Great place to eat I have a wide variety for everyone if you love sports they have all the sports news and whatnot all over with the large
Atmosphere: 5
Food: 4
Service: 4
Troy Townsend
Good place and good food but train the servers to big you bigger than you order and expect you to pay
Atmosphere: 4
Food: 4
Service: 3
Maxx Bear
It was dark and dirty-looking, the servers all looked sad or angry. Nobody greeted us at the host stand, we looked around and decided not to stay.
Atmosphere: 1
Wendy Pagenstecher
Fun place to watch sports. Great specials. Friendly efficient staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Jam Burger
rick mayberry
Great sports bar. Pub fare food. Sone well and alqays good service.
Atmosphere: 4
Food: 4
Service: 4
Jeff Mcamis
The steak was burnt and black very overcooked
Atmosphere: 4
Food: 2
Service: 4
danny cromer
We were taken to the outside to eat not whst we wanted, it was not busy at the time. Very windy and people were vaping next to us. I didn't want to inhale their smoke while eating. Wings were not fixed right. Salad came without the dressing I asked for. No refills on our drinks and the one waitress gave us attitude when we asked for boxes for our leftovers. This is not our first time here. But this time it was not good.
Atmosphere: 2
Food: 2
Service: 2
Doc Bennett
Quickly seated. Waitress was polite and friendly. The host and waitress was told to push certain items. Sweet tea need more sugar. The Baked Beans were ruined by an insane amount of hot spices putting them.
Atmosphere: 5
Food: 1
Service: 3
Michelle Jones
I really loved Kickback Jack's since I have been going to mooresville location, but the Hickory location tonight management was very unprofessional and my waiter was very rude at me over asking for more napkins. I never knew that napkins had shortage right now at the restaurants. I never had to ask for napkins before when someone is serving you food. Let alone I messed up my shirt with some of the appetizer, and only asking for more napkins because you can literally see I made mess on my shirt. I am at the table telling my company that was with me how can someone just bring two napkins at a table when it literally six of us eating food right now. Also, the waiter never brought any plates so we could share our appetizers with each other. Then waiter comes over all upset because me and my guest were talking about how we only got two napkins with attitude like you need more napkins and I said "it would be nice." Then, the waiter go to get the manager who acts like I am in wrong need to tone down like we at school function or something. I said tone down this is a bar establishment with the Televisions are very loud as heck, and people at my table could hardly hear me. I paid for my food and we'll not be coming back customer service sucks. I give it no stars 👎😒
Atmosphere: 1
Mindy Franklin
We've visited many times and I'm just now leaving a review. I'd say overall it's hit or miss. Usually the wait time for a party under 4 isn't too long. We don't prefer the high top tables because the chairs are difficult for kids, but if you want a booth you will wait longer. The service is sometimes excellent and other times, like today, not great. We barely saw our waitress. We've had numerous items from the menu. Our favorites are probably the burgers, but the last time we ate here and got them, our medium rare burgers were black. The fries are awful and we never eat them. The fish & chips (not chips but it comes with the terrible fries) is decent with good flavor. My husband liked the Cajun shrimp Alfredo and has liked the ribs. I've had the salmon numerous times and it's usually always good. We've tried a few appetizers and they taste like basic appetizers would, just a bit pricey depending on what you get. The atmosphere is a sports place with tons of TV's all going, so except it to be a little loud. They do have a lot of menu items to choose from, so there's something for everyone. So, with that said, it's a decent place to eat and you may have great service and food one time and then the next you don't. But they really do need some new fries and a better way to cook them.
Food was cold when it came out. Tasted good, though.
Atmosphere: 3
Food: 4
Service: 3
Sharon Carpenter
It was a great experience. I'll be going back soon.
Atmosphere: 4
Food: 4
Service: 4
tonia starr
I am regular at kickbacks and normally never have any issues and I eat there often. The problem with tonight service was I ordered my food and was charged something I did not get when I brought it to the attention of my server. She argue with me then the manager came out and told me just to sign my bill and leave, my bill was right at $100. The item that was on my bill that I did not get was only five dollars. It wasn’t that I wasn’t trying to pay my bill. There was an item on my bill that I did not get the management was rude and did not want to hear what I had to say. The managers name is Crystal and our server was extremely rude. Needless to say my family and I visit there often. I will not be Back Because it wasn’t that I wasn’t trying to pay my bill. It was that I had a question about my bill and then I was accused of not wanting to pay my bill and that’s not the issue.. I just wanted to pay for the items that I did receive and out of $100 bill I would think five dollars would not be a problem. When I ask where my item was that I was supposed to receive, she said my server replied that I did get it and I informed her I did not receive the item. She was very ugly. So very poor service and it’s sad because I actually like some of their Food my family goes there often my sisters, my kids and grandkids go there often. I guess that will have to change moving forward. I will say that management has changed and it’s definitely went downhill since then the previous manager was a very personable person and definitely made a difference in the establishment. This management now is not that great.
Atmosphere: 1
Food: 4
Service: 1
Michael Smith
Fries were just a little burnt but burgers were good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries, Burger
Chris Tackleberry
Consistently terrible French fries. Tea is steeped too long and not served with enough ice. But otherwise, the beer is fresh and cold and the staff is great.
