Krispy Kreme

1879 Startown Rd, Hickory
(828) 326-9174

Recent Reviews

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Jessica Hollifield

My biggest complaint, why is cake batter on the physical menu but not in the app? It's on the app for other locations. That's my absolute favorite, but I can't order them or use or get rewards for them in the app.
The last time I got a frozen carmel vanilla latte it didn't even have whipped cream and didn't taste near as good as the first time.
I ordered 2 dozen of the original filled donuts to take to work. The description says half are original creme filled, and the other half are chocolate cream filled. There were no chocolate cream filled donuts in either dozen.
The donuts here are good, better than any dunkin donuts junk, but good luck getting the actual donuts you want. And the frozen coffees are not consistent and are not worth getting.

Food: 3

Service: 1

Billy Moore

Every time I order latte I never get the whipped cream order like 3 time they still don't get it rite...ahhhh

Food: 1

Recommended dishes: Doughnuts

Jessie McMahon

I was able to place an online order, paid in advance. When we arrived the store was closed. No one would answer the number given to us and the mailbox was full.

Katherine W.

Dear Krispy Kreme Store Manager and/or Franchisee:

(TLDR: Donuts yesterday were a bad value, expensive, cold and stale little pieces of sadness in dough form.)

This is going to sound harsh but let me first state my reasoning. Around 20$ for a dozen specialty donuts, (as you can see from the picture, they were taste tested by my family) is very much expensive for a chain these days. Rivaling the price of local donut places such as Donut Life now, so that's one reason I am being harsh but honest.
Second reason being, I think donuts being a pleasure food not a food typically consumed for sustenance and well-being it should be delicious as that is it's one and only good quality. In fact, being a high calorie food that in itself is a sacrifice I make to eat something that should give me enjoyment.

Your donuts yesterday did not give me enjoyment. Honestly, I was sad, sad that you were not a good value as you used to be and sad that my donuts were COLD after being carried out of the store and not only that they were stale. STALE! How do you make Krispy Kreme stale? I have had Krispy Kreme in the past on my counter for 2 days and it still was fluffy. What in the world? Did the lady sell me 3-day old donuts? For 20 dollars? Who knows? I can only speculate. I like to be relatively healthy and have donuts as a treat once in a while, but you let me down, and I have a long memory. Please get your store in order so you can bring happiness to other people, not sadness. Donuts should be fun & warm not cold & stale.

Atmosphere: 3

Food: 2

Service: 2

Lori Faust

I got a mixed dozen of donuts and they were not fresh

Atmosphere: 5

Food: 1

Service: 5

Celeste Henkel Elementary PTO

They hosted a fundraiser for our PTO. Great to work with! Super friendly!

Kimberly Skarzynski

Great service and neat Halloween themed donuts and it was not cheap lol. But really respectful ppl and very polite.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Doughnuts, Original Glazed Dozen, Count Assorted Doughnuts

Dakotah Fletcher

Nick was so helpful and kind. Made our first experience easy and great

Atmosphere: 5

Food: 5

Service: 5

Kathryn Craig

Nick Crowe, Manager, assisted our organization with a large order of donuts to take to the Sheriff's Office's in Western North Carolina during the relief efforts after Hurricane Helene. Not only did he assist us with this extremely large order, he also donated additional donuts, free of charge!

We greatly appreciate their efforts to accommodate our last minute request during a very stressful time. 10/10 recommend.

Thank you again for all of your assistance!

Atmosphere: 5

Food: 5

Service: 5

June Poarch

The donuts are very good. I love Krispy Kreme, but why is it so damn expensive for some donuts $20 for assorted dozen and $17 for a dozen of glazed? Really ridiculously expensive.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Original Glazed Dozen

Cathy Noland

I love Krispy Kreme doughnuts they are always fresh and delicious

Atmosphere: 5

Food: 5

Service: 5

Ed Thompson

It sucked

Atmosphere: 1

Food: 1

Service: 1

Nathan Estes

Getting to pricey for donuts.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Doughnuts

Nicholas Benfield

Best doughnuts around especially when the "Hot Fresh Now" sign is on wish Morganton NC had one. Krispy Kreme is a must place to visit when we are in Hickory.

Atmosphere: 5

Food: 5

Service: 5

Karen Cheek

My granddaughter had never been passed and red light was on We got a box of 6 She had eaten 3 by the time I got her back to her mom ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Doughnuts

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