Red Lobster

Next To Valley Hills Mall, 1846 US Hwy 70 SE, Hickory
(828) 327-6113

Recent Reviews

Sort by
Darlene Wiley

After waiting an hour to be seated, we had to wait another hour ( at least) to get food. When the food arrived the fish was over cooked, fries were tasteless and the "coleslaw" was hot. The steak and lobster plate ($41) only had a 3 inch piece of lobster tail. A drink from the bar was terrible and was asked to be sent back but waiter did not take it and my friend was still charged. Terrible service and over priced slop for food. We will not be going back!

Atmosphere: 1

Food: 1

Service: 1

Tanner Shelton

It was awesome. Amazing staff

Parking: Plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish, Fried Shrimp, Snow Crab Legs - Tuesday

Hattie Bumgarner

There were some issues with waiting for food and service and food was wrong. Manager visited us at the table and took immediate action to correct the issues. Was very professional and understanding as well as friendly. Will come back again

Atmosphere: 5

Food: 3

Service: 2

Sarah L

Lobster was delicious
Alittle bit pricy, but for a special occasion, it was ok

Derrick Hefner (Truth or Dare Wreck)

I ordered lobster but I got crabs.

Atmosphere: 4

Food: 5

Service: 3

Mrs.L

Took my son there for his birthday last night. Foods was great, restaurant was clean, but our waitress was trash. She barely checked on us, I asked the front desk greeter when we arrived if they can sing happy birthday for my son and she says yes. However, our waitress never did that, she just said happy birthday when she came by. We spent $84.97 there and suggested tips for 20% was over $20, I don’t mind tipping that or more, but our waitress was not worth $5 last night especially when it’s my son’s birthday and he waited all day to there. DO BETTER! If don’t care if you had a long day or rough day. I did too.

Atmosphere: 4

Food: 4

Service: 1

Andrea Pons-Cooper

Red Lobster is always great! They made some changes since my last visit which are not favorable for the restaurant. The size of the garlic cheese biscuits has decreased as well as salads no longer come with entrees. You have to pay extra for the salad.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Admiral's Feast, Clam, Seafood-Stuffed Mushrooms

Carol Ames

5 of us came in for lunch a week ago to celebrate my birthday. It's the place I always pick for my birthday. Unlike most, I choose to have tarter sauce instead of cocktail. The new tarter sauce totally ruined my entire meal. Next time I will pick somewhere else. Bad idea Red Lobster!

Atmosphere: 4

Food: 2

Service: 3

Hilary Wilson

We walked in around 6:15pm. The restaurant was not busy. The hostess and waitresses were not interested in seating us. They were laughing and drinking a large margarita at the hostess stand. We stood there about 5 minutes. Finally, the hostess asked would you like to sit at bar? We are not drinkers, I said No, she proceeded to take us to a booth. We sat there about 7 minutes until our server came to get drink orders and gave us the menu. She comes back with drinks, then bread. We were looking at the menu, several times we told her I need another minute to look. She seemed upset about not placing the order fast enough which only was about 3 minutes total. We placed our order then went to the restroom. Came back and the table was cleared. Which was confusing because we didn’t say we were leaving. She apologized and reset our table. By the time we get our food, we go to take a bite and our steak very cold. I don’t recommend this place. Poor service and overpriced, we will not be returning!!!

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Seafood-Stuffed Mushrooms

phil magee

Food was good but very over priced

Atmosphere: 3

Food: 4

Service: 4

jeffrey Waddle

Quick and as always fast service !!!

Atmosphere: 4

Food: 4

Service: 4

Jaimeebethstafford Stafford

Birthday party of seven. Sat afternoon. It was not busy. The service was slow wrong and bad. The food was not good. Husband had to wait 30 minutes and finally went to the bar to get beer while waiting for drink. It was SO bad. Bill was 220.00 and never again. I see why they are going out business.