Great place to eat I have a wide variety for everyone if you love sports they have all the sports news and whatnot all over with the large
Atmosphere: 5
Food: 4
Service: 4
Good place and good food but train the servers to big you bigger than you order and expect you to pay
Atmosphere: 4
Food: 4
Service: 3
It was dark and dirty-looking, the servers all looked sad or angry. Nobody greeted us at the host stand, we looked around and decided not to stay.
Atmosphere: 1
Fun place to watch sports. Great specials. Friendly efficient staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Jam Burger
Great sports bar. Pub fare food. Sone well and alqays good service.
Atmosphere: 4
Food: 4
Service: 4
The steak was burnt and black very overcooked
Atmosphere: 4
Food: 2
Service: 4
We were taken to the outside to eat not whst we wanted, it was not busy at the time. Very windy and people were vaping next to us. I didn't want to inhale their smoke while eating. Wings were not fixed right. Salad came without the dressing I asked for. No refills on our drinks and the one waitress gave us attitude when we asked for boxes for our leftovers. This is not our first time here. But this time it was not good.
Atmosphere: 2
Food: 2
Service: 2
Quickly seated. Waitress was polite and friendly. The host and waitress was told to push certain items.
Sweet tea need more sugar.
The Baked Beans were ruined by an insane amount of hot spices putting them.
Atmosphere: 5
Food: 1
Service: 3
I really loved Kickback Jack's since I have been going to mooresville location, but the Hickory location tonight management was very unprofessional and my waiter was very rude at me over asking for more napkins. I never knew that napkins had shortage right now at the restaurants. I never had to ask for napkins before when someone is serving you food. Let alone I messed up my shirt with some of the appetizer, and only asking for more napkins because you can literally see I made mess on my shirt. I am at the table telling my company that was with me how can someone just bring two napkins at a table when it literally six of us eating food right now. Also, the waiter never brought any plates so we could share our appetizers with each other. Then waiter comes over all upset because me and my guest were talking about how we only got two napkins with attitude like you need more napkins and I said "it would be nice." Then, the waiter go to get the manager who acts like I am in wrong need to tone down like we at school function or something. I said tone down this is a bar establishment with the Televisions are very loud as heck, and people at my table could hardly hear me. I paid for my food and we'll not be coming back customer service sucks. I give it no stars 👎😒
Atmosphere: 1
We've visited many times and I'm just now leaving a review. I'd say overall it's hit or miss. Usually the wait time for a party under 4 isn't too long. We don't prefer the high top tables because the chairs are difficult for kids, but if you want a booth you will wait longer. The service is sometimes excellent and other times, like today, not great. We barely saw our waitress. We've had numerous items from the menu. Our favorites are probably the burgers, but the last time we ate here and got them, our medium rare burgers were black. The fries are awful and we never eat them. The fish & chips (not chips but it comes with the terrible fries) is decent with good flavor. My husband liked the Cajun shrimp Alfredo and has liked the ribs. I've had the salmon numerous times and it's usually always good. We've tried a few appetizers and they taste like basic appetizers would, just a bit pricey depending on what you get. The atmosphere is a sports place with tons of TV's all going, so except it to be a little loud. They do have a lot of menu items to choose from, so there's something for everyone. So, with that said, it's a decent place to eat and you may have great service and food one time and then the next you don't. But they really do need some new fries and a better way to cook them.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Jam Burger, Burger
Restaurantji Recommends
Food was cold when it came out. Tasted good, though.
Atmosphere: 3
Food: 4
Service: 3
It was a great experience. I'll be going back soon.
Atmosphere: 4
Food: 4
Service: 4
I am regular at kickbacks and normally never have any issues and I eat there often. The problem with tonight service was I ordered my food and was charged something I did not get when I brought it to the attention of my server. She argue with me then the manager came out and told me just to sign my bill and leave, my bill was right at $100. The item that was on my bill that I did not get was only five dollars. It wasn’t that I wasn’t trying to pay my bill. There was an item on my bill that I did not get the management was rude and did not want to hear what I had to say. The managers name is Crystal and our server was extremely rude. Needless to say my family and I visit there often. I will not be Back Because it wasn’t that I wasn’t trying to pay my bill. It was that I had a question about my bill and then I was accused of not wanting to pay my bill and that’s not the issue.. I just wanted to pay for the items that I did receive and out of $100 bill I would think five dollars would not be a problem. When I ask where my item was that I was supposed to receive, she said my server replied that I did get it and I informed her I did not receive the item. She was very ugly. So very poor service and it’s sad because I actually like some of their Food my family goes there often my sisters, my kids and grandkids go there often. I guess that will have to change moving forward. I will say that management has changed and it’s definitely went downhill since then the previous manager was a very personable person and definitely made a difference in the establishment. This management now is not that great.
Atmosphere: 1
Food: 4
Service: 1
Fries were just a little burnt but burgers were good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries, Burger
Consistently terrible French fries.
Tea is steeped too long and not served with enough ice.
But otherwise, the beer is fresh and cold and the staff is great.
Atmosphere: 5
Food: 1
Service: 5
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