Very friendly people both locations in Hickory and very fast when you order something it don’t take long to make it and it is healthy for you
Atmosphere: 5
Food: 5
Service: 5
Jodi Volker
I didn't like what I asked for (personal preference only) and they remade my smoothie to my satisfaction - no extra charge. It was delicious.
Food: 5
Service: 5
Danielle
Staff is very friendly, the inside was SUPER clean and tidy. The smoothies and baha chicken wrap was delicious! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Felix Javier
Fresh Smoothie and a chicken quesadilla 😀 really good 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Latoya Williams
I got an bowl and asked if they can put the granola on the side which is an topping that is added last and the lady got a attitude and said no my manager said I can’t and they have done it before customer service suck and I’ll never go there again
Atmosphere: 1
Food: 1
Service: 1
Niv
Smoothies are consistent after going several times. That's all I ask for. It's delicious too!
Atmosphere: 5
Food: 5
Service: 5
Garrett Whitener
Good smoothy place and staff seemed friendly.
Atmosphere: 5
Food: 5
Service: 5
Jacklyn Julain
I do not recommend online orders. Especially if you need to change something and you call because they do not answer the phones.
Atmosphere: 2
Food: 2
Service: 1
Layn Tallent
Customer Feedback for Tropical Smoothie Cafe – Hickory, NC
I had the most amazing experience at the Hickory Tropical Smoothie location. I had just ordered a smoothie and a sandwich, and the moment I received my smoothie, I accidentally dropped it all over the floor. I was absolutely crushed and felt awful.
But the customer service I received completely turned my day around. The sweet girl who had made my smoothie immediately reassured me and said, “It’s no big deal at all, it happens all the time. Let me get you another one, and we’ll clean it right up.” She was so kind, so gracious, and truly made me feel cared for—not judged or embarrassed.
The entire team handled it with such compassion and professionalism. I left with my smoothie in hand, my sandwich, and a smile on my face. That kind of customer service is rare and so appreciated. It’s the reason I’ll be back to that location again and again—and why I’ll keep choosing Tropical Smoothie Cafe wherever I go. Thank you for making what could’ve been a bad moment into something genuinely uplifting!
Atmosphere: 5
Food: 5
Service: 5
Aditya Singh Rathore
Excellent smoothie, very clean restaurant, friendly staff
First time trying an Acai Bowl. It was delicious! Already thinking about what to order next time. It was close to closing when we arrived the store was practically empty. Loved that for us! The store was very clean, with a simple layout. The service was fast and the workers were friendly. 5/27/25 they had a 100 health inspection score. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
A Medlin
Very good service the food is normally serve first you order in the they put on the counter and say your name and I really like it there
Atmosphere: 5
Food: 5
Service: 5
Trish Saracino
The smoothie was great did not get food
Atmosphere: 5
Service: 5
Vicki Christoffersen
Everything is really good & fresh. I had a Blueberry Bliss & an All-American wrap with bacon, cheese & egg. Both were sooooo delicious. This is going to be one of the first places, I go to when I go out. The best part is that it is all healthy for you! A win-win!!
Very friendly people both locations in Hickory and very fast when you order something it don’t take long to make it and it is healthy for you
Atmosphere: 5
Food: 5
Service: 5
I didn't like what I asked for (personal preference only) and they remade my smoothie to my satisfaction - no extra charge. It was delicious.
Food: 5
Service: 5
Staff is very friendly, the inside was SUPER clean and tidy. The smoothies and baha chicken wrap was delicious! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Fresh Smoothie and a chicken quesadilla 😀 really good 👍🏽
Atmosphere: 5
Food: 5
Service: 5
I got an bowl and asked if they can put the granola on the side which is an topping that is added last and the lady got a attitude and said no my manager said I can’t and they have done it before customer service suck and I’ll never go there again
Atmosphere: 1
Food: 1
Service: 1
Smoothies are consistent after going several times. That's all I ask for. It's delicious too!
Atmosphere: 5
Food: 5
Service: 5
Good smoothy place and staff seemed friendly.
Atmosphere: 5
Food: 5
Service: 5
I do not recommend online orders. Especially if you need to change something and you call because they do not answer the phones.
Atmosphere: 2
Food: 2
Service: 1
Customer Feedback for Tropical Smoothie Cafe – Hickory, NC
I had the most amazing experience at the Hickory Tropical Smoothie location. I had just ordered a smoothie and a sandwich, and the moment I received my smoothie, I accidentally dropped it all over the floor. I was absolutely crushed and felt awful.
But the customer service I received completely turned my day around. The sweet girl who had made my smoothie immediately reassured me and said, “It’s no big deal at all, it happens all the time. Let me get you another one, and we’ll clean it right up.” She was so kind, so gracious, and truly made me feel cared for—not judged or embarrassed.
The entire team handled it with such compassion and professionalism. I left with my smoothie in hand, my sandwich, and a smile on my face. That kind of customer service is rare and so appreciated. It’s the reason I’ll be back to that location again and again—and why I’ll keep choosing Tropical Smoothie Cafe wherever I go. Thank you for making what could’ve been a bad moment into something genuinely uplifting!
Atmosphere: 5
Food: 5
Service: 5
Excellent smoothie, very clean restaurant, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great smoothies and excellent staff.
Atmosphere: 5
Food: 5
Service: 5
First time trying an Acai Bowl. It was delicious! Already thinking about what to order next time. It was close to closing when we arrived the store was practically empty. Loved that for us! The store was very clean, with a simple layout. The service was fast and the workers were friendly. 5/27/25 they had a 100 health inspection score.
10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Very good service the food is normally serve first you order in the they put on the counter and say your name and I really like it there
Atmosphere: 5
Food: 5
Service: 5
The smoothie was great did not get food
Atmosphere: 5
Service: 5
Everything is really good & fresh. I had a Blueberry Bliss & an All-American wrap with bacon, cheese & egg. Both were sooooo delicious. This is going to be one of the first places, I go to when I go out. The best part is that it is all healthy for you! A win-win!!
Atmosphere: 5
Food: 5
Service: 5
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