Atmosphere: 2

Food: 1

Service: 1

Sunshine

Disappointed. We are not by any means wealthy people. Red Lobster is a twice a year treat at best for us, once at tax time and once on our anniversary. This was how our 34 year anniversary went. We were excited and stoked for lobster, crab, and biscuits and we drive an hour, very happy, and hungry when we arrived. 1) No one to greet us at door. We were seated fairly soon, 2 min max. Host was very nice. 2) We were not greeted by our server for about 5 mins. This is still ok, I know things happen. Server was very pleasant at first. She took our drink and app order: 1 classic strawberry rita, 1 water no ice, 1 Pepsi, and a small scallop app. She then asked for my I.D. I'm 52 but ok with it. I say nothing and showed it to her. However, she feels the need to be what she perceived to be flattering, I perceived to be condescending. She tells me she's is supposed to I.D. anyone who doesn't look 21. This put me off a little and I joked back about having her glasses checked. Everyone laughs. She returns 5 mins later with ice water (I have sensitive teeth but did not send back or comment on it) no straws and a Pepsi and wants to take the entree order. We say no thanks and we want to wait for the app to arrive first. She says ok and tells me that my drink is being made now and she will be right back. 15 minutes later we get our app,no plates says she'll be right back with them. Returns with plates 5 mins later. Still no rita, still no straw. She then offered to take order again. I asked about my drink she says she will check on it. I hear a shaker and soon she returns with my rita. Very watered down, had been sitting and was just reshaken and repoured. I did not return or comment. I was just glad to get it. Time to get the rita from time ordered: 25 minutes. Appetizer: 20 minutes. She takes our order.She was unable to answer questions about the food and did not know the menu set up at all. Thinks the crispy potatoes are smashed and fried. We got over cooked homefries. It was like an old baked potato cut into cubes and deep fried to death. Did not know the vinegrette on the greens served with scallop app. We ended up after much confusion getting our order in. 2 lobster duo, 2 add ½lb crab legs. They were out of broccoli I got the salad. 10-15 mins later our server brings our ticket to the table for us to dbl check it.She says she is still struggling with pos system.Ok. We waited another 25 mins on our food. 15 mins into this wait is where my patience started to thin. Husband no Pepsi, me no salad, and I went to the bar myself so I could get my last drink within 20 mins. Finished my entire 2nd drink before our food arrived. Alright, here we go: 1) everything except for hubbys mac n chz and my loaded baked potato, of which neither of ours had bacon and I didn't mention it, was cold. 2) still no salad. 3)asked server to send the manager back. He offers to reprepare the food. We did not have another hour to spend there. I said, "no, we just don't have the time. Please just rewarm it." I knew the quality of food would suffer, but, tbh at this point we were starved and more than a little annoyed. 10 mins later we got the same rewarmed food. They sent a fresh baked potato that was colder than the first one. I said nothing. There is so much more that was not up to par that I haven't mentioned. I'm just tired of writing it. It comes to this, the server is very undertrained. The manager is uninformed and not utilized by the server. I feel the only thing he knew was what he seen. This meal was overall unacceptable. Had manager been watching food quality and every 15 mins done a table check this would have stuck out like a sore thumb. $147.00 +$21.00 (15% minimum tip only)= $168.00! Deserved discount for bad food everything else just made it worse. This wasn't ½ of it. I'm 35 yr career server/ bartender. She could have made $50+ easily off me if well trained. I don't have facebook. Should I call the store? Update: 11/18 Got an A.I. response system, no wonder this co is struggl

Atmosphere: 2

Food: 2

Service: 1

Bethany Jones

My family and I came here for my sister’s birthday. Danielle was our server & she is amazing! She’s personable and a perfect server!!! Thank you so much ?

Atmosphere: 5

Food: 5

Service: 5

J C

Really good food an service had the to go order an portions were served right

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Alfredo, Fried Shrimp

Loading...