This is the 3rd time ive had to go all the way back to get oil and vinegar for my sub..when ordering i request HEAVY oil and vinegar...i get home to find there is NONE at all put on them..this is getting old
Atmosphere: 1
Food: 1
Service: 1
D W
The only thing Subway is better with is they heat up your sandwhich and the cheese bread.
John Sigmon
Love there,
Atmosphere: 5
Food: 5
Service: 5
Tlail828
Love the food and the employees are really good and always remember my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Turkey Club
mary walker
Amazing subs...Actually has plenty of meat & toppings.
Vegetarian options: #8 is delicious
Kid-friendliness: Yes kids welcome...
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: 19 Super Italian Sandwich, Chef Salad, Cookies, Ham & Roast Beef, Chips, Classic Turkey Club, Roast Beef & Cheese, Soda or Tea
Brian Holsclaw
The Meatball subs rock
Atmosphere: 5
Food: 5
Service: 5
shaun dalrymple
The subs here are always consistent and great. If you are looking for a great sub, skip the others and stop here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatballs & Cheese
Lexy Huffman
We came in at the end of a lunch rush yesterday (Monday 11/4). As I have been in this industry, I know this can be a stressful time for all. I think most establishments make a point to expect their employees to still maintain good customer service behavior during these times. However, this was not the case for a couple of employees at this location. Our friend is in the marines and was home for a quick stretch and he just wanted a good sub. While I have eaten from the other location frequently (Sub Staion I), I have never eaten inside either location. We walked in. I saw a big line of people, so we followed suit. An older lady behind the counter points up above her head to a sign that says "order here". Definitely didn't see it before. Us spectrum people have to adjust before our filter of noticing too many details kick in. Add in a crowd, stress from others and a louder atmosphere, it can take even longer. Sensory overload. The older lady behind the counter had a slight attitude about it but I wasn't going to speak on it and just apologized to her for the blunder and explained I had never eaten inside before and didn't know. She then proceeded to ask if we had been there before... Okay, it's a little loud in here, maybe she just didn't hear what I said. A snippy attitude is maintained throughout the whole interaction. The tone kicked up a bit when I said the name of the sandwich instead of the number. I was then corrected by her with the number in a nasty, questionable tone. I'm just trying to make this a good experience for our friend so I chose to simply state, "sure" instead of request an interaction that didn't require an attitude check. So now we go back to the long line. We are last in line. Aside from the employee that took our order, there are 4 other employees visible at the prep station. A younger lady went on her break and 3 others remained. An older gentleman, a younger gentleman, and another lady (in that exact order when facing the counter). When the line dies down, the younger man in the middle says "number 8 split?"...okay, maybe I didn't hear him correctly, I think to myself...it's still a little louder in here. So I say, "I'm so sorry, I can't hear you, can you repeat that?". He repeats same sentence. At this point I am behind perplexed. None of us ordered anything involving the word split or anything synonymous. I kindly ask him to repeat himself because while I realize at this point an error has occurred, perhaps asking a 3rd time will provoke him to say this a different way to provide more information to get to where we (employee and myself) need to be to resolve this. At this point, he is beyond frustrated with me and loses his patience. Luckily, the woman on the right (his left) recognizes this and let him know that's not our order. He responds to her with "okay, that makes sense". At this point, I'm like okay, strike two for poor attitudes. I decide to match the tone and say "man, people are so nice here". Petty, yes, a bit. But the passive aggressive attitude is clearly strong here so perhaps matching the energy will get me better service? The gentleman didn't say a word or look at me after that. Not an "I'm sorry". Nothing. The lady on the right made our orders after that and did it with a smile and kindness. Making sure to take extra care with the details. I so appreciated just her being nice. Everything else was just a bonus. She kindly told me to have a good day and I thanked her and told her, "thank you for your kindness". When we left she again said have a good day. She is the only reason anything over 1 star exists in my review. It is not realistic to expect everyone to communicate in ways everyone else can understand. But it is to expect decency in customer service. It isn't hard to be nice to customers. And since we were last in line for a stretch, there was time to be clear and explain what to do and what is being said to peop
Atmosphere: 3
Food: 3
Service: 3
Dean Blanton
I love these subs! They always pile on the toppings which is awesome. #13 is my go to sub. Subway isn't really an option for me as long Sub Station II is around. I have 5 stars for the food, the atmosphere isn't the best for date night but I'm usually a drive through and take home guy anyway.
Atmosphere: 3
Food: 5
Service: 5
susan Smith
Get the kids meal . It's a 6 inch with chips drink and a cookie
I ordered a salad with chicken tomatoes onions eggs cheese and I paid extra for the bacon only to walk home in the heat to find no cheese in my salad. Customer service is a plus in places like this. This was my second visit since I moved to Hickory 2 years ago. This was my last visit.
Atmosphere: 3
Food: 2
Service: 1
Andy Ta
Been coming for a long time all I can say there so good get either the reuben of the special special❤️???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad, Reuben
Donovon Lortz
It's one of the best places to get a great made sub sandwich. I highly recommend it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 19 Super Italian Sandwich, Meatballs & Cheese, The Italian, Ham Turkey Breast and Cheese Classics
Cal Overby
Sandwiches are awesome. If you are in the area, you got to give them a try.
Atmosphere: 4
Food: 5
Service: 5
Aaron Como
Some of the best subs in Hickory. The staff has been there forever and knows you by face. The new building is stark and not as comfortable to eat in as the old place. The old building had old pictures on the wall, carpet and wood paneling. The new one it's too bright and hard and cold. They lost much of their personality in the move. Don't get me wrong, the food is still great, but I all more likely to get takeout more than eat in.
