food: 3
Service: 2
First timer for Dunkin donuts...Literally no one here but still take 15 minutes to get 6 donuts. Donuts seems to be out in the open all day, pretty dry and has harden some. Will be going to Krispy Kreme for all future doughnuts.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin’ Donuts I have ever been to. The drinks tased like burnt coffee beans with syrup and dirty mop water or soured milk. I got a butter pecan frozen coffee and it tasted like rotten apples In coffee.
Atmosphere: 2
Food: 1
Service: 1
This place has so much potential to be great. But the service is soooooo slow and takes forever to just get a coffee. I pulled into the drive thru line at 7:45am with 2 cars in front of me to order. It is now 8:06am and I am just placing my order. 20 minutes just to get an iced coffee. This is ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Haven't been to Dunkin donuts for years. They have upped their menu quite a bit from what I remember. Tried the sausage egg and cheese croissant. Quite tasty with a regular coffee. I would order that again. I remember a wider donut selection.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Absolutely terrible. Worst service and customer service ever
Atmosphere: 1
Food: 1
Service: 1
The experience at the café was disappointing when I ordered a large tea and requested a large straw. I was informed that large straws were only available for drinks with whipped cream, which felt quite frustrating and unnecessary. It left me questioning the customer service at the establishment.
Prices way too high.
Atmosphere: 4
Food: 4
Service: 4
Every time I come here my drink is filled
to the brim with ice, leaving me like two ounces of my drink. Also ur workers seem like they could use some fun. the customer service is horrible and when I talk to them they can’t spare a smile
Atmosphere: 3
Food: 1
Service: 1
Don’t come here if you don’t use the drive thru
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