McDonald's
15 US Hwys 64 Alt 70 SE, Hickory
(828) 322-4700
Recent Reviews
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Always nice , friendly and fast service
Food: 4
I wouldn’t recommend eating here. It’s not healthy for you.
Atmosphere: 3
Food: 3
Service: 3
Shawn, Brandon, and Batman did a great job.They were punctual, respectful, and has very good customer service. Highly recommend this mcdonald to anyone wanting a good experience!
Atmosphere: 5
Food: 5
Service: 5
Go there alot fast and good customer service
Not to bad. Good food even tho they messed up my order still good eating.
Atmosphere: 5
Food: 4
Service: 5
Love the French fries
Atmosphere: 5
Food: 5
Service: 5
ordered a 4pc nugget only got 3 no sauce was given went to the counter and was ignored by every employee until i spoke up and said something
Atmosphere: 1
Food: 3
Service: 1
Disappointed by the Customer Service
I went through the drive-thru at the McDonald’s on Highway 70 recently, and while the food was fine, the customer service was really lacking. When we pulled up to the window, the employee didn’t greet us, say hello, or acknowledge us at all. He handed the food over pretty abruptly and had what I can only describe as RBF the entire time. Not a single word. No “hi,” “thank you,” or even a “have a nice day.” I even mentioned to the employee that a simple “have a nice day” would have been nice, and all I received in return was a head nod, which made it clear the point went right over his head.
I understand that fast food can be a stressful job and everyone has off days, but basic courtesy goes a long way. My husband also mentioned he’s dealt with the same attitude from this employee before, so it doesn’t seem like a one-time issue. A simple greeting or “thanks” really makes a difference in a customer’s experience. Hopefully, management can remind their team how important those small interactions are.
Atmosphere: 1
Food: 2
Service: 1
Forgot my fries and waited 5 minutes in ths drive thru while nobody came to help
Atmosphere: 3
Food: 4
Service: 1
Usually gets the order wrong, cold fries,
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: French Fries, Mcchicken
Restaurantji Recommends
Tried the pumpkin iced coffee & the pumpkin & cream pie & they were both amazing!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Terrible.
Atmosphere: 1
Food: 1
Service: 1
Not happy with service. Employee changed for a drink and coffee I didn't order. She added it to my order, and when I questioned her, she said she couldn't change it. To not be rude, I accepted it in stride even though she would not involve the manager. I only asked for water but got to pay for drinks I didn't want. No more business from me.
Atmosphere: 3
Food: 4
Service: 1
They burnt my whole sandwich it smelled like smoke and the outside of it was all black
Atmosphere: 2
Food: 1
Service: 3
Fast and friendly always gets my order correct
Food: 4
Service: 5
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