This is the 3rd time ive had to go all the way back to get oil and vinegar for my sub..when ordering i request HEAVY oil and vinegar...i get home to find there is NONE at all put on them..this is getting old
Atmosphere: 1
Food: 1
Service: 1
The only thing Subway is better with is they heat up your sandwhich and the cheese bread.
Love there,
Atmosphere: 5
Food: 5
Service: 5
Love the food and the employees are really good and always remember my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Turkey Club
Amazing subs...Actually has plenty of meat & toppings.
Vegetarian options: #8 is delicious
Kid-friendliness: Yes kids welcome...
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: 19 Super Italian Sandwich, Chef Salad, Cookies, Ham & Roast Beef, Chips, Classic Turkey Club, Roast Beef & Cheese, Soda or Tea
The Meatball subs rock
Atmosphere: 5
Food: 5
Service: 5
The subs here are always consistent and great. If you are looking for a great sub, skip the others and stop here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatballs & Cheese
We came in at the end of a lunch rush yesterday (Monday 11/4). As I have been in this industry, I know this can be a stressful time for all. I think most establishments make a point to expect their employees to still maintain good customer service behavior during these times. However, this was not the case for a couple of employees at this location. Our friend is in the marines and was home for a quick stretch and he just wanted a good sub. While I have eaten from the other location frequently (Sub Staion I), I have never eaten inside either location. We walked in. I saw a big line of people, so we followed suit. An older lady behind the counter points up above her head to a sign that says "order here". Definitely didn't see it before. Us spectrum people have to adjust before our filter of noticing too many details kick in. Add in a crowd, stress from others and a louder atmosphere, it can take even longer. Sensory overload. The older lady behind the counter had a slight attitude about it but I wasn't going to speak on it and just apologized to her for the blunder and explained I had never eaten inside before and didn't know. She then proceeded to ask if we had been there before... Okay, it's a little loud in here, maybe she just didn't hear what I said. A snippy attitude is maintained throughout the whole interaction. The tone kicked up a bit when I said the name of the sandwich instead of the number. I was then corrected by her with the number in a nasty, questionable tone. I'm just trying to make this a good experience for our friend so I chose to simply state, "sure" instead of request an interaction that didn't require an attitude check. So now we go back to the long line. We are last in line. Aside from the employee that took our order, there are 4 other employees visible at the prep station. A younger lady went on her break and 3 others remained. An older gentleman, a younger gentleman, and another lady (in that exact order when facing the counter). When the line dies down, the younger man in the middle says "number 8 split?"...okay, maybe I didn't hear him correctly, I think to myself...it's still a little louder in here. So I say, "I'm so sorry, I can't hear you, can you repeat that?". He repeats same sentence. At this point I am behind perplexed. None of us ordered anything involving the word split or anything synonymous. I kindly ask him to repeat himself because while I realize at this point an error has occurred, perhaps asking a 3rd time will provoke him to say this a different way to provide more information to get to where we (employee and myself) need to be to resolve this. At this point, he is beyond frustrated with me and loses his patience. Luckily, the woman on the right (his left) recognizes this and let him know that's not our order. He responds to her with "okay, that makes sense". At this point, I'm like okay, strike two for poor attitudes. I decide to match the tone and say "man, people are so nice here". Petty, yes, a bit. But the passive aggressive attitude is clearly strong here so perhaps matching the energy will get me better service? The gentleman didn't say a word or look at me after that. Not an "I'm sorry". Nothing. The lady on the right made our orders after that and did it with a smile and kindness. Making sure to take extra care with the details. I so appreciated just her being nice. Everything else was just a bonus. She kindly told me to have a good day and I thanked her and told her, "thank you for your kindness". When we left she again said have a good day. She is the only reason anything over 1 star exists in my review. It is not realistic to expect everyone to communicate in ways everyone else can understand. But it is to expect decency in customer service. It isn't hard to be nice to customers. And since we were last in line for a stretch, there was time to be clear and explain what to do and what is being said to peop
Atmosphere: 3
Food: 3
Service: 3
I love these subs! They always pile on the toppings which is awesome. #13 is my go to sub. Subway isn't really an option for me as long Sub Station II is around. I have 5 stars for the food, the atmosphere isn't the best for date night but I'm usually a drive through and take home guy anyway.
Atmosphere: 3
Food: 5
Service: 5
Get the kids meal . It's a 6 inch with chips drink and a cookie
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I ordered a salad with chicken tomatoes onions eggs cheese and I paid extra for the bacon only to walk home in the heat to find no cheese in my salad. Customer service is a plus in places like this. This was my second visit since I moved to Hickory 2 years ago. This was my last visit.
Atmosphere: 3
Food: 2
Service: 1
Been coming for a long time all I can say there so good get either the reuben of the special special❤️???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad, Reuben
It's one of the best places to get a great made sub sandwich. I highly recommend it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 19 Super Italian Sandwich, Meatballs & Cheese, The Italian, Ham Turkey Breast and Cheese Classics
Sandwiches are awesome. If you are in the area, you got to give them a try.
Atmosphere: 4
Food: 5
Service: 5
Some of the best subs in Hickory. The staff has been there forever and knows you by face. The new building is stark and not as comfortable to eat in as the old place. The old building had old pictures on the wall, carpet and wood paneling. The new one it's too bright and hard and cold. They lost much of their personality in the move. Don't get me wrong, the food is still great, but I all more likely to get takeout more than eat in.
Atmosphere: 5
Food: 5
Service: 5
Loading...