My sister spoke very highly of this establishment. That says alot for a avid coffee drinker! She frequently visited and told me about the facility as we both LOVE coffee. Today she helped me out by taking me to work while my vehicle was being repaired and we made plans to stop for coffee. While on the way to the establishment, I watched her place two orders of the same drink for the main st location back to back. Upon arrival at the facility, she was told that one of the drinks was sent to the Eastchester location. She asked if they could transfer it to North main as Eastchester was out of our way. The "customer service rep" told her no they couldn't because the drink was already made. She called the Eastchester location upon getting back in the car and asked them to cancel the order and was told the drink was already made so there was no way to cancel the order. So you rather lose a potential longterm customer for a 8.00 drink? Bad first impression for me and I'll never go back! What makes the situation even more distasteful than what it initially was is that she literally ordered within seconds apart so how does one order go to one establishment and then the second mysteriously go to the other location? Sounds like the ordering system may need some updates!
Service: 1
Esther Porter
I. Love. This. Coffee. I ordered a red eye with a hazelnut pump. Incredible. Service was polite and attentive.
Atmosphere: 5
Food: 5
Service: 5
Jaxon Barber
Fix the internet! Can’t work here. Good atmosphere and coffee.
Atmosphere: 5
Karen Hutchins
Really great coffee, amazing barista (she was latina) and she spoke to my grandma in Spanish which was such a fun surprise. The cold brew was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Abby Lowe
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Charley Payne
I have been to 83 Custom a few times now and I love them. Not only do they have top quality coffee, but there staff is always excellent, too!
Natalie Hippert
Super cute spot to go for coffee and catching up with friends!! Love their coffee + the workers are so kind!
A very nice place. The lady was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Keith Rudolph
Good food and friendly staff. Great location and atmosphere.
Atmosphere: 4
Food: 4
Service: 4
James Watt
The perfect latte
Atmosphere: 5
Food: 5
Service: 5
Family Escalante
always fresh coffees
Atmosphere: 5
Food: 5
Service: 5
M
This is the type of place I'd like to see more of in High Point!I love what they're trying to do here; the shop itself has a great vibe.There are a few things that need improvement though.Ordered an Iced Americano, the espresso was smooth and flavorful, but the ratio of espresso to water was off and it was a little watery.Service was slow and because it was a rainy weekend everyone was just kind of packing into the tiny room with no real idea of where to stand. This was just not super comfortable. There needs to be better flow to the room. It would also help if service moved folks a little faster. The queue was about 5 people deep on both sides of the register.
Great coffee and wonderful customer service!
My favorite coffee shop in high point!
😍 We love the Joy Bar!
My sister spoke very highly of this establishment. That says alot for a avid coffee drinker! She frequently visited and told me about the facility as we both LOVE coffee. Today she helped me out by taking me to work while my vehicle was being repaired and we made plans to stop for coffee. While on the way to the establishment, I watched her place two orders of the same drink for the main st location back to back. Upon arrival at the facility, she was told that one of the drinks was sent to the Eastchester location. She asked if they could transfer it to North main as Eastchester was out of our way. The "customer service rep" told her no they couldn't because the drink was already made. She called the Eastchester location upon getting back in the car and asked them to cancel the order and was told the drink was already made so there was no way to cancel the order. So you rather lose a potential longterm customer for a 8.00 drink? Bad first impression for me and I'll never go back! What makes the situation even more distasteful than what it initially was is that she literally ordered within seconds apart so how does one order go to one establishment and then the second mysteriously go to the other location? Sounds like the ordering system may need some updates!
Service: 1
I. Love. This. Coffee. I ordered a red eye with a hazelnut pump. Incredible. Service was polite and attentive.
Atmosphere: 5
Food: 5
Service: 5
Fix the internet! Can’t work here. Good atmosphere and coffee.
Atmosphere: 5
Really great coffee, amazing barista (she was latina) and she spoke to my grandma in Spanish which was such a fun surprise. The cold brew was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Love this place!
Atmosphere: 5
Food: 5
Service: 5
I have been to 83 Custom a few times now and I love them. Not only do they have top quality coffee, but there staff is always excellent, too!
Super cute spot to go for coffee and catching up with friends!! Love their coffee + the workers are so kind!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A very nice place.
The lady was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly staff. Great location and atmosphere.
Atmosphere: 4
Food: 4
Service: 4
The perfect latte
Atmosphere: 5
Food: 5
Service: 5
always fresh coffees
Atmosphere: 5
Food: 5
Service: 5
This is the type of place I'd like to see more of in High Point!I love what they're trying to do here; the shop itself has a great vibe.There are a few things that need improvement though.Ordered an Iced Americano, the espresso was smooth and flavorful, but the ratio of espresso to water was off and it was a little watery.Service was slow and because it was a rainy weekend everyone was just kind of packing into the tiny room with no real idea of where to stand. This was just not super comfortable. There needs to be better flow to the room. It would also help if service moved folks a little faster. The queue was about 5 people deep on both sides of the register.
Atmosphere: 5
Food: 3
Service: 3